Hi All,
I have win 8.1 on an Intel i5-3230M, Samsung NP470RSE
problem is following:
anything I change in network configurations causes "com surrogate has stopped working"
For instance: network connections --> Ethernet proprieties --> uncheck Client for Microsoft networks --> Ok --> OK --> "com surrogate has stopped working"
Same could happen if instead of uncheck Client for Microsoft networks I do a change in IP configuration, or uncheck/check something else. Could be on the ethernet or on the wifi does not matter.
The error is
Faulting application name: DllHost.exe, version: 6.3.9600.16384, time stamp: 0x5215dfc6
Faulting module name: netcfgx.dll, version: 6.3.9600.16384, time stamp: 0x5215d8e5
Exception code: 0xc0000005
Did the same in safe mode, still happens but with generic error message (not the com surrogate) and in the log is
Faulting application name: Explorer.EXE, version: 6.3.9600.16441, time stamp: 0x5265dec8
Faulting module name: netcfgx.dll, version: 6.3.9600.16384, time stamp: 0x5215d8e5
Exception code: 0xc0000005
Frankly not sure what to do. I did search around but the com surrogate sound more problem is more often related to video.
I updated all drivers and did windows update. Running out ideas, any help please?
Thanks!
I have win 8.1 on an Intel i5-3230M, Samsung NP470RSE
problem is following:
anything I change in network configurations causes "com surrogate has stopped working"
For instance: network connections --> Ethernet proprieties --> uncheck Client for Microsoft networks --> Ok --> OK --> "com surrogate has stopped working"
Same could happen if instead of uncheck Client for Microsoft networks I do a change in IP configuration, or uncheck/check something else. Could be on the ethernet or on the wifi does not matter.
The error is
Faulting application name: DllHost.exe, version: 6.3.9600.16384, time stamp: 0x5215dfc6
Faulting module name: netcfgx.dll, version: 6.3.9600.16384, time stamp: 0x5215d8e5
Exception code: 0xc0000005
Did the same in safe mode, still happens but with generic error message (not the com surrogate) and in the log is
Faulting application name: Explorer.EXE, version: 6.3.9600.16441, time stamp: 0x5265dec8
Faulting module name: netcfgx.dll, version: 6.3.9600.16384, time stamp: 0x5215d8e5
Exception code: 0xc0000005
Frankly not sure what to do. I did search around but the com surrogate sound more problem is more often related to video.
I updated all drivers and did windows update. Running out ideas, any help please?
Thanks!
My Computer
System One
-
- OS
- win 8.1
- Computer type
- Laptop
- System Manufacturer/Model
- Samsung NP470RSE
- CPU
- Intel i5-3230M
- Antivirus
- avira