Hello, I can not activate windows 8 on my sister's computer. It is a genuine license, she bought the laptop in US at walmart.
When I want to activate it gives me error code oxC0000022 and error description: {Access Denied} A process has requested access to an object, but has not been granted those access rights.
I can't activate by phone since it won't give me that option.
Here's the .txt from the diagnostic tool.
View attachment DiagnosticReport.txt
Also, I tried to run windows update because apparently she hasn't even updated to windows 8.1, it passed more than an hour updating and rebooting the machine, at the end it said it couldn't update and it restored the computer back.
Sorry for my bad English, I'm in Mexico.
When I want to activate it gives me error code oxC0000022 and error description: {Access Denied} A process has requested access to an object, but has not been granted those access rights.
I can't activate by phone since it won't give me that option.
Here's the .txt from the diagnostic tool.
View attachment DiagnosticReport.txt
Also, I tried to run windows update because apparently she hasn't even updated to windows 8.1, it passed more than an hour updating and rebooting the machine, at the end it said it couldn't update and it restored the computer back.
Sorry for my bad English, I'm in Mexico.
My Computer
System One
-
- OS
- Windows 8
- Computer type
- Laptop
- System Manufacturer/Model
- Toshiba