Windows 8 and 8.1 Forums


Can't login using Microsoft account

  1. #11


    Ok. Good luck.

      My System SpecsSystem Spec

  2. #12


    India
    Posts : 11
    Windows 8 Pro with WMC


    Just remove any credentials stored in your credential manager (in control panel) (in windows credentials delete or remove all credentials) and restart PC, then sign in one more time, you will be succeed !
    Attached Thumbnails Attached Thumbnails Capture2.PNG  
      My System SpecsSystem Spec

  3. #13


    Hello, deeprana94. Welcome to EightForums.

    Thanks so much for the solution. Good job!
      My System SpecsSystem Spec

  4. #14


    India
    Posts : 11
    Windows 8 Pro with WMC


    My Pleasure !
      My System SpecsSystem Spec

  5. #15


    Posts : 1
    Android


    Quote Originally Posted by Smokey49er View Post
    When logging in it says the password is incorrect. I know my password. I even went to account live.com/password/reset and changed my password ands still nothing. I can get onto every other device in my home with that account. Very frustrated. I upgraded about2 weeks ago and it was fine. 2 days ago it started

    Thanks
    I have exactly the same solution!! I've been working on my laptop (Acer, windows 8.1) this morning, then I went out, now when I'm trying to access my laptop again but it give me the same message you've got, I've tried so many things, but it doesn't work! Please help, thanks
      My System SpecsSystem Spec

  6. #16


    Posts : 2
    windows 8


    It's possible that there is no Internet connection at the login screen, so the system is unable to connect to Microsoft's server for validating your typed password. If the problem still occurs, I suggest you switching back to local account.
      My System SpecsSystem Spec

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Can't login using Microsoft account
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