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Windows Update Failed/Reverting, But Stuck


#1
Windows 8.1

PC got recovered on Tuesday, so had no updates on it. Installed and restarted the PC today, it installed so many percent and restarted. It then carried on installing them.

It the said that the updates had failed and that it was reverting and not restart the PC. It was stuck like that for an hour. So I restarted it and tried to get into safe mode using F8/Shift-F8, but it doesn't work goes back to the reverting updates screen. I have tried numerous times and Windows Recovery won't appear either.

I don't have a Windows disc. It is a Compaq PC and I can't lose any of the files.

Can anyone help?

Thanks :)
 

My Computer

System One

  • OS
    8.1
#2
I had this problem when i bought a broken SSD haha! unfortunately, something got corrupted that caused you to lose important update files that are required to update! This happened to me, and Microsoft support was able to get them back for me, so if you give them a call, they'd be able to get it for you!
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    CyberPowerPC
    CPU
    AMD-FX 6300 3.5GHz (OC'd @ 4.1GHz/4.5GHz)
    Motherboard
    760GM-P23 FX
    Memory
    x2 4GB DDR3 ADATA RAM Sticks (1333MHz/ea)
    Graphics Card(s)
    MSI AMD ATI Radeon HD 7750 2GB
    Sound Card
    Realtek HD Audio Integrated Sound (7.1 Surround Dolby Pro)
    Monitor(s) Displays
    Insignia 22" Flat-Panel LCD TV
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Generic Hard Drive
    PSU
    Sentey ERP750W 750 Watt PSU
    Case
    CyperPowerPC Ultra Gamer Series 1
    Cooling
    DBB Silent Fans
    Keyboard
    Razer Death Stalker
    Mouse
    AZZA Generic Gaming Mouse
    Internet Speed
    10/MB UP 3/MB DOWN (Soon to be 25/MB Down 10/MB UP)
    Browser
    Google Chrome
    Antivirus
    Windows Defender
    Other Info
    Headset: Astro A40 Mixamp Pro 2013 Edition
#4
I don't think this a hardware issue. I think it is Windows 8 being s**** and the fact the old method of getting into safe mode is disabled.
I haven't had too many problems with Windows 8, but I do think you should give them a call.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    CyberPowerPC
    CPU
    AMD-FX 6300 3.5GHz (OC'd @ 4.1GHz/4.5GHz)
    Motherboard
    760GM-P23 FX
    Memory
    x2 4GB DDR3 ADATA RAM Sticks (1333MHz/ea)
    Graphics Card(s)
    MSI AMD ATI Radeon HD 7750 2GB
    Sound Card
    Realtek HD Audio Integrated Sound (7.1 Surround Dolby Pro)
    Monitor(s) Displays
    Insignia 22" Flat-Panel LCD TV
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Generic Hard Drive
    PSU
    Sentey ERP750W 750 Watt PSU
    Case
    CyperPowerPC Ultra Gamer Series 1
    Cooling
    DBB Silent Fans
    Keyboard
    Razer Death Stalker
    Mouse
    AZZA Generic Gaming Mouse
    Internet Speed
    10/MB UP 3/MB DOWN (Soon to be 25/MB Down 10/MB UP)
    Browser
    Google Chrome
    Antivirus
    Windows Defender
    Other Info
    Headset: Astro A40 Mixamp Pro 2013 Edition