"Windows 8" Image Version: 6.2.9200.16384; System File Issues

[Steveg722]

210819_1428 EDT

Good Afternoon;


I have a Dell Laptop running Windows 8.0;

Except for periodic crashes & self rebooting (seems that might be my fault exhausting memory by having >100 CHROME TABS
open), the machine runs pretty well HOWEVER,

Over the last year+, I've noticed several symptons suggesting something's not right & warrants repair.

Unfortunately, my efforts so far to ID and properly fix the Root Cause(s) have not worked out [See DATA/INFO at end of this
post].


My sense is these problems all seem related and are seem rooted in 1) some "corrupt or missing" System Files AND 2) some
"corrupt or missing" files in the Component Store (C:\Windows\WinSxS FOLDER).

Where I've run into a swamp causing me to reach out to seek "expert help", was when I encountered suggestions to run:
Dism /Online /Cleanup-Image /RestoreHealth /Source:wim:Full Path to install.wim file:1 /limitaccess

I'm not sure exactly what I SHOULD (or can, may, or SHOULD NOT) use as a /Source:wim:Full Path to install.wim file [to
assure I do NOT make things worse].

=====================================================
SEEKING RELIABLE ADVICE RE THESE QUESTIONS PLEASE:

1a>Will one (which?) of the two (2) install.wim files I now have on hand FIX these problems (and NOT cause any damage)?
1b>If not, which "Windows Image" (.ISO & install.wim) file [File metadata & SHA1 data please?] should I get from where to
accomplish my goal?

2>Specific suggestions re other steps I should consider to get these issues ID'd & corrected would be appreciated.
=====================================================

Thanks in advance,
Steveg722

PS: At this point, refreshing or reinstalling Windows 8.0 or upgrading to Windows 8.1 are not on my list of options.

=====================================================
As of this morning, I have extracted two (2) install.wim files from two (2) different .ISO files [See A) & B) below].
=====================================================
A)
USING CONTECT MENU; 7-ZIP UTILITY
Name: 210812dl;9200.16384.WIN8_RTM.120725-1247_X64FRE_ENTERPRISE_EVAL_EN-US-HRM_CENA_X64FREE_EN-US_DV5.ISO
Size: 3490564096 bytes (3328 MiB)
SHA1: AE59E04462E4DC74E971D6E98D0CC1F2F3D63F1D

Details for image : M:\__210812_Win8x64iso\install_wim;EXTRACTED\install.wim
Index : 1

Name : Windows 8 Enterprise Evaluation
Description : Windows 8 Enterprise Evaluation
Size : 12,433,370,556 bytes
The operation completed successfully.
C:\Windows\system32>


B)
7-ZIP CONTEXT MENU; SHA-1
Name: 210819dl_heidoc.net;Win8.1_SingleLang_English_x64.iso
Size: 4199077888 bytes (4004 MiB)
SHA1: 2A37359EA12E43BC3F41004D67904F2DA77948DD

Details for image : M:\__210819_heidoc.net;Windows-ISO-Downloader\install.wim;EX
TRACTED\install.wim
Index : 1

Name : Windows 8.1 Single Language
Description : Windows 8.1 Single Language
Size : 13,133,129,447 bytes
The operation completed successfully.
C:\Windows\system32>
=====================================================


%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
REFERENCE DATA/INFO
%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
12:55 PM 8/19/2021
MACHINE=15r;
OS
"Windows 8" Image Version: 6.2.9200.16384
(Windows Updates=207 Updates Installed)
(No Win RECOVERY .ISO or USBthumb or DVD)
COMPUTER TYPE
Laptop
SYSTEM MFRR/MODEL
Dell Inc. Inspiron 5521 A14
CPU
1.80 gigahertz Intel Core i5-3337U
MOBO
Board: Dell Inc. 0K08H3 A02


=====
ISSUES
=====
>>CBS.LOG; CONTENTS NOT NORMAL; ONLY ENTRIES SINCE ~Apr2019 "LIKE"

2021-07-24 11:30:43, Info CBS Failed to delete oldest backup log. [HRESULT = 0x80070005 -

E_ACCESSDENIED]
2021-07-24 11:30:43, Info CBS Failed to delete extra backup log files. [HRESULT = 0x80070005 -

E_ACCESSDENIED]
2021-07-24 11:30:43, Info CBS Failed to delete oldest backup log. [HRESULT = 0x80070005 -

E_ACCESSDENIED]
2021-07-24 11:30:43, Info CBS Failed to delete extra backup log files. [HRESULT = 0x80070005 -

E_ACCESSDENIED]

>>DISM.LOG; CONTENTS LOOK MORE NORMAL BUT OCCASIONAL ENTRIES SHOW "ERROR"

2021-08-13 14:40:33, Error DISM DISM Package Manager: PID=15024 TID=14268 The source files could not be

found and download failed. Their location can be specified using the /source option to restore the feature. -

GetCbsErrorMsg
2021-08-13 14:40:33, Error DISM DISM Package Manager: PID=15024 TID=14268 Failed processing package

changes with session option CbsSessionOptionRepairStoreCorruption - CDISMPackageManager::RestoreHealth(hr:0x800f0906)
2021-08-13 14:40:33, Error DISM DISM Package Manager: PID=15024 TID=14268 The source files could not be

found and download failed. Their location can be specified using the /source option to restore the feature. -

GetCbsErrorMsg


>>RECENT CMD_ADMIN RESULTS;
%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
BELOW BY SECTION; NOTES RE EACH JOB RUN TO DATE
%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%


NEW DAY
3:18 AM 8/13/2021

CMD_ADMIN
sfc /scannow

3:37 AM 8/13/2021
Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.

C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.

C:\Windows\system32>

%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%


1:13 PM 8/13/2021
CMD_ADMIN

1:42 PM 8/13/2021
Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.

C:\Windows\system32>dism /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 6.2.9200.16384

Image Version: 6.2.9200.16384

[==========================100.0%==========================]

Error: 0x800f0906

The source files could not be downloaded.
Use the "source" option to specify the location of the files that are required t
o restore the feature. For more information on specifying a source location, see
Configure a Windows Repair Source.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

C:\Windows\system32>


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2:19 PM 8/13/2021
CMD_ADMIN
C:\Windows\system32>dism /online /cleanup-image /restorehealth
GO
2:40 PM 8/13/2021
C:\Windows\system32>TIME
The current time is: 14:19:34.07
Enter the new time:

C:\Windows\system32>dism /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 6.2.9200.16384

Image Version: 6.2.9200.16384

[==========================100.0%==========================]

Error: 0x800f0906

The source files could not be downloaded.
Use the "source" option to specify the location of the files that are required t
o restore the feature. For more information on specifying a source location, see
Configure a Windows Repair Source.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%


3:26 PM 8/13/2021
SFCFIX.exe FINISHED
SAVED SFCFIX.txt
SEE SCREENSHOTS=IMG_6324.JPG thru IMG_6338.JPG

SFCFix version 3.0.2.1 by niemiro.
Start time: 2021-08-13 15:09:39.726
Microsoft Windows 8 - amd64
Not using a script file.

AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.

Failed to generate a complete zip file. Upload aborted

SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2021-08-13 15:23:58.561
----------------------EOF-----------------------

%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%


6:32 PM 8/14/2021

CMD_ADMIN
Dism /Online /Cleanup-Image /ScanHealth
7:02 PM 8/14/2021
Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.

C:\Windows\system32>gpedit
'gpedit' is not recognized as an internal or external command,
operable program or batch file.

C:\Windows\system32>Dism /Online /Cleanup-Image /ScanHealth

Deployment Image Servicing and Management tool
Version: 6.2.9200.16384

Image Version: 6.2.9200.16384

[==========================100.0%==========================]
The component store is repairable.
The operation completed successfully.

C:\Windows\system32>

%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
EOF
%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%

 

[Steveg722]

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210823_1535 EDT

Hi,


Having seen few "view" and no replies to my prior post,

I am sharing some additional info/data results from two DISM comands run on 22Aug via CMD_ADMIN

>>TEST_B; Got meta data from the install.wim within the M:\__210812_Win8x64iso\210812dl;9200.16384.WIN8_RTM.120725-

1247_X64FRE_ENTERPRISE_EVAL_EN-US-HRM_CENA_X64FREE_EN-US_DV5.ISO
The resulting data shows the Version : 6.2.9200 + ServicePack Build : 16384
The version of Windows 8 reported currently on this (15r) machine is "the same" (Version: 6.2.9200.16384)
Given that, I next ran >>TEST_F

>>TEST_F; C:\Windows\system32>Dism /Online /Cleanup-Image /RestoreHealth /Source:wim:M:\__210812_Win8x64iso\install_wim;EXTRACTED\install.wim:1 /limitaccess

Unfortunately, the result was the same; the problems were not fixed; Error: 0x800f081f; The source files could not be found. Not quite sure why/how that could happen when I used the .ISO source with the same Version????

FYI, I have included what seemed to be some key snippits from the DISM.LOG re each of these tests. Unfortunately, the DISM is still not writing anything to the CBS.LOG (isn't that some kind of clue?)

After the above, I've looked at Properties/Version/Dates of some random files in C:\Windows\System32 and noticed some with Versions >16384.

Sure would appreciate some "Windows 8 expert" would please review this & my prior post, help by A) sharing
thoughts/theories re the info I've shared and B) please point me in the right direction (steps to take to help ID
RootCause(s) & then steps to get them eliminated (make necessary REPAIRs).

Sorry for all the info/data I have included but without it I'm not sure how anyone could really help me much.



Thanks again,
Steveg722


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>>TEST_B
>>OBJ=GET DETAILED METADATA ON install.wim FILE FROM=
M:\__210812_Win8x64iso\install_wim;EXTRACTED\install.wim

>>sgCOMMENTS; METADATA LOOKS AS EXPECTED NOT SURE I ACCURATELY COPIED TEXT I ENTERED TO CMD_ADMIN but RESULTS LOOK OK?????
C:\Windows\system32>dism /Get-WimInfo /W
m;EXTRACTED\install.wim /index:1
BELIEVE ABOVE I MISSED COPYING AN "i" FROM THE CMD_ADMIN WINDOW; BELIEVE CORRECT TEXT IS BELOW
C:\Windows\system32>dism /Get-WimInfo /Wim;EXTRACTED\install.wim /index:1



>>REF DISM.LOG=DISM.LOG;2021-08-22 14_37.TXT

2021-08-22 14:37:02, Info DISM DISM.EXE: Executing command line: dism /Get-WimInfo /WimFile:M:
\__210812_Win8x64iso\install_wim;EXTRACTED\install.wim /index:1
2021-08-22 14:37:03, Info DISM DISM Provider Store: PID=1820 TID=7936 Getting ProviderWimManager - CDISMProviderStore::GetProvider
2021-08-22 14:37:03, Info DISM DISM Provider Store: PID=1820 TID=7936 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider
2021-08-22 14:37:04, Info DISM DISM.EXE: Image session has been closed. Reboot required=no.



2:35 PM 8/22/2021
CMD_ADMIN

C:\Windows\system32>TIME
The current time is: 14:36:52.91
Enter the new time:

C:\Windows\system32>dism /Get-WimInfo /W
m;EXTRACTED\install.wim /index:1

Deployment Image Servicing and Management tool
Version: 6.2.9200.16384

Details for image : M:\__210812_Win8x64i

Index : 1
Name : Windows 8 Enterprise Evaluation
Description : Windows 8 Enterprise Evalu
Size : 12,433,370,556 bytes
Architecture : x64
Hal : acpiapic
Version : 6.2.9200
ServicePack Build : 16384
ServicePack Level : 0
Edition : EnterpriseEval
Installation : Client
ProductType : WinNT
ProductSuite : Terminal Server
System Root : WINDOWS
Directories : 17579
Files : 80731
Created : 7/26/2012 - 4:18:49 AM
Modified : 7/26/2012 - 4:20:35 AM
Languages :
en-US (Default)

The operation completed successfully.


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>>TEST_F
>>OBJ=RUN DISM /Online /Cleanup-Image /RestoreHealth WHERE /Source= install.wim FILE FROM=
M:\__210812_Win8x64iso\install_wim;EXTRACTED\\install.wim
AND INCLUDING /LimitAccess

>>sgCOMMENTS; TRY TRY AGAIN; CMD TEXT AS PASTED HERE LOOKS CORRECT BUT RESULTS=Error: 0x800f081f; The source files could not be found.UGH!

>>REF DISM.LOG=DISM.LOG;2021-08-22 15_42.txt
>>REF DISM.LOG=DISM.LOG;2021-08-22 16_02.TXT

>>REF DISM.LOG=DISM.LOG;2021-08-22 15_42.txt

2021-08-22 15:40:13, Info DISM DISM Provider Store: PID=12064 TID=2696 Releasing the local reference to DISMLogger. Stop logging. - CDISMProviderStore::Internal_DisconnectProvider
2021-08-22 15:42:41, Info DISM PID=9508 TID=6772 Scratch directory set to 'C:\Users\Helen\AppData\Local\Temp\'. - CDISMManager:ut_ScratchDir
2021-08-22 15:42:41, Info DISM PID=9508 TID=6772 DismCore.dll version: 6.2.9200.16384 - CDISMManager::FinalConstruct
2021-08-22 15:42:41, Info DISM PID=9508 TID=6772 Successfully loaded the ImageSession at "C:\Windows\System32\Dism" - CDISMManager::LoadLocalImageSession
2021-08-22 15:42:41, Info DISM DISM.EXE: Dism.exe version: 6.2.9200.16384
2021-08-22 15:42:41, Info DISM DISM.EXE: Executing command line: Dism /Online /Cleanup-Image
/RestoreHealth /Source:wim:M:\__210812_Win8x64iso\install_wim;EXTRACTED\install.wim:1 /limitaccess
2021-08-22 15:42:42, Warning DISM DISM Provider Store: PID=16168 TID=9736 Failed to Load the provider: C:\Users\Helen\AppData\Local\Temp\64927CA1-1A65-4AC0-AEE8-54218CFB4C8A\PEProvider.dll. -
CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)
2021-08-22 15:42:42, Info DISM DISM Driver Manager: PID=16168 TID=9736 Further logs for driver related operations can be found in the target operating system at %WINDIR%\inf\setupapi.offline.log - CDriverManager::Initialize
2021-08-22 15:42:43, Info DISM DISM Package Manager: PID=16168 TID=9736 CBS session options=0x28100! - CDISMPackageManager::Internal_Finalize
2021-08-22 16:02:05, Error DISM DISM Package Manager: PID=16168 TID=9736 Failed finalizing changes. - CDISMPackageManager::Internal_Finalize(hr:0x800f081f)


>>REF DISM.LOG=DISM.LOG;2021-08-22 16_02.TXT

2021-08-22 15:42:43, Info DISM DISM Package Manager: PID=16168 TID=9736 CBS session options=0x28100! - CDISMPackageManager::Internal_Finalize
2021-08-22 16:02:05, Error DISM DISM Package Manager: PID=16168 TID=9736 Failed finalizing changes. - CDISMPackageManager::Internal_Finalize(hr:0x800f081f)
2021-08-22 16:02:05, Info DISM DISM Package Manager: PID=16168 TID=12940 Error in operation: source for package or file not found, ResolveSource() unsuccessful. (CBS HRESULT=0x800f081f) - CCbsConUIHandler::Error
2021-08-22 16:02:05, Error DISM DISM Package Manager: PID=16168 TID=9736 The source files could not be found; their location must be specified using the /source option to restore the feature. - GetCbsErrorMsg
2021-08-22 16:02:05, Error DISM DISM Package Manager: PID=16168 TID=9736 Failed to restore the image health. - CPackageManagerCLIHandler:rocessCmdLine_CleanupImage(hr:0x800f081f)
2021-08-22 16:02:05, Error DISM DISM Package Manager: PID=16168 TID=9736 Failed while processing command cleanup-image. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x800f081f)
2021-08-22 16:02:05, Info DISM DISM Package Manager: PID=16168 TID=9736 Further logs for online package and feature related operations can be found at %WINDIR%\logs\CBS\cbs.log - CPackageManagerCLIHandler::ExecuteCmdLine
2021-08-22 16:02:05, Info DISM DISM Provider Store: PID=16168 TID=12940 Disconnecting Provider:
OSServices - CDISMProviderStore::Internal_DisconnectProvider
2021-08-22 16:02:05, Info DISM DISM Provider Store: PID=16168 TID=12940 Releasing the local reference to
DISMLogger. Stop logging. - CDISMProviderStore::Internal_DisconnectProvider
2021-08-22 16:02:05, Info DISM DISM.EXE: Image session has been closed. Reboot required=no.
2021-08-22 16:02:05, Info DISM DISM.EXE:
2021-08-22 16:02:05, Info DISM DISM.EXE: <----- Ending Dism.exe session ----->
2021-08-22 16:02:05, Info DISM DISM.EXE:
2021-08-22 16:02:05, Info DISM DISM Provider Store: PID=9508 TID=6772 Found the OSServices. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect
2021-08-22 16:02:05, Info DISM DISM Provider Store: PID=9508 TID=6772 Disconnecting Provider:
FolderManager - CDISMProviderStore::Internal_DisconnectProvider
2021-08-22 16:02:05, Info DISM DISM Provider Store: PID=9508 TID=6772 Releasing the local reference to DISMLogger. Stop logging. - CDISMProviderStore::Internal_DisconnectProvider


3:41 PM 8/22/2021
CMD_ADMIN
TRY TRY AGAIN


C:\Windows\system32>DATE
The current date is: Sun 08/22/2021
Enter the new date: (mm-dd-yy)

C:\Windows\system32>TIME
The current time is: 15:42:34.86
Enter the new time:

C:\Windows\system32>Dism /Online /Cleanup-Image /RestoreHealth /Source:wim:M:\__
210812_Win8x64iso\install_wim;EXTRACTED\install.wim:1 /limitaccess

Deployment Image Servicing and Management tool
Version: 6.2.9200.16384

Image Version: 6.2.9200.16384

[=========== 20.0% ]

4:02 PM 8/22/2021
[==========================100.0%==========================]

Error: 0x800f081f

The source files could not be found.
Use the "Source" option to specify the location of the files that are required t
o restore the feature. For more information on specifying a source location, see
Configure a Windows Repair Source.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

C:\Windows\system32>

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EOF
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[TechnoMage]

Arggg!
Way too much information!!!

I was a moderator on the old Windows 8.0 forum, years ago. I wish you could have read it, and you would have NEVER settled on that OS as you every day OS.
In short, it was a real POS! And, that's being overly generous!
The only solution to 8.0 was and still is 8.1. Maybe that's why this is basically an 8.1 forum. Eh?

I have ten computers of various types, ages and configurations and all but one are now happily running Windows 8.1/Pro/x86 or 64bit. Even my tiny little, Old, Acer One Netbook.
is very happily running 8.1/Pro/x86.

I know you said that the upgrade to 8.1 is not on your list of things to do, but it should be on your list of things you MUST DO.
If you were local, I could and would gladly show you just how simple it really is to upgrade to 8.1. (for FREE)

Good Luck,
TM

 

[MGhee]

Unless Dell installed an Enterprise edition that's not the image you want, the OEM is a good place to start but I would guess you have a Home edition.

Once you get the proper image make a bootable USB and point to your USB device for the wim.

This seems to be such a mess it may make more sense to just install fresh but I know this makes most OPs angry and seems like a copout.

I'm going to say it again here - you will eventually get your system working again, and when you do create a full system backup, and put it away, outside of your system - meaning not on a drive inside your case. Make backups atleast a few times a year of a stable, updated, reliable system. This is better than losing it all for any number of reasons the chief being neglect. I speak from personal experience