Hi Folks,
Please advise if I have not done this right....
Lenovo Z580 Ideapad, I5, 8gb Ram, 1TB HD
Last week it started freezing randomly and I mean everything froze - Mousepad, keyboard and the whole shebang. Only way to resolve was a hard reset which I loathe doing.
I figured this may be a software issue but after extensive trial and error I could not pinpoint the issue. I backed everything of value up and done a system refresh but didn't help so I done a complete system reset.
It's still freezing but I now know it's not a software problem as all the software not preinstalled have be deleted.
I have done tests on the HD and the processor and they seem fine. I can't do a memory test (memtest86) as there seems to be an ongoing issues with the Z580 series whereas I cannot access the boot menu:
The novo button loads this up but when you select the boot menu option it just proceeds to boot to windows.
All drivers are up to date and all windows (8.1) files are up to date. Virus scans and malware scans have come back clear.
It's hit and miss, sometimes it will go for hours and be ok, other it will happen several time within an hour.
[FONT=Verdana, Tahoma, Nimbus Sans L, arial, sans-serif]it's since been in for repair under the extended warranty but they returned it first as they could not replicate then after it went back it, blamed in on Utorrent (Which was installed after the first time it had been in for repair)[/FONT]
[FONT=Verdana, Tahoma, Nimbus Sans L, arial, sans-serif]Since then, I removed the battery and let it run off the mains and instead of freezing I had the BSOD which seems like progress! Using the helpful tool I think I have uploaded it. [/FONT]
[FONT=Verdana, Tahoma, Nimbus Sans L, arial, sans-serif]Thanks in advance for reading![/FONT]
[FONT=Verdana, Tahoma, Nimbus Sans L, arial, sans-serif]Garry[/FONT]
Please advise if I have not done this right....
Lenovo Z580 Ideapad, I5, 8gb Ram, 1TB HD
Last week it started freezing randomly and I mean everything froze - Mousepad, keyboard and the whole shebang. Only way to resolve was a hard reset which I loathe doing.
I figured this may be a software issue but after extensive trial and error I could not pinpoint the issue. I backed everything of value up and done a system refresh but didn't help so I done a complete system reset.
It's still freezing but I now know it's not a software problem as all the software not preinstalled have be deleted.
I have done tests on the HD and the processor and they seem fine. I can't do a memory test (memtest86) as there seems to be an ongoing issues with the Z580 series whereas I cannot access the boot menu:
The novo button loads this up but when you select the boot menu option it just proceeds to boot to windows.
All drivers are up to date and all windows (8.1) files are up to date. Virus scans and malware scans have come back clear.
It's hit and miss, sometimes it will go for hours and be ok, other it will happen several time within an hour.
[FONT=Verdana, Tahoma, Nimbus Sans L, arial, sans-serif]it's since been in for repair under the extended warranty but they returned it first as they could not replicate then after it went back it, blamed in on Utorrent (Which was installed after the first time it had been in for repair)[/FONT]
[FONT=Verdana, Tahoma, Nimbus Sans L, arial, sans-serif]Since then, I removed the battery and let it run off the mains and instead of freezing I had the BSOD which seems like progress! Using the helpful tool I think I have uploaded it. [/FONT]
[FONT=Verdana, Tahoma, Nimbus Sans L, arial, sans-serif]Thanks in advance for reading![/FONT]
[FONT=Verdana, Tahoma, Nimbus Sans L, arial, sans-serif]Garry[/FONT]
My Computer
System One
-
- OS
- Win 8.1