Hello, I am trying to upgrade from Windows 8.1 (64 bit) to Windows 10 (64 bit) however when I do the installation it seems to always turn my screen black after it's finished installing the updates and drivers, it just hangs there, I've waited up to 30 minutes and still.. nothing, so I force shut it down and boot it back up, when I boot it back up it goes to my BIOS then a black screen then turns off, this repeats about 3-4 times and then when it can't finish the installation, then it automatically reverts me back to my previous Windows (8.1) - does ANYBODY know what I can do to actually finish installation, a lot of people have had no problems and it seems like i'm the only one - bare in mind, I want to keep my files and folders so I don't really want to do a clean install, any suggestions will be appreciated
I used this to get my install: https://www.microsoft.com/en-us/software-download/windows10
I used this to get my install: https://www.microsoft.com/en-us/software-download/windows10
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- PC/Desktop
- CPU
- Intel Core 5
- Memory
- 16GB
- Internet Speed
- 120Mbit/s Down
- Browser
- Chrome // Mozilla