HI,
I have a really weird and frustrating crash problem I cannot resolve at all with a SH ivy CPU I've just bought'
I've purchased a SH core - i7 3770S from ebay to upgrade my dell OptiPlex (Dell's compatibility lists this as the max CPU for my system), however after installing it I get instant crashes either straight away during boot or after 5 minutes of entering the desktop but sometimes I can use the PC for longer and even run a CPU benchmark then all of a sudden it will crash when not doing anything intensive at all, running win 8.1 x64.
The error is always the same - WHEA_uncorrectable_Error 0x0124 and crashes come from hal.dll+37213 and ntoskrnl.exe+1c5f2d
My friend has the same desktop/OS and we tried it in his and exactly the same happened with his pc :/
We both tried Dell's bios diagnostic utility and it passes the CPU on normal and extensive tests but running the memory tests it causes the PC to freeze or reboot.
I have used memtest - no errors
Tried prime to test cpu and it ran for half hour then I manually stopped it
No overheating, ran max at 70 degrees.
Do I have a failing/damaged CPU and is it it's memory controller due to issues being found when trying memory tests?
Any help/suggestions appreciated!,
Thanks.
I have a really weird and frustrating crash problem I cannot resolve at all with a SH ivy CPU I've just bought'
I've purchased a SH core - i7 3770S from ebay to upgrade my dell OptiPlex (Dell's compatibility lists this as the max CPU for my system), however after installing it I get instant crashes either straight away during boot or after 5 minutes of entering the desktop but sometimes I can use the PC for longer and even run a CPU benchmark then all of a sudden it will crash when not doing anything intensive at all, running win 8.1 x64.
The error is always the same - WHEA_uncorrectable_Error 0x0124 and crashes come from hal.dll+37213 and ntoskrnl.exe+1c5f2d
My friend has the same desktop/OS and we tried it in his and exactly the same happened with his pc :/
We both tried Dell's bios diagnostic utility and it passes the CPU on normal and extensive tests but running the memory tests it causes the PC to freeze or reboot.
I have used memtest - no errors
Tried prime to test cpu and it ran for half hour then I manually stopped it
No overheating, ran max at 70 degrees.
Do I have a failing/damaged CPU and is it it's memory controller due to issues being found when trying memory tests?
Any help/suggestions appreciated!,
Thanks.
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- PC/Desktop
- System Manufacturer/Model
- Dell Optiplex 7010
- CPU
- i7