Hello everyone,
My Windows 8 just crashed, and now all I have is a black screen. The first error that came up was the "ntoskrnl.exe", and after that my computer would't start. I tried everything, like refreshing and restarting the computer. The last thing that I tried to do was to completely restart the computer; I created a new user and everything, but as I logged in windows 8 wouldn't start, and a black screen would come up. My computer is running fine like the mouse and the "ctrl-delete" are also working.
I currently do not have the installation cd's with me, but if there is any way to fix this please tell me. An explanation of what is going on would also be veeeery appreciated.
This computer is only about 4-5 months old, so I'm still under the fabric guarantee. Since a have a Sony Vaio if I take it there will they fix it for me?
Thankyou very much, Gabriel
My Windows 8 just crashed, and now all I have is a black screen. The first error that came up was the "ntoskrnl.exe", and after that my computer would't start. I tried everything, like refreshing and restarting the computer. The last thing that I tried to do was to completely restart the computer; I created a new user and everything, but as I logged in windows 8 wouldn't start, and a black screen would come up. My computer is running fine like the mouse and the "ctrl-delete" are also working.
I currently do not have the installation cd's with me, but if there is any way to fix this please tell me. An explanation of what is going on would also be veeeery appreciated.
This computer is only about 4-5 months old, so I'm still under the fabric guarantee. Since a have a Sony Vaio if I take it there will they fix it for me?
Thankyou very much, Gabriel
My Computer
System One
-
- OS
- Vaio - Windows 8