I've been getting partial freezes on my HP laptop after upgrading to windows 8.1
What I mean by a partial freeze is when the app or program becomes unresponsive, but the mouse moves, alt+Tab works and the start button works too. However, I cannot make selections (i.e. Inside apps or the desktop) or open new programs.
Initially the freeze would stop after a minute or two, but these 2 days the freeze had directly caused the computer to shut down.
My laptop specs are as follows: 2.4 GHz processor (AMD A4-4300M) and 6 GB RAM. I only got it last year, came pre-installed with Windows 8.
I had no problems with Windows 8, I was not running any program that required a lot of memory. All the microsoft updates have been installed, drivers updated and registry cleaned. No conflicting anti-virus programs.
Please tell me what I should do, thanks in advance!
What I mean by a partial freeze is when the app or program becomes unresponsive, but the mouse moves, alt+Tab works and the start button works too. However, I cannot make selections (i.e. Inside apps or the desktop) or open new programs.
Initially the freeze would stop after a minute or two, but these 2 days the freeze had directly caused the computer to shut down.
My laptop specs are as follows: 2.4 GHz processor (AMD A4-4300M) and 6 GB RAM. I only got it last year, came pre-installed with Windows 8.
I had no problems with Windows 8, I was not running any program that required a lot of memory. All the microsoft updates have been installed, drivers updated and registry cleaned. No conflicting anti-virus programs.
Please tell me what I should do, thanks in advance!
My Computer
System One
-
- OS
- Windows 8.1