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Windows update keeps failing to install


Atomcrusher

New Member
Power User
#1
Intel Update.JPG

I keep getting offered the above Intel update by Windows Update. I have downloaded it several times and tried to install it, but it always fails. Anyone else have the same issue? Is there a fix?
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    ASUS X54C
    CPU
    Intel Pentium B940 2.00GHz Sandy Bridge 32nm Technology
    Motherboard
    OEM - ASUSTeK Computer Inc. Model K54C (CPU 1) Version 1.0 Chipset Vendor Intel Chipset Model
    Memory
    6.00GB Dual-Channel DDR3 @ 665MHz
    Graphics Card(s)
    OEM - Intel Model HD Graphics
    Sound Card
    OEM
    Monitor(s) Displays
    OEM
    Hard Drives
    Manufacturer Hitachi
    Product Family Travelstar
    Series Prefix Standard
    Model Capacity For This Specific Drive 500GB
    PSU
    OEM
    Case
    OEM
    Cooling
    OEM
    Keyboard
    OEM
    Mouse
    Microsoft
    Internet Speed
    4 Mbps ADSL
    Browser
    Chrome 64bit
    Antivirus
    Windows Defender
    Other Info
    Billion 400G Wi-fi router

Mooly

Member
Pro User
Posts
569
#2

My Computer

System One

  • OS
    W10 x64 pro and W8.1 x86
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell Vostro 3750/Acer 9301
    CPU
    Intel i5/AMD Turion 64
    Memory
    4Gb/2Gb
    Graphics Card(s)
    Intel i5 internal/NVidia GEFORCE GO 6100
    Sound Card
    Realtek
    Hard Drives
    250Gb SSD and 120Gb
    Mouse
    HP Z4000
    Internet Speed
    76 down, 20 up
    Browser
    MS Edge
    Antivirus
    Defender

Atomcrusher

New Member
Power User
#3

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    ASUS X54C
    CPU
    Intel Pentium B940 2.00GHz Sandy Bridge 32nm Technology
    Motherboard
    OEM - ASUSTeK Computer Inc. Model K54C (CPU 1) Version 1.0 Chipset Vendor Intel Chipset Model
    Memory
    6.00GB Dual-Channel DDR3 @ 665MHz
    Graphics Card(s)
    OEM - Intel Model HD Graphics
    Sound Card
    OEM
    Monitor(s) Displays
    OEM
    Hard Drives
    Manufacturer Hitachi
    Product Family Travelstar
    Series Prefix Standard
    Model Capacity For This Specific Drive 500GB
    PSU
    OEM
    Case
    OEM
    Cooling
    OEM
    Keyboard
    OEM
    Mouse
    Microsoft
    Internet Speed
    4 Mbps ADSL
    Browser
    Chrome 64bit
    Antivirus
    Windows Defender
    Other Info
    Billion 400G Wi-fi router

Mooly

Member
Pro User
Posts
569
#4
You're welcome. It seems to be (and not for the first time) an inappropriate Windows Update offering. I would just hide the update by right clicking it and selecting 'Hide Update'. That will stop it appearing, and I wouldn't be at all surprised if Microsoft remove it from Windows Update anyway at some point.
 

My Computer

System One

  • OS
    W10 x64 pro and W8.1 x86
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell Vostro 3750/Acer 9301
    CPU
    Intel i5/AMD Turion 64
    Memory
    4Gb/2Gb
    Graphics Card(s)
    Intel i5 internal/NVidia GEFORCE GO 6100
    Sound Card
    Realtek
    Hard Drives
    250Gb SSD and 120Gb
    Mouse
    HP Z4000
    Internet Speed
    76 down, 20 up
    Browser
    MS Edge
    Antivirus
    Defender

Atomcrusher

New Member
Power User
#5
Thanks Mooly. I have hidden the update
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    ASUS X54C
    CPU
    Intel Pentium B940 2.00GHz Sandy Bridge 32nm Technology
    Motherboard
    OEM - ASUSTeK Computer Inc. Model K54C (CPU 1) Version 1.0 Chipset Vendor Intel Chipset Model
    Memory
    6.00GB Dual-Channel DDR3 @ 665MHz
    Graphics Card(s)
    OEM - Intel Model HD Graphics
    Sound Card
    OEM
    Monitor(s) Displays
    OEM
    Hard Drives
    Manufacturer Hitachi
    Product Family Travelstar
    Series Prefix Standard
    Model Capacity For This Specific Drive 500GB
    PSU
    OEM
    Case
    OEM
    Cooling
    OEM
    Keyboard
    OEM
    Mouse
    Microsoft
    Internet Speed
    4 Mbps ADSL
    Browser
    Chrome 64bit
    Antivirus
    Windows Defender
    Other Info
    Billion 400G Wi-fi router

Cliff S

Missing my GIF avatars:(
Pro User
Bamberg Germany

Posts
2,387
#6
You can go to Control Panel\All Control Panel Items\System
Choose Advanced System Settings
Hardware tab
Device Installation Settings
Use these settings:

001.png

I do not allow Windows to Update my drivers(I only update the graphics driver myself and leave everything else alone)
 

My Computer

System One

  • OS
    Windows 8.1 Update Pro in Hyper-V/Windows 10 Pro 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Cliff's Black & Blue Wonder
    CPU
    Intel Core i9-9900K
    Motherboard
    ASUS ROG Maximus X Hero
    Memory
    32 GB Quad Kit, G.Skill Trident Z RGB Series schwarz, DDR4-3866, 18-19-19-39-2T
    Graphics Card(s)
    ZOTAC GAMING GeForce RTX 2080 Ti AMP! Extreme Edition
    Sound Card
    (1) HD Webcam C270 (2) NVIDIA High Definition Audio (3) Realtek High Definition Audio
    Monitor(s) Displays
    BenQ BL2711U(4K) and a hp 27vx(1080p)
    Screen Resolution
    1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
    Hard Drives
    C: Samsung 960 EVO NVMe M.2 SSD
    E: & O: Libraries & OneDrive-> Samsung 850 EVO 1TB
    D: Hyper-V VM's -> Samsung PM951 Client M.2 512Gb SSD
    G: System Images -> HDD Seagate Barracuda 2TB
    PSU
    Corsair HX1000i High Performance ATX Power Supply 80+ Platinum
    Case
    hanteks Enthoo Pro TG
    Cooling
    Thermaltake Floe Riing RGB TT Premium-Edition 360mm and 3 Corsair blue LED fans
    Keyboard
    Trust GTX THURA
    Mouse
    Trust GTX 148
    Internet Speed
    25+/5+ (+usually faster)
    Browser
    Edge; Chrome; IE11
    Antivirus
    Windows Defender of course & Malwarebytes Anti-Exploit as a
    Other Info
    Router: FRITZ!Box 7490
    Sound system: Philips Soundbar HTL2160 w/subwoofer

Mooly

Member
Pro User
Posts
569
#7
That's useful to know Cliff. Thanks.
 

My Computer

System One

  • OS
    W10 x64 pro and W8.1 x86
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell Vostro 3750/Acer 9301
    CPU
    Intel i5/AMD Turion 64
    Memory
    4Gb/2Gb
    Graphics Card(s)
    Intel i5 internal/NVidia GEFORCE GO 6100
    Sound Card
    Realtek
    Hard Drives
    250Gb SSD and 120Gb
    Mouse
    HP Z4000
    Internet Speed
    76 down, 20 up
    Browser
    MS Edge
    Antivirus
    Defender

Cliff S

Missing my GIF avatars:(
Pro User
Bamberg Germany

Posts
2,387
#8

My Computer

System One

  • OS
    Windows 8.1 Update Pro in Hyper-V/Windows 10 Pro 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Cliff's Black & Blue Wonder
    CPU
    Intel Core i9-9900K
    Motherboard
    ASUS ROG Maximus X Hero
    Memory
    32 GB Quad Kit, G.Skill Trident Z RGB Series schwarz, DDR4-3866, 18-19-19-39-2T
    Graphics Card(s)
    ZOTAC GAMING GeForce RTX 2080 Ti AMP! Extreme Edition
    Sound Card
    (1) HD Webcam C270 (2) NVIDIA High Definition Audio (3) Realtek High Definition Audio
    Monitor(s) Displays
    BenQ BL2711U(4K) and a hp 27vx(1080p)
    Screen Resolution
    1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
    Hard Drives
    C: Samsung 960 EVO NVMe M.2 SSD
    E: & O: Libraries & OneDrive-> Samsung 850 EVO 1TB
    D: Hyper-V VM's -> Samsung PM951 Client M.2 512Gb SSD
    G: System Images -> HDD Seagate Barracuda 2TB
    PSU
    Corsair HX1000i High Performance ATX Power Supply 80+ Platinum
    Case
    hanteks Enthoo Pro TG
    Cooling
    Thermaltake Floe Riing RGB TT Premium-Edition 360mm and 3 Corsair blue LED fans
    Keyboard
    Trust GTX THURA
    Mouse
    Trust GTX 148
    Internet Speed
    25+/5+ (+usually faster)
    Browser
    Edge; Chrome; IE11
    Antivirus
    Windows Defender of course & Malwarebytes Anti-Exploit as a
    Other Info
    Router: FRITZ!Box 7490
    Sound system: Philips Soundbar HTL2160 w/subwoofer