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Windows Audio Service will not start, error 1067


jvelichk

New Member
Posts
1
#1
Hello! This is my first time asking for help; thank you for your time.

I have an Asus N550JV laptop with windows 8. It has been working great the last year, but after a recent windows update, my audio completely stopped working. After running the troubleshooter, it stated the following:

[TD="class: title"]One or more audio service isn't running

[/TD]

[TD="class: content"]Both the Windows Audio and the Windows Audio End Point Builder services must be running for audio to work correctly. Atleast one of these services isn't running.[/TD]



After doing some research, I was able to view the local services running on my laptop. I found that Windows Audio Endpoint Builder is running, but Windows Audio is not. When trying to start Windows Audio, I got the following messgae:

Windows could not start the Windows Audio service on Local Computer.
Error 1067: The process terminated unexpectedly.

How do I get my audio back? I have Online Lectures I need to watch for school, so any help would be great! Thank you for your time
jvelichk
 

My Computer

System One

  • OS
    Windows 8

fireberd

Beach Observer
VIP Member
Pro User
Inverness, FL

Posts
1,811
#2
Do you have a System Restore point that is BEFORE the last update?

Sadly, you may have to do a reinstall or if you have a backup a restore from the backup. My Windows 8.1 was corrupted by the last update (my suspicion). Fortunately I had a recent full backup and restored from the backup.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.