RE: Windows 8.
Something strange happened. I put my computer in sleep mode, as I have done many times. But this time, after I brought it back on, my Start Screen was missing all the tiles. AND, I can't put them back. When I click the "All Apps" button at the bottom, my screen just goes blank.
My desktop works, so I haven't lost anything. Just have a totally disfunctional Start Screen.
Symptoms:
1) After boot, I'm at the Start Screen.
2) The screen isn't blank. It's got the background and the START in the corner. It's just blank of tiles. There are no tiles on my Start screen.
3) If I go to bottom and right click, I see "All Apps" and if I click that, the screen then goes blank, and the background changes. The screen is totally blank and nothing works except the side menus. There are no tiles listed and no text on the screen.
I've googled this problem and see this is a known issue, except with slightly different symptoms. But I can't get it resolved. All suggestions require going to Microsoft's Site, for this problem. They say that you have to use the hotfix. I contacted Microsoft, from that site and they sent me an email with a link that just takes me back to the site.
I've run SCF and it found no problems.
I have gone through a complete update, using Windows update and it didn't fix the problem. Need a solution to this.
Where on earth is this hotfix (a link to the actual hotfix; not some website that goes round and round).
I don't have the revovery discs so I can't use that.
If there's really a fix, where the heck is it? Anyone know of the fix that will fix this problem. Not something you've read about but actually tried. If you have not had this problem, you probably can't help, because I can google and read too.
Something strange happened. I put my computer in sleep mode, as I have done many times. But this time, after I brought it back on, my Start Screen was missing all the tiles. AND, I can't put them back. When I click the "All Apps" button at the bottom, my screen just goes blank.
My desktop works, so I haven't lost anything. Just have a totally disfunctional Start Screen.
Symptoms:
1) After boot, I'm at the Start Screen.
2) The screen isn't blank. It's got the background and the START in the corner. It's just blank of tiles. There are no tiles on my Start screen.
3) If I go to bottom and right click, I see "All Apps" and if I click that, the screen then goes blank, and the background changes. The screen is totally blank and nothing works except the side menus. There are no tiles listed and no text on the screen.
I've googled this problem and see this is a known issue, except with slightly different symptoms. But I can't get it resolved. All suggestions require going to Microsoft's Site, for this problem. They say that you have to use the hotfix. I contacted Microsoft, from that site and they sent me an email with a link that just takes me back to the site.
I've run SCF and it found no problems.
I have gone through a complete update, using Windows update and it didn't fix the problem. Need a solution to this.
Where on earth is this hotfix (a link to the actual hotfix; not some website that goes round and round).
I don't have the revovery discs so I can't use that.
If there's really a fix, where the heck is it? Anyone know of the fix that will fix this problem. Not something you've read about but actually tried. If you have not had this problem, you probably can't help, because I can google and read too.
Last edited:
My Computer
System One
-
- OS
- Win 8