USB port problems with Windows 8.1; device malfunctioning.

[GoldenMagikhrp]

Okay, so I got an error message a while ago stating that "Power Surge On Hub Port: A USB device has exceeded the power limits of its hub port", I ignored this message for a while until my USB, wireless mouse receiver stopped working completely (BTW at this point I had a WiFi adapter, Bluetooth receiver,wireless mouse receiver, wired keyboard, webcam and I had my phone and tablet both charging off of the PC), I then unplugged my phone and tablet from the computer (assuming that they were taking too much power) but this did not work, I restarted my computer with only a keyboard and mouse plugged in. After the restart neither of the device were working so I unplugged the mouse and tried it in a different computer, it didn't work here either but it gave the "USB device has malfunctioned and Windows does not recognize it" error message. After that problem, all of my USB device have slowly started to stop working in both of my computers and I can't figure out what the problem is. So far, as of this post my WiFi adapter has stopped working along with my wireless mouse, wired mouse, wired keyboard bluetooth adapter and webcam.

 

[GoldenMagikhrp]

Oh, and by the way, I have already tried to uninstall, re-install and update all the drivers and stuff.

 

[softwaremaniac]

Try attaching something else to the usb ports.

 

[GoldenMagikhrp]

Try attaching something else to the usb ports.

Okay, I tried that, anything else that I plug in to the PC works fine. Anything that doesn't already work will not work in any computer which is concerning.

Thanks for the reply by the way, really appreciate it.

 

[softwaremaniac]

Is it possible that the HW malfunctoned?

 

[GoldenMagikhrp]

Is it possible that the HW malfunctoned?

Yes and it seems that is the case here, but I don't understand why this is happening. Everything was working fine for a VERY long time. Could the power surge on my USB ports have caused my devices to malfunction? Is there a way to fix this?

 

[softwaremaniac]

Yes. You could try this:
Method 1:

Run the fixit from the following link.

Hardware devices are not working or are not detected in Windows
</title> <link href="//az623152.vo.msecnd.net/cdnresources/1.51/content/smccss.css" rel="stylesheet" /> <link href="//az623152.vo.msecnd.net/cdnresources/1.51/common/css/default/fixit.css" rel="stylesheet" /> <link href="//az623152.vo.msecnd.net/cdnr

Method 2:

Re-install the USB Controllers.

a) Click Start and type devmgmt.msc, and then press Enter.
b) Expand the Universal Serial Bus Controllers section.
c) Uninstall each of the devices under the USB Controller section by right-clicking on each one, and then clicking Uninstall.
d) Close the Device Manager and restart your computer.

Windows will automatically re-install the USB controllers in your computer, without you having to do anything further. Your computer should now run USB devices properly.
But I'm not optimistic about this, especially since no computer recognizes them.

 

[GoldenMagikhrp]

Yes. You could try this:
Method 1:

Run the fixit from the following link.

Hardware devices are not working or are not detected in Windows
</title> <link href="//az623152.vo.msecnd.net/cdnresources/1.51/content/smccss.css" rel="stylesheet" /> <link href="//az623152.vo.msecnd.net/cdnresources/1.51/common/css/default/fixit.css" rel="stylesheet" /> <link href="//az623152.vo.msecnd.net/cdnr

Method 2:

Re-install the USB Controllers.

a) Click Start and type devmgmt.msc, and then press Enter.
b) Expand the Universal Serial Bus Controllers section.
c) Uninstall each of the devices under the USB Controller section by right-clicking on each one, and then clicking Uninstall.
d) Close the Device Manager and restart your computer.

Windows will automatically re-install the USB controllers in your computer, without you having to do anything further. Your computer should now run USB devices properly.
But I'm not optimistic about this, especially since no computer recognizes them.

Okay, I just tried both of these and the wireless mouse seems to be unaffected but I did notice something with the WiFi adapter. The adapter is now recognised by Windows but just can't find any networks. This happens on both of my computers.

 

[softwaremaniac]

Install drivers from the manufacturer's website.

 

[GoldenMagikhrp]

Install drivers from the manufacturer's website.

I tried that as well but I encountered some problems...
If you can't view the file attached to this reply, try the Google Drive link:
https://drive.google.com/file/d/0B-_Zjq5GrHkDa2hSZDQ1dGNMYWc/view?usp=sharing

 

[softwaremaniac]

Plug your Wireless USB into the computer.

 

[GoldenMagikhrp]

Plug your Wireless USB into the computer.

It was plugged in

 

[softwaremaniac]

Yes, but plug it out before installation and then plug it back in when the setup asks you to.

 

[GoldenMagikhrp]

Yes, but plug it out before installation and then plug it back in when the setup asks you to.

Oh, okay. I tried that also and it still didn't work.

 

[softwaremaniac]

SFC /SCANNOW Command - System File Checker - Windows 7 Help Forums

 

[GoldenMagikhrp]

SFC /SCANNOW Command - System File Checker - Windows 7 Help Forums

Okay, just tried that......got this message.

 

[softwaremaniac]

Do it a few times. Also scan with this: http://www.eightforums.com/tutorials/26512-dism-fixing-component-store-corruption-windows-8-a.html

 

[GoldenMagikhrp]

Do it a few times. Also scan with this: http://www.eightforums.com/tutorials/26512-dism-fixing-component-store-corruption-windows-8-a.html

I tried the 'scf /scannow' command 5 times and it returned the same result again. I tried the other scans, they didn't seem to fix the problem either.

 

[softwaremaniac]

Upload a CBS log file. I recommend you to start a new topic on Windows Updates and Activation as they might be able to provide you with more expert help.

 

[GoldenMagikhrp]

Upload a CBS log file. I recommend you to start a new topic on Windows Updates and Activation as they might be able to provide you with more expert help.

https://drive.google.com/file/d/0B-_Zjq5GrHkDYUhWQU1WMlhDYnc/view?usp=sharing, here is the Google Drive link for the CBS log file.