Windows 8 and 8.1 Forums


Windows update KB3000850 causing a problem with my machine

  1. #1


    Posts : 5
    Windows 8.1 x64

    Windows update KB3000850 causing a problem with my machine


    I had installed the update mentioned in the title, installed fine with no problems. When I went to shutdown my laptop, the screen would go off like it normally does, but the system does not shutdown. The power light still stays on, and I see a flicker of the HDD light but they do not turn off. I had left it for about 10 minutes, but it had still not turned off. Any ideas why this is happening? I saw that Avast was causing some problems with this update, but I do not use it.

    OS: Windows 8.1 x64

      My System SpecsSystem Spec

  2. #2


    New York, USA
    Posts : 108
    Windows 8.1 64-bit (6.3, Build 9600)


    Check your power settings to see if it is set to shut down. The update might of set it to sleep.
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    Windows 8.1 x64


    Power option is still set to shutdown, not been changed.
      My System SpecsSystem Spec

  4. #4


    New York, USA
    Posts : 108
    Windows 8.1 64-bit (6.3, Build 9600)


    Is fast startup on?
      My System SpecsSystem Spec

  5. #5


    Posts : 5
    Windows 8.1 x64


    Yes
      My System SpecsSystem Spec

  6. #6


    New York, USA
    Posts : 108
    Windows 8.1 64-bit (6.3, Build 9600)


    Ok try turning that off then shutting down. That should fix your problem
      My System SpecsSystem Spec

Windows update KB3000850 causing a problem with my machine
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