Windows 8 and 8.1 Forums


windows update error 8020002E

  1. #1

    windows update error 8020002E


    how i can install this update
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    and thank u

      My System SpecsSystem Spec

  2. #2


    Posts : 467
    Windows 8 Pro


    Have you initially tried the windows troubleshooter?

    Fix Windows Update Error messages and other Windows Update issues
      My System SpecsSystem Spec

  3. #3


    i tried now and the error become 80080008

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      My System SpecsSystem Spec

  4. #4


    hey anybody here ?
      My System SpecsSystem Spec

  5. #5


    Posts : 1,360
    Windows 8.1 Enterprise


    Restart your computer.

    Next, Press + X > Select Command Prompt (Admin)

    At the command prompt Type: SFC /Scannow > Press Enter

    The scan will take a few minutes to complete. Once it has finished restart again, try to install updates.
      My System SpecsSystem Spec

  6. #6


    thank u for ur reply but nothing changed still wont update
      My System SpecsSystem Spec

  7. #7


    Posts : 1,360
    Windows 8.1 Enterprise


    In order to help you I need to know the details about what is happening.

    After running sfc what did the message say?

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      My System SpecsSystem Spec

  8. #8


    the same like u said "windows resource protection did not find any integrity violations"
      My System SpecsSystem Spec

  9. #9


    Posts : 1,360
    Windows 8.1 Enterprise


    Okay, next open an elevated command prompt again.

    Type: Dism /Online /Cleanup-Image /RestoreHealth > Press enter

    **Note: the scan will appear to stop at 20%, allow it some time to finish.**

    Please provide the message after the command has finished.
      My System SpecsSystem Spec

  10. #10


    oh sorry i forgot to tell u that i searshed the internet to find a solution
    and one of the solutions is to Copy and paste following commands in Notepad: REGSVR32 WUPS2.DLL /SREGSVR32 WUPS.DLL /SREGSVR32 WUAUENG.DLL /SREGSVR32 WUAPI.DLL /SREGSVR32 WUCLTUX.DLL /SREGSVR32 WUWEBV.DLL /SREGSVR32 JSCRIPT.DLL /SREGSVR32 MSXML3.DLL /S
    and next , save as register.bat and then run it . but of course nothing happen

    and i tried a second solution that is like u said (

    • DISM.exe /Online /Cleanup-image /Scanhealth
    • DISM.exe /Online /Cleanup-image /Restorehealth ) and when i restart my laptop didnt boot up normally i powered off and on many times and also the update wont install

    im afraid to do this (Dism /Online /Cleanup-Image /RestoreHealth) another time and my laptop shut down forever

    thank u
      My System SpecsSystem Spec

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windows update error 8020002E
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