I have an Aspire Switch 11 laptop/tablet hybrid and this week I noticed it getting slower. Checked it and sure enough, an svchost.exe was eating up 25% of my processor usage, one of my cores. I tracked it down quickly, disabling the windows update service quickly shut off the drain.
Tried disabling windows update service and deleting SoftwareDistribution and restarting, multiple times. Rebuilds folder to roughly 109-117 megs before stopping and CPU usage maxes out. Zero hard drive use. Zero network use.
I'm running out of ideas. Version of Wuaueng.dll is 7.9.9600.18235 The ReportingEvents.log correctly logs when installing apps like netflix through the microsoft store, and has seemingly detected a number of updates automatically, but checking for updates through the control panel just keeps sending those little dots across the screen forever. :/
Tried disabling windows update service and deleting SoftwareDistribution and restarting, multiple times. Rebuilds folder to roughly 109-117 megs before stopping and CPU usage maxes out. Zero hard drive use. Zero network use.
- Ran Panda Antivirus full scan.
- Ran Spybot S&D full scan.
- Ran Malwarebytes antimalware full scan.
- Ran SuperAntiSpyware full scan.
- Tried windows 8.1 update troubleshooter, no effect on issue.
- Tried windows 8.1 update diagnostic download, no effect on issue.
- Downloaded and ran standalone installer for windows 8.1 updater. Effect: Installer stayed at "checking computer for updates" indefinitely, it restarted windows update service which stays at 25% CPU indefinitely. Canceling does not work. Stopping service ends installer program with error.
- Tried "sfc /scannow" Successfully finished, component storage repaired. No effect on issue.
- Tried "dism /Online /Cleanup-Image /RestoreHealth". Ran and completed, could find no issues with file system.
- Performed 'clean boot' by disabling all startup items and non-windows services. No effect on issue.
- Completed system file cleanup of update files through disk cleanup. No effect on issue.
- Ran disk checker. No errors found.
- Used Windows7Forums Reset_Windows_Update_History.bat reset file. No effect on issue.
- Used Windows7Forums Reset_Reregister_Windows_Update_Components.bat file. No effect on issue.
- Disabled Panda antivirus. No effect on issue.
- Uninstalled Panda antivirus. No effect on issue.
- Attempted to install Win8.1 update - KB3172614. Effect: Again, stuck on 'Searching for updates on this computer' while updater service starts and permanently stays at 25% CPU use. No HDD or network use.
- Flipped automatic proxy setting in IE connections back and forth. No effect on issue.
I'm running out of ideas. Version of Wuaueng.dll is 7.9.9600.18235 The ReportingEvents.log correctly logs when installing apps like netflix through the microsoft store, and has seemingly detected a number of updates automatically, but checking for updates through the control panel just keeps sending those little dots across the screen forever. :/
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- Tablet
- System Manufacturer/Model
- Acer Aspire Switch 11
- Browser
- Firefox
- Antivirus
- Panda Antivirus