Win 8.1.1 Idle/Random sleep, Sleep Reason: Application API
Hey there everyone,
Long-time lurker and technician here, thanks for all the assistance in the past and future.
I've encountered a sleep-related problem on my tower (desktop). Some time after a long idle (~12-16 hours), my machine just goes to sleep. I require this machine to be up 24/7, so I've tried many things; inevitably, my computer just decides to take a nap. I've even enabled wake-on-lan so I can wake it up remotely when I'm not nearby. Attached are my system specs/info, service culprits (non-microsoft), and attempted fixes.
systeminfo.txt is output from systeminfo
AidaReport.txt is a full summary of my machine
SleepEvents.txt contains the sleep event itself and the events that always seem to follow or precede it.
Running Non-Microsoft Services:
Adobe Acrobat/Flash Player update Services
AMD External Events Utility
Apple Mobile Device
Bonjour Serivce
Evolve Service (Evolve Gaming Client)
FileZilla Server FTP server
Fitbit Connect Service
iPod Service
Mozilla Maintenance Service
OpenVPN Service
Splashtop Remote Service
Splashtop Software Updater
Steam Client Service
VMware Authorization Service
VMware USB Arbitration Service
VMware Workstation Server
Things I've tried:
Disabled all sleep related settings, including hybrid sleep and fast startup. Power options are set to never sleep on all profiles (power plans). I've tried Caffeine (F15 every 59 seconds) and Insomnia (SetThreadExecutionState).
Originally, my computer was going to sleep with the reason Sleep Button pressed, and it looked like it was my keyboard (Razer DeathStalker), so I disabled the hardware sleep button, then the reason changed to Application API (with some delay between the 2 problems).
All windows updates have been applied, including the latest 8.1.1.
I apologize if there is a thread detailing a fix or an API recorder of some sort, I have been unable to find either of those in my weeks of research. Please let me know if there is any other information I can provide.
Thanks again!
Hey there everyone,
Long-time lurker and technician here, thanks for all the assistance in the past and future.
I've encountered a sleep-related problem on my tower (desktop). Some time after a long idle (~12-16 hours), my machine just goes to sleep. I require this machine to be up 24/7, so I've tried many things; inevitably, my computer just decides to take a nap. I've even enabled wake-on-lan so I can wake it up remotely when I'm not nearby. Attached are my system specs/info, service culprits (non-microsoft), and attempted fixes.
systeminfo.txt is output from systeminfo
AidaReport.txt is a full summary of my machine
SleepEvents.txt contains the sleep event itself and the events that always seem to follow or precede it.
Running Non-Microsoft Services:
Adobe Acrobat/Flash Player update Services
AMD External Events Utility
Apple Mobile Device
Bonjour Serivce
Evolve Service (Evolve Gaming Client)
FileZilla Server FTP server
Fitbit Connect Service
iPod Service
Mozilla Maintenance Service
OpenVPN Service
Splashtop Remote Service
Splashtop Software Updater
Steam Client Service
VMware Authorization Service
VMware USB Arbitration Service
VMware Workstation Server
Things I've tried:
Disabled all sleep related settings, including hybrid sleep and fast startup. Power options are set to never sleep on all profiles (power plans). I've tried Caffeine (F15 every 59 seconds) and Insomnia (SetThreadExecutionState).
Originally, my computer was going to sleep with the reason Sleep Button pressed, and it looked like it was my keyboard (Razer DeathStalker), so I disabled the hardware sleep button, then the reason changed to Application API (with some delay between the 2 problems).
All windows updates have been applied, including the latest 8.1.1.
I apologize if there is a thread detailing a fix or an API recorder of some sort, I have been unable to find either of those in my weeks of research. Please let me know if there is any other information I can provide.
Thanks again!
Attachments
Last edited:
My Computer
System One
-
- OS
- Windows 8.1.1