I have a new Windows 8.1 PC and an even newer WD My Book Essential External Hard Drive. I often find it difficult to eject the latter from my computer. Just now, for example, I tried to eject it and received the message “This device is currently in use. Close any programs or windows that might be using the device and then try again.” The trouble is, there don't seem to be any programs active, and indeed task manager showed “There are no running apps.” After some online research I downloaded Microsoft's Process Explorer and searched for the external drive but this showed simply “0 matching items.” Can anyone suggest what the problem could be, please?
My Computer
System One
-
- OS
- windows 8.1
- Computer type
- Laptop
- System Manufacturer/Model
- Acer