mgjb
New Member
- Messages
- 4
- Location
- Netherlands
I bought a new Acer MC605 with W8 and I installed Office 2013. I try to only work from the desktop. Everything appears to work fine but each time I start up (also from a restart) I enter my login code and when the W8 screen appears I receive this message to be sent to MS:
'Your PC ran into a problem. This problem caused your PC to restart.
C:\Windows\minidump\101413-20718-01.dmp
C:\Users\Hans\AppData\local\Temp\WER-40531-0.sysdata.xml
C:\WINDOWS\MEMORY.DMP
I followed your instructions to run a diagnostics with SF-Diagnostics tool and attach the zip file to this post.
I saw several posts with a similar problem.
I have no games installed. Only basic software. JAVA is installed.
Grateful for your advice.
Hans
'Your PC ran into a problem. This problem caused your PC to restart.
C:\Windows\minidump\101413-20718-01.dmp
C:\Users\Hans\AppData\local\Temp\WER-40531-0.sysdata.xml
C:\WINDOWS\MEMORY.DMP
I followed your instructions to run a diagnostics with SF-Diagnostics tool and attach the zip file to this post.
I saw several posts with a similar problem.
I have no games installed. Only basic software. JAVA is installed.
Grateful for your advice.
Hans
My Computer
System One
-
- OS
- w8