Hi
When I turn on my laptop, I get the following message right away:
"Your PC needs to be repaired. The boot configuration data file doesn't contain valid information for an operating system.
File: \BCD
Error code: 0xc0000098
You'll need to use the recovery tools on your installation media. If you don't have any installation media, contact your system administrator or PC manufacturer."
The only thing that I think could have caused this was the game(released in 2010, and Japanese) that I tried to install the previous day; the installation got stuck part way through, so I gave up. I also installed a Japanese language pack afterwards, but wasn't bothered to try installing the game again. Anyway the laptop was fine for the rest of the day, but when I turned it on the next morning, I got the above message.
Windows 8 was pre installed on my laptop, so I didn't have the installation disc/recovery tools. Pressing escape on this screen gives me a few options, but I don't think any of them will enable me to boot up. There was the option to run a diagnostics tool, which I ran, and it found no problems with any of the hardware at least.
I tried calling the manufacturer(DELL) and they said the problem was most likely caused by the game being incompatible with windows 8. Then they said that I could probably get it fixed if I pay a crap load of money for some software warranty plan(which I would rather not do).
Does anyone have any advice for this? Has anyone else had this problem with windows 8 and games? I still find it rather shocking that something small like this could harm the computer to the extent that it stops booting up(if the game was the cause of all this).
There are some really important files that I hadn't yet backed up, and I would at least like to rescue them...
When I turn on my laptop, I get the following message right away:
"Your PC needs to be repaired. The boot configuration data file doesn't contain valid information for an operating system.
File: \BCD
Error code: 0xc0000098
You'll need to use the recovery tools on your installation media. If you don't have any installation media, contact your system administrator or PC manufacturer."
The only thing that I think could have caused this was the game(released in 2010, and Japanese) that I tried to install the previous day; the installation got stuck part way through, so I gave up. I also installed a Japanese language pack afterwards, but wasn't bothered to try installing the game again. Anyway the laptop was fine for the rest of the day, but when I turned it on the next morning, I got the above message.
Windows 8 was pre installed on my laptop, so I didn't have the installation disc/recovery tools. Pressing escape on this screen gives me a few options, but I don't think any of them will enable me to boot up. There was the option to run a diagnostics tool, which I ran, and it found no problems with any of the hardware at least.
I tried calling the manufacturer(DELL) and they said the problem was most likely caused by the game being incompatible with windows 8. Then they said that I could probably get it fixed if I pay a crap load of money for some software warranty plan(which I would rather not do).
Does anyone have any advice for this? Has anyone else had this problem with windows 8 and games? I still find it rather shocking that something small like this could harm the computer to the extent that it stops booting up(if the game was the cause of all this).
There are some really important files that I hadn't yet backed up, and I would at least like to rescue them...
My Computer
System One
-
- OS
- Windows 8