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Windows update KB3000850 causing a problem with my machine

Jay1496

New Member
I had installed the update mentioned in the title, installed fine with no problems. When I went to shutdown my laptop, the screen would go off like it normally does, but the system does not shutdown. The power light still stays on, and I see a flicker of the HDD light but they do not turn off. I had left it for about 10 minutes, but it had still not turned off. Any ideas why this is happening? I saw that Avast was causing some problems with this update, but I do not use it.

OS: Windows 8.1 x64
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 17-3737
    CPU
    Intel Core i5-4200U
    Motherboard
    Dell 02TKW1
    Memory
    6GB
    Graphics Card(s)
    Intel HD Graphics 4400
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17.3" Built-in display
    Screen Resolution
    1600x900
    Hard Drives
    750GB
    Keyboard
    Integrated UK
    Mouse
    Built-in trackpad (USB mouse sometimes used)
    Browser
    Google Chrome
    Antivirus
    McAfee LiveSafe - Internet Security

karstenes

What does the fox say?
Member
Check your power settings to see if it is set to shut down. The update might of set it to sleep.
 

My Computer

System One

  • OS
    Windows 8.1 64-bit (6.3, Build 9600)
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G500
    CPU
    Intel i3-312M @ 2.50GHz
    Memory
    4G RAM
    Graphics Card(s)
    Intel HD Graphics 4000
    Screen Resolution
    1366x768 HD
    Hard Drives
    600G SATA Hard Disc Drive
    Internet Speed
    32Mb/s DL 23Mb/s Ul
    Browser
    Google Chrome
    Antivirus
    Malwarebytes

Jay1496

New Member
Power option is still set to shutdown, not been changed.
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 17-3737
    CPU
    Intel Core i5-4200U
    Motherboard
    Dell 02TKW1
    Memory
    6GB
    Graphics Card(s)
    Intel HD Graphics 4400
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17.3" Built-in display
    Screen Resolution
    1600x900
    Hard Drives
    750GB
    Keyboard
    Integrated UK
    Mouse
    Built-in trackpad (USB mouse sometimes used)
    Browser
    Google Chrome
    Antivirus
    McAfee LiveSafe - Internet Security

karstenes

What does the fox say?
Member
Is fast startup on?
 

My Computer

System One

  • OS
    Windows 8.1 64-bit (6.3, Build 9600)
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G500
    CPU
    Intel i3-312M @ 2.50GHz
    Memory
    4G RAM
    Graphics Card(s)
    Intel HD Graphics 4000
    Screen Resolution
    1366x768 HD
    Hard Drives
    600G SATA Hard Disc Drive
    Internet Speed
    32Mb/s DL 23Mb/s Ul
    Browser
    Google Chrome
    Antivirus
    Malwarebytes

Jay1496

New Member
Yes
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 17-3737
    CPU
    Intel Core i5-4200U
    Motherboard
    Dell 02TKW1
    Memory
    6GB
    Graphics Card(s)
    Intel HD Graphics 4400
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17.3" Built-in display
    Screen Resolution
    1600x900
    Hard Drives
    750GB
    Keyboard
    Integrated UK
    Mouse
    Built-in trackpad (USB mouse sometimes used)
    Browser
    Google Chrome
    Antivirus
    McAfee LiveSafe - Internet Security

karstenes

What does the fox say?
Member
Ok try turning that off then shutting down. That should fix your problem
 

My Computer

System One

  • OS
    Windows 8.1 64-bit (6.3, Build 9600)
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G500
    CPU
    Intel i3-312M @ 2.50GHz
    Memory
    4G RAM
    Graphics Card(s)
    Intel HD Graphics 4000
    Screen Resolution
    1366x768 HD
    Hard Drives
    600G SATA Hard Disc Drive
    Internet Speed
    32Mb/s DL 23Mb/s Ul
    Browser
    Google Chrome
    Antivirus
    Malwarebytes

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