Solved Windows 8 clean install internet issue

bluezeb

New Member
I just updated my Windows 7 computer to Windows 8 Pro RTM. Prior to updating my internet worked fine wired and wireless. Now Google chrome, and ie10 will not load any webpages. Metro apps (mail, store, maps etc ) all load correctly. I've tried wired and wireless connections. They both say they are connected but websites won't load. I also tried disabling and re-enabling and restarting. Nothing will allow it to work. Any help is appreciated! Thanks!
 

My Computer

System One

  • OS
    Windows 8 Pro RTM

brummyfan

Well-Known Member
VIP Member
Guru
Welcome to the forums bluezeb,
Switch off the Router and switch on and see whether it fixes.
 

My Computer

System One

  • OS
    Win 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire E1-571
    CPU
    i5-3230m
    Motherboard
    Acer Type-2
    Memory
    8GB DDR3 1333MHz
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    High Definiton Audio Device
    Monitor(s) Displays
    Generic
    Screen Resolution
    1366x768
    Hard Drives
    Samsung 850 Pro 256GB
    PSU
    Generic
    Keyboard
    QWERTY
    Mouse
    ELANTECH Touchpad
    Internet Speed
    12.68Mbps
    Browser
    IE11
    Antivirus
    Windows Defender

bluezeb

New Member
I tried that three times, and it did not help. Also, other devices on the network work just fine. The only problem is loading websites in a browser. Metro Apps can load (store, mail, etc.)
 

My Computer

System One

  • OS
    Windows 8 Pro RTM

chev65

Closed
I tried that three times, and it did not help. Also, other devices on the network work just fine. The only problem is loading websites in a browser. Metro Apps can load (store, mail, etc.)

Usually when only browsers can't seem to get online it's a winsock or TCP/IP problem.

Winsock entries tells Windows 7 how to access your network services. Additionally, your TCP/IP protocol can be corrupted. The TCP/IP protocol is a stack of 4 layers that includes several transport layers, but when this stack is corrupt you will constantly have connectivity issues.

Run the following commands one at a time typed into an elevated command prompt, hit enter after each one then reboot the machine and check if browsers can get online again.


netsh winsock reset catalog (reset winsock entries)

netsh int ip reset reset.log hit (reset TCP/IP stack)
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps

bluezeb

New Member
Thank you! At first it didn't work in Chrome, but worked in IE10. So then i tried reinstalling Chrome, and now using the Metro version of chrome everything works perfectly! Thank you so much!! :D
 
Last edited:

My Computer

System One

  • OS
    Windows 8 Pro RTM

chev65

Closed
That's good to hear bluezeb, you are quite welcome. :geek:
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps

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