Solved windows 8 stuck in repair cycle, no way out?!?!

easyq

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Nov 20, 2012
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Hi,

i have just spend 3 hours of reading on many forums and pages concerning my problem.
I had windows 7 Ultimate and bought windows 8 pro (download). I burned the iso on a dvd and installed it as upgrade.
PC was running smooth untill this morning. It refused to print something and after a while i decided to turn it off.
when turned on it tell me it cannot start up. i can select any option i want but nothing works.
Every option that requires the dvd, which is duly inserted, tells me the dvd is invalid and cannot be read.

so i tried to change time in BIOS but no luck there.
Also i suddenly have an extra user called ETB User (seems to be Easeus TODO Backup user but i don't know the password and i wonder if it would help if i had the password).

Safe mode doesnot work. all i can get working is msdosbox but commands don't seem to work there.

So who can help me out here?
 

My Computer

System One

  • OS
    windows 8 pro
    System Manufacturer/Model
    home built
    CPU
    AMD Phenom II 955 BE
    Motherboard
    ASUS M4A785TD-V EVO
    Memory
    4GB geil
    Graphics Card(s)
    MSI HD5770
    Sound Card
    onboard
    Monitor(s) Displays
    LG flattron L225WS
    Hard Drives
    Samsung 1TB
    Samsung 1 TB
    Occupation
    Coordinator
    Case
    Collermaster HAF
    Cooling
    XTREME Frezer II
    Keyboard
    Logitech G15
    Mouse
    Microtools WMX810
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Coke Robot

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Hello there!

Well then, this is a problem. The DVD isn't read AT ALL? Even when you try to boot off of it?
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Name
    Andy
    Computer type
    PC/Desktop
    System Manufacturer/Model
    ASUS
    CPU
    AMD FX 8320
    Motherboard
    Crosshair V Formula-Z
    Memory
    16 gig DDR3
    Graphics Card(s)
    ASUS R9 270
    Screen Resolution
    1440x900
    Hard Drives
    1 TB Seagate Barracuda (starting to hate Seagate)
    x2 3 TB Toshibas
    Windows 8.1 is installed on a SanDisk Ultra Plus 256 GB
    PSU
    OCZ 500 watt
    Case
    A current work in progres as I'll be building the physical case myself. It shall be fantastic.
    Cooling
    Arctic Cooler with 3 heatpipes
    Keyboard
    Logitech K750 wireless solar powered keyboard
    Mouse
    Microsoft Touch Mouse
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender, but I might go back on KIS 2014

SIW2

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ETBUSER?

I don't have that. Never seen easeus do that.
 

My Computer

System One

  • OS
    7/8/ubuntu/Linux Deepin
    Computer type
    PC/Desktop

davehc

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I have had the problem a few times, with fault finding in computers. You do not mention it, and forgive me for stating the obvious, but did you actually turn OFF the computer, before trying to boot up again to the DVD? Perhaps you should have a glance through the Bios, and make sure all appears standard - in particular, the boot sequence?
 

My Computer

System One

  • OS
    Windows 8.1
    Name
    David
    Computer type
    PC/Desktop
    Occupation
    Retired
    Other Info
    Use several different computers during a day, so specs are irrelevant.
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    Denmark
    State/Region Flag
    european union

easyq

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OK, i actually turned the PC off and even unplugged it's power before trying.
checked the BIOS and all is OK there.
All dvd/CD drives show normally in BIOS, but when i try booting from the DVD/CD drive (have 2, tried both) it tells me to insert the innstallation disk of windows 8. But it is in there, it is the same disc i used to install initially. i purchased this windows 8 pro online and burned the ISO.
If i try factory restore or reset the pc it ask for the installation or repair DVD but again, it is inthere. reinserting doesnot help either.
So i cannot do anything on the pc at this moment. Even the restore point i made just after the installation of windows 8 is not recognized so restoring doesnot help as it doesnot find any restore point. The ETB user concerned me at first but after some googling i found this is automaticly created by easeus to do backup. But it is password protected and every password i could have possibly created is invalid. so no way in on that account either. is there anywbody who knows how to solve this? It is our family PC filled with music, homework, and tonnes of photo's, luckily all on other internal HDD's but now unaccesible.
 
Last edited:

My Computer

System One

  • OS
    windows 8 pro
    System Manufacturer/Model
    home built
    CPU
    AMD Phenom II 955 BE
    Motherboard
    ASUS M4A785TD-V EVO
    Memory
    4GB geil
    Graphics Card(s)
    MSI HD5770
    Sound Card
    onboard
    Monitor(s) Displays
    LG flattron L225WS
    Hard Drives
    Samsung 1TB
    Samsung 1 TB
    Occupation
    Coordinator
    Case
    Collermaster HAF
    Cooling
    XTREME Frezer II
    Keyboard
    Logitech G15
    Mouse
    Microtools WMX810
    Internet Speed
    cable
    Country Flag
    Netherlands

Coke Robot

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Do you have a different PC available to use at all?
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Name
    Andy
    Computer type
    PC/Desktop
    System Manufacturer/Model
    ASUS
    CPU
    AMD FX 8320
    Motherboard
    Crosshair V Formula-Z
    Memory
    16 gig DDR3
    Graphics Card(s)
    ASUS R9 270
    Screen Resolution
    1440x900
    Hard Drives
    1 TB Seagate Barracuda (starting to hate Seagate)
    x2 3 TB Toshibas
    Windows 8.1 is installed on a SanDisk Ultra Plus 256 GB
    PSU
    OCZ 500 watt
    Case
    A current work in progres as I'll be building the physical case myself. It shall be fantastic.
    Cooling
    Arctic Cooler with 3 heatpipes
    Keyboard
    Logitech K750 wireless solar powered keyboard
    Mouse
    Microsoft Touch Mouse
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender, but I might go back on KIS 2014

SIW2

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I think ETB user must be to do with the central management console - I never use that.

It can't be related to your inability to boot anything from dvd.
 

My Computer

System One

  • OS
    7/8/ubuntu/Linux Deepin
    Computer type
    PC/Desktop

justmork

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If you want to use your dvd to run commands on a read only drive type in
diskpart
Select disk 0 or 1 (what ever your drive number is)
Type in
attributes disk clear readonly
Exit
This should work for commands.
If you need to clear the password to access system. Need the ultimate boot disk it has a password reset/clear not sure if it works on 8. Just clear password don't reset. if you need to get all your files off of the drive that ultimate has a small xp version that can access your drive folders and back them up. Ebay has it for about $10.
 

My Computer

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    Windows 8

easyq

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@COKE ROBOT luckily i have a laptop and one of the kids has a netbook which i used to subscribe and post here.
@SIW2, my thought too but it is strange this user is created and i don't have a password for it.
@justmork, thanks, will try this tonight (at work now)
 

My Computer

System One

  • OS
    windows 8 pro
    System Manufacturer/Model
    home built
    CPU
    AMD Phenom II 955 BE
    Motherboard
    ASUS M4A785TD-V EVO
    Memory
    4GB geil
    Graphics Card(s)
    MSI HD5770
    Sound Card
    onboard
    Monitor(s) Displays
    LG flattron L225WS
    Hard Drives
    Samsung 1TB
    Samsung 1 TB
    Occupation
    Coordinator
    Case
    Collermaster HAF
    Cooling
    XTREME Frezer II
    Keyboard
    Logitech G15
    Mouse
    Microtools WMX810
    Internet Speed
    cable
    Country Flag
    Netherlands

boyans

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Hi easyq,

Do you have any older Windows 7/Vista DVD/USB (or a Linux LiveCD)?

Boot from that media (put DVD/CD/USB device first in BIOS boot order)
and go to recovery console.
Using recovery console delete the file "hiberfil.sys" from HDD.

Reboot to HDD and see (if after deletiion of hiberfil.sys) clean boot is possible.
 

My Computer

System One

  • OS
    XP, Win7, Win8_Eval
    Name
    Bo Yans
    System Manufacturer/Model
    Acer Notebook
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    Intel
    Occupation
    software developer
    Country Flag
    Bulgaria

davehc

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@COKE ROBOT luckily i have a laptop and one of the kids has a netbook which i used to subscribe and post here.
@justmork, thanks, will try this tonight (at work now)

Just curious. Where would you be able to type a working Command under the circumstances you describe?
 

My Computer

System One

  • OS
    Windows 8.1
    Name
    David
    Computer type
    PC/Desktop
    Occupation
    Retired
    Other Info
    Use several different computers during a day, so specs are irrelevant.
    Country Flag
    Denmark
    State/Region Flag
    european union

easyq

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In the advanced oiptions i can go to command box, there i can use commands, but i am not sure if all commands will work.
@boyans, Where can i find the hyberfil.sys? maybe i can remove it through the dosbox as i cannot find my original windows 7 DVD.
 

My Computer

System One

  • OS
    windows 8 pro
    System Manufacturer/Model
    home built
    CPU
    AMD Phenom II 955 BE
    Motherboard
    ASUS M4A785TD-V EVO
    Memory
    4GB geil
    Graphics Card(s)
    MSI HD5770
    Sound Card
    onboard
    Monitor(s) Displays
    LG flattron L225WS
    Hard Drives
    Samsung 1TB
    Samsung 1 TB
    Occupation
    Coordinator
    Case
    Collermaster HAF
    Cooling
    XTREME Frezer II
    Keyboard
    Logitech G15
    Mouse
    Microtools WMX810
    Internet Speed
    cable
    Country Flag
    Netherlands

boyans

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Where can i find the hyberfil.sys?

In root folder of Windows drive => drive_letter:\hyberfil.sys
 

My Computer

System One

  • OS
    XP, Win7, Win8_Eval
    Name
    Bo Yans
    System Manufacturer/Model
    Acer Notebook
    CPU
    Intel
    Occupation
    software developer
    Country Flag
    Bulgaria

easyq

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Nov 20, 2012
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OK, through the comand box i could access the dvd drives withouth any problwems, however the windows8 dvd could not be read while any other cd or dvd could be read. So i went to my HDD that contained the windows 8 download iso file, copied it to a USB stick and transferred it to my laptop. On my laptop i reburned the iso to a new dvd and now this seems to work. as i type the refreshing of the PC is at 99% and the newly burned dvd seems to be working perfect.
 

My Computer

System One

  • OS
    windows 8 pro
    System Manufacturer/Model
    home built
    CPU
    AMD Phenom II 955 BE
    Motherboard
    ASUS M4A785TD-V EVO
    Memory
    4GB geil
    Graphics Card(s)
    MSI HD5770
    Sound Card
    onboard
    Monitor(s) Displays
    LG flattron L225WS
    Hard Drives
    Samsung 1TB
    Samsung 1 TB
    Occupation
    Coordinator
    Case
    Collermaster HAF
    Cooling
    XTREME Frezer II
    Keyboard
    Logitech G15
    Mouse
    Microtools WMX810
    Internet Speed
    cable
    Country Flag
    Netherlands

easyq

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Joined
Nov 20, 2012
Messages
120
So, nowe typing from a restored PC, lots of shortcuts are gone and some software have to be reinstalled and i still don't know what caused this crash but burning the DVD again and using it did the trick.
Million of thanks to all of you for thinking with me and trying to solve this.
 

My Computer

System One

  • OS
    windows 8 pro
    System Manufacturer/Model
    home built
    CPU
    AMD Phenom II 955 BE
    Motherboard
    ASUS M4A785TD-V EVO
    Memory
    4GB geil
    Graphics Card(s)
    MSI HD5770
    Sound Card
    onboard
    Monitor(s) Displays
    LG flattron L225WS
    Hard Drives
    Samsung 1TB
    Samsung 1 TB
    Occupation
    Coordinator
    Case
    Collermaster HAF
    Cooling
    XTREME Frezer II
    Keyboard
    Logitech G15
    Mouse
    Microtools WMX810
    Internet Speed
    cable
    Country Flag
    Netherlands

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