Windows 8.1 wants to update, but it dosent want to as well

astelin

Outlaw
Joined
Dec 12, 2014
Messages
7
Location
New Zealand
I have really come to the final straw where i really just want to break this so called computer.

It all started a few months ago, When all my windows 8.1 apps wouldnt work online and i couldnt use a microsoft account on the computer. I seen that it was windows update and it has alot of updates (around 78 security, etc updates)

This is a gaming laptop ASUS X550L series. Everything in hardware works fine and i bought it brand new. (this year)

Now, When i go to update on "Windows update" i click install and download all. Now, The green bar loads for about 1 second then the "Windows update" dosent respond. Ive tried almost everything and apparently its not common and i tried googleing it everywhere, contacting microsoft (they told me to hit the road) and computer chat sites that told me to leave and contact microsoft. I have alot of files on this computer i dont wanna lose. I dont have the windows 8.1 disc (as i bought this computer brand new without it)

I need to update windows, Thats the main thing here. Ive tried doing small amounts of updates (even doing 1 update at a time even the update is 15kb it wont work) and its just plain stupid.

Again, i bought a computer to use. Ive been trying to solve this all night and ive been up all night trying to find a solution.

The stupid lady where i bought the computer told me to try windows 8.1, Ive never had many problems with windows 7 as windows 8.

Please help, Im very annoyed.
 

My Computer

System One

  • OS
    Windows 8.1
    Name
    Dallas Harvey
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS X550L
    CPU
    i7 core 4500-U, 1.8Ghz
    Memory
    8GB DDR3
    Graphics Card(s)
    Intel HD 4600 Integrated, Nvidia GeForce 840m
    Sound Card
    Realtek Sonicmaster HD
    Screen Resolution
    1920 x 1080
    Hard Drives
    HDD 1TB
    DVD Sup.MTI
    Occupation
    Computer Put-Together
    Cooling
    IceCool Palm Rest
    Mouse
    R.A.T 9 Wireless
    Internet Speed
    90-100MB/s (With the worst ISP help line, Spark)
    Browser
    Mozilla Firefox
    Antivirus
    Avast Free Antivirus
    Other Info
    $1500 Gaming Laptop.
    Country Flag
    New Zealand

CountMike

Well-Known Member
VIP Member
Guru
Joined
May 29, 2013
Messages
4,664
Location
Belgrade , Serbia

My Computer

System One

  • OS
    Windows 8.1 Pro
    Name
    Mike
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Occupation
    Retired
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
    Country Flag
    Serbia
    State/Region Flag
    ca ontario

astelin

Outlaw
Joined
Dec 12, 2014
Messages
7
Location
New Zealand
You obviously have not read everything i wrote. Read it again. Ive already got windows 8.1 thats not the issue.
 

My Computer

System One

  • OS
    Windows 8.1
    Name
    Dallas Harvey
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS X550L
    CPU
    i7 core 4500-U, 1.8Ghz
    Memory
    8GB DDR3
    Graphics Card(s)
    Intel HD 4600 Integrated, Nvidia GeForce 840m
    Sound Card
    Realtek Sonicmaster HD
    Screen Resolution
    1920 x 1080
    Hard Drives
    HDD 1TB
    DVD Sup.MTI
    Occupation
    Computer Put-Together
    Cooling
    IceCool Palm Rest
    Mouse
    R.A.T 9 Wireless
    Internet Speed
    90-100MB/s (With the worst ISP help line, Spark)
    Browser
    Mozilla Firefox
    Antivirus
    Avast Free Antivirus
    Other Info
    $1500 Gaming Laptop.
    Country Flag
    New Zealand

CountMike

Well-Known Member
VIP Member
Guru
Joined
May 29, 2013
Messages
4,664
Location
Belgrade , Serbia
You obviously have not read everything i wrote. Read it again. Ive already got windows 8.1 thats not the issue.
"I dont have the windows 8.1 disc (as i bought this computer brand new without it)" and "The stupid lady where i bought the computer told me to try windows 8.1, Ive never had many problems with windows 7 as windows 8." makes it just about as clear as mud as to what you currently have and what you are trying to fix. A simple "My Windows 8.1 won't update" would have been enough.
Try running sfc /scannow and dism /online /cleanup-image /restorehealth
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Name
    Mike
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Occupation
    Retired
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
    Country Flag
    Serbia
    State/Region Flag
    ca ontario

astelin

Outlaw
Joined
Dec 12, 2014
Messages
7
Location
New Zealand
Tried it all multiple times. Will do a few more time incase anyways.
 

My Computer

System One

  • OS
    Windows 8.1
    Name
    Dallas Harvey
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS X550L
    CPU
    i7 core 4500-U, 1.8Ghz
    Memory
    8GB DDR3
    Graphics Card(s)
    Intel HD 4600 Integrated, Nvidia GeForce 840m
    Sound Card
    Realtek Sonicmaster HD
    Screen Resolution
    1920 x 1080
    Hard Drives
    HDD 1TB
    DVD Sup.MTI
    Occupation
    Computer Put-Together
    Cooling
    IceCool Palm Rest
    Mouse
    R.A.T 9 Wireless
    Internet Speed
    90-100MB/s (With the worst ISP help line, Spark)
    Browser
    Mozilla Firefox
    Antivirus
    Avast Free Antivirus
    Other Info
    $1500 Gaming Laptop.
    Country Flag
    New Zealand

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