- Messages
- 45
- Location
- Los Angeles
Hi,
I have several Updates that fail; 3 of which are classified as "Important." The updates get applied, I reboot, then after reaching 99%, I get the error message, "We would not complete your updates. Undoing changes."
KB2962409, 2967917, 2981580, and all versions for English Input Personalization Dictionary (e.g., 2881553) fail.
I connected with the Answer Desk and they told me to try the two-button reset (Volume Up + Power button) and then after reboot, try the updates again. Needless to say, I rolled my eyes, complied and, of course, it didn't work and I'm getting the same result.
The Answer Tech also told me that the 4 KBs I mentioned above will be pulled and replaced in a few days. I am skeptical but, regardless, I am still stuck with not being able to get those updates installed.
I'm running Windows 8.1 on a Surface Pro 2.
Any ideas? Thanks!
I have several Updates that fail; 3 of which are classified as "Important." The updates get applied, I reboot, then after reaching 99%, I get the error message, "We would not complete your updates. Undoing changes."
KB2962409, 2967917, 2981580, and all versions for English Input Personalization Dictionary (e.g., 2881553) fail.
I connected with the Answer Desk and they told me to try the two-button reset (Volume Up + Power button) and then after reboot, try the updates again. Needless to say, I rolled my eyes, complied and, of course, it didn't work and I'm getting the same result.
The Answer Tech also told me that the 4 KBs I mentioned above will be pulled and replaced in a few days. I am skeptical but, regardless, I am still stuck with not being able to get those updates installed.
I'm running Windows 8.1 on a Surface Pro 2.
Any ideas? Thanks!
My Computer
System One
-
- OS
- Windows 8 Pro x64
- System Manufacturer/Model
- Lenovo ThinkPad W700