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Unknown Driver caused a system crash - igdkmd64.sys


Poetical

New Member
Posts
1
#1
(Solved) Unknown Driver system crash - igdkmd64.sys

Unknown Driver caused a system crash - igdkmd64.sys

Frequent occurrences

Brand new Dell laptop - barley setup let alone used.

Graphics drivers & windows 8.1 service packs updated.

Appears to be graphics related and occurs when using apps that would require the higher performance settings only. Crashes appear to be seeming random and often occur when i'm not even in front of the computer can occur immediately starting an app or an hour later.

Dell support seem unable to assist much or troubleshoot further.

Any insight would be appreciated

-------


Issue resolved thanks to the linked Intel Drivers - thanks and apologies for the delayed response - Holiday Season.
 
Last edited:

My Computer

System One

  • OS
    Windows 81

Wullail

Active Member
Pro User
Posts
467
#2
If it's brand new and you can bear to be without it for a while...RMA and ask for a new one..
 

My Computer

System One

  • OS
    Windows 8 Pro
    Computer type
    PC/Desktop
    Memory
    6 GB
    Screen Resolution
    1280 x 1024
    Hard Drives
    12 TB in 6 disks
    PSU
    TX650
    Keyboard
    G15
    Mouse
    Intellimouse 3.0
    Internet Speed
    100 Mbits
    Browser
    Chrome
    Antivirus
    Trend Micro
#3

My Computer

System One

  • OS
    Windows 7

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