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Win 8.1 multiple BSOD hal.dll, ntoskrnl.exe


Posts
1
#1
I've got a new Laptop with Windows 8, after upgrading to Win 8.1 and installing Fujitsu Drivers and some Software many BSOD occur, saying
PAGE_FAULT_IN_NONPAGED_AREA ntoskrnl.exe
or
PAGE_FAULT_IN_NONPAGED_AREA hal.dll.

Attached is the SF file,
Thanks for your help

trailracer
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Fujitsu LifeBook U772
    CPU
    intel Core i7
    Memory
    8GB
    Graphics Card(s)
    Intel HD Graphics 4000
    Hard Drives
    Samsung MZ7TD256HAFV-00000
Posts
1,883
#2
Drivers that must be updated or removed:

Code:
1: kd> lmvm fcrimg4
start             end                 module name
fffff800`019b5000 fffff800`019c4000   fcrimg4    (deferred)             
    Image path: fcrimg4.sys
    Image name: fcrimg4.sys
    Timestamp:        Fri Nov 13 08:02:43 2009 (4AFD58F3)
    CheckSum:         00015429
    ImageSize:        0000F000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update or uninstall SecureDrive software.

Code:
1: kd> lmvm FUJ02B1
start             end                 module name
fffff800`02aff000 fffff800`02b00e80   FUJ02B1    (deferred)             
    Image path: FUJ02B1.sys
    Image name: FUJ02B1.sys
    Timestamp:        Wed Nov 01 05:50:43 2006 (45486DF3)
    CheckSum:         000118FB
    ImageSize:        00001E80
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update the Fujitsu FUJ02B1 Device Driver, or uninstall it completely from the machine.

Code:
2: kd> lmvm rtcrfilt64
start             end                 module name
fffff800`013f0000 fffff800`013f9000   rtcrfilt64   (deferred)             
    Image path: \SystemRoot\System32\drivers\rtcrfilt64.sys
    Image name: rtcrfilt64.sys
    Timestamp:        Thu Dec 01 04:43:09 2011 (4ED74C2D)
    CheckSum:         0001014D
    ImageSize:        00009000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Driver Reference Table - rtcrfilt64.sys

You should also update the Realtek HD Audio codec driver to newest (pay attention to installer's instructions):

Code:
2: kd> lmvm RTKVHD64
start             end                 module name
fffff800`02a72000 fffff800`02e5e500   RTKVHD64   (deferred)             
    Image path: \SystemRoot\system32\drivers\RTKVHD64.sys
    Image name: RTKVHD64.sys
    Timestamp:        Mon Aug 27 01:57:17 2012 (503B0C3D)
    CheckSum:         003FD45C
    ImageSize:        003EC500
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus