Hi, I have a hp pro book 4520s that I updated from windows 8 to 8.1 from the Windows store, after updating it and installing all the drivers, I started having problems where the laptop freezes after I input my password or pin, the cursor doesn't move and the keyboard is non responsive. I usually have to power down using the power button by holding it down.
I have tried system restore but it tells me that system restore has failed because an anti virus is preventing it.
Does anyone know of a way how I can fix this issue.
I have tried system restore but it tells me that system restore has failed because an anti virus is preventing it.
Does anyone know of a way how I can fix this issue.
My Computer
System One
-
- OS
- windows 8.1