Hello 8-Community:
Yesterday i've purchased my new laptop of HP-ENVY M6... The laptop is really very good and working fine..
I attached the wireless bluetooth mouse to it and plugged in the bluetooth of Wireless mouse. But Windows 8.1 is not detecting the bluetooth and showing Yellow symbol on USB Input Device.
The same mouse is working perfect on another laptop of ACCER having windows 8.1 and also on another lapotop of HP having windows 7...
Mouse is working perfect and fine. It is of some local company may be china.. But i don't konw why this New lapotop is not detecting it on any of its USB slot...
For Further assistance i am providing the Hardware ID's as well.. Please provide me with the appropriate driver for it so that i can use it ..
Hardware id's :
USB\VID_1D57&PID_0016&REV_1110
USB\VID_1D57&PID_0016
Thank you so much..
Yesterday i've purchased my new laptop of HP-ENVY M6... The laptop is really very good and working fine..
I attached the wireless bluetooth mouse to it and plugged in the bluetooth of Wireless mouse. But Windows 8.1 is not detecting the bluetooth and showing Yellow symbol on USB Input Device.
The same mouse is working perfect on another laptop of ACCER having windows 8.1 and also on another lapotop of HP having windows 7...
Mouse is working perfect and fine. It is of some local company may be china.. But i don't konw why this New lapotop is not detecting it on any of its USB slot...
For Further assistance i am providing the Hardware ID's as well.. Please provide me with the appropriate driver for it so that i can use it ..
Hardware id's :
USB\VID_1D57&PID_0016&REV_1110
USB\VID_1D57&PID_0016
Thank you so much..
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- Laptop
- System Manufacturer/Model
- HP
- CPU
- Core i5 4th Generation 1.6Ghz
- Motherboard
- Intel
- Memory
- 8GB
- Graphics Card(s)
- 1GB Shared
- Sound Card
- Beats Audio
- Monitor(s) Displays
- FULL HD Touch Screeen
- Screen Resolution
- 1920X1080
- Hard Drives
- 720GB
- Case
- Steel Body
- Keyboard
- Backlit
- Mouse
- Synaptic Mouse Pad
- Browser
- Google Chrom
- Antivirus
- Norton Internet Security