I had installed the update mentioned in the title, installed fine with no problems. When I went to shutdown my laptop, the screen would go off like it normally does, but the system does not shutdown. The power light still stays on, and I see a flicker of the HDD light but they do not turn off. I had left it for about 10 minutes, but it had still not turned off. Any ideas why this is happening? I saw that Avast was causing some problems with this update, but I do not use it.
OS: Windows 8.1 x64
OS: Windows 8.1 x64
My Computer
System One
-
- OS
- Windows 8.1 x64
- Computer type
- Laptop
- System Manufacturer/Model
- Dell Inspiron 17-3737
- CPU
- Intel Core i5-4200U
- Motherboard
- Dell 02TKW1
- Memory
- 6GB
- Graphics Card(s)
- Intel HD Graphics 4400
- Sound Card
- Realtek High Definition Audio
- Monitor(s) Displays
- 17.3" Built-in display
- Screen Resolution
- 1600x900
- Hard Drives
- 750GB
- Keyboard
- Integrated UK
- Mouse
- Built-in trackpad (USB mouse sometimes used)
- Browser
- Google Chrome
- Antivirus
- McAfee LiveSafe - Internet Security