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Solved Very slow sign off/ switch user since upgrade to 8.1


chellayh

New Member
Oklahoma

Posts
4
#1
I upgraded to Window 8.1 a couple of days ago. Since then, it takes about 5 minutes to sign out or "fast switch" to another user. If I shut down or restart, there is no delay. I have tried disabling startup items, but not sure what else to try. Not sure what other info anyone would need, so just let me know if you need more!

Cheryl
 

My Computer

System One

  • OS
    Win 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite P50 customized
    Memory
    8 GB
    Graphics Card(s)
    Nvidia GT 740M
    Browser
    usu. Chrome

XweAponX

New Member
VIP Member
Pro User
#2
It was faster in 8? What OS did you upgrade from?

Right Click down by the right side of the taskbar, choose "task Manager" from the popup. Also, find your Run Command (hit Windows Key + X) and choose "Run" and type "MSCONFIG" in there.

In Task Manager, go to the Startup area, and see what programs are starting up. Chances are there are a few you can disable, dont delete them until you make sure they are not needed for something.

IN the MSCONFIG window, go to Services, and check the box that says "Hide all Microsoft Services" - Look through those and see if there is anything that also does not need to be running.

If you have iTunes, there will be several things in both areas, if you use it, you can't disable those. Same thing for Office, if you have Onenote installed, there will be a service and a startup program for that, you really don't need it.

Especially if you have Office 2013, there are several things like "Skydrive Pro" and "Lync" which cannot be used unless you have a subscription to Office 365, so those are safe to delete.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.

chellayh

New Member
Oklahoma

Posts
4
#3
Solved it! I knew I hated Norton!!!!!

This is a new computer. I knew I was going to upgrade to 8.1 when it came out, so I only set up one user in Win 8 to get familiar with it. So I don't know if it worked before or not.

Thanks for the MSCONFIG hint. I have used it in the past, but always forget what it's called & how to access it. Anyway, I figured it out - Norton was the problem. In case others are interested, here's what I did:

1) Using Task Manager Startup tab, I disabled everything. No difference.

2) Using MSCONFIG, I hid all microsoft services & disabled everything. Of course, Norton doesn't allow itself to be stopped. No difference.

3) Using MSCONFIG, I booted into safe mode. Norton stops this way. Fast user switching worked.

4) Normal Boot. Used Norton Removal Tool to uninstall Norton. Fast User Switching now works.

Didn't want Norton anyway; just figured I'd use it while I had the free trial. Back to using Avast!
 

My Computer

System One

  • OS
    Win 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite P50 customized
    Memory
    8 GB
    Graphics Card(s)
    Nvidia GT 740M
    Browser
    usu. Chrome

XweAponX

New Member
VIP Member
Pro User
#4
Norton uses an unimaginable amount of system resources for the little protection it gives you, its not worth the cost on money or in system memory.

The AV program I have found with the lowest footprint is ESET, versions 5 through 7 are all good, and it's been pretty effective, usually stopping any new threat from affecting me.

Avast is good, if you buy a subscription - What I like about Avast,m is that it is a whole Suite, but you don't have to buy the whole thing. If you end up buying it, don't buy the Firewall, the Windows Firewall is good enough.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.

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