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Solved Wont accept password on initial login until restart
Hi,
I've just installed Win 8.1 update and created a local account. Everything was fine and then suddenly when I turn the computer on and go to login it says my password is invalid. I'm stuck at the login screen.
If I restart the computer it then accepts my password. This happens consistently every time.
What can I do to fix this please?
Thanks.
Administrator
Administrator
mvp
OS
64-bit Windows 10
Computer type
PC/Desktop
System Manufacturer/Model
Custom self built
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated Digital Audio (S/PDIF)
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
8TB WD MyCloudEX2Ultra NAS
PSU
OCZ Series Gold OCZZ1000M 1000W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 3
Internet Speed
1 Gb/s Download and 35 Mb/s Upload
Browser
Internet Explorer 11
Antivirus
Malwarebyte Anti-Malware Premium
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Hello Frog,
Did you set Windows to automatically sign in to this account at startup?
Thanks for the reply Brink and all of your informative posts here.
I haven't set Windows to automatically sign in, I actually want to be able to type a password on startup. The issue is that it will only accept the password after a restart and not a shut down (I think i doesn't work after a log off either).
I have a feeling this may have happened after enabling and then disabling a guest account if that helps.
Administrator
Administrator
mvp
As a test, change the password for you local account to see if that may sort it for you.
OS
64-bit Windows 10
Computer type
PC/Desktop
System Manufacturer/Model
Custom self built
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated Digital Audio (S/PDIF)
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
8TB WD MyCloudEX2Ultra NAS
PSU
OCZ Series Gold OCZZ1000M 1000W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 3
Internet Speed
1 Gb/s Download and 35 Mb/s Upload
Browser
Internet Explorer 11
Antivirus
Malwarebyte Anti-Malware Premium
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Thanks Brink.
I think I did that but I will try again when I get back in front of the computer. Is there anything else I could try or look at so I can hit them all at once?
Administrator
Administrator
mvp
Other than doing a system restore using a restore point dated before this started, not so far. Changing the password would be the easiest option if it works for you.
OS
64-bit Windows 10
Computer type
PC/Desktop
System Manufacturer/Model
Custom self built
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated Digital Audio (S/PDIF)
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
8TB WD MyCloudEX2Ultra NAS
PSU
OCZ Series Gold OCZZ1000M 1000W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 3
Internet Speed
1 Gb/s Download and 35 Mb/s Upload
Browser
Internet Explorer 11
Antivirus
Malwarebyte Anti-Malware Premium
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Ok, will try that first and then try a system restore.
Failing that...
Could it be that the profile got corrupted in which case there may be the need to create a new profile and copy the user files across to the new profile? Want to avoid that if possible though.
Administrator
Administrator
mvp
Hopefully, you won't have to go that route to use a new account.
OS
64-bit Windows 10
Computer type
PC/Desktop
System Manufacturer/Model
Custom self built
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated Digital Audio (S/PDIF)
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
8TB WD MyCloudEX2Ultra NAS
PSU
OCZ Series Gold OCZZ1000M 1000W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 3
Internet Speed
1 Gb/s Download and 35 Mb/s Upload
Browser
Internet Explorer 11
Antivirus
Malwarebyte Anti-Malware Premium
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
I don't know what happened but when I got back in front of the computer I noticed on login that only part of the password appeared. I worked out that the num lock on the keyboard has now decided to be off on a cold boot and on on a warm boot. I looked in the bios and it is enabled but I tried disabling and enabling to no effect. Might try and remove the keyboard (and mouse as it's a wireless combo) from devices and replug in again.
At least it wasn't a corrupted user profile
Thanks again for your help Brink.
Administrator
Administrator
mvp
OS
64-bit Windows 10
Computer type
PC/Desktop
System Manufacturer/Model
Custom self built
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated Digital Audio (S/PDIF)
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
8TB WD MyCloudEX2Ultra NAS
PSU
OCZ Series Gold OCZZ1000M 1000W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 3
Internet Speed
1 Gb/s Download and 35 Mb/s Upload
Browser
Internet Explorer 11
Antivirus
Malwarebyte Anti-Malware Premium
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone