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Sound Worked in Consumer Preview but not Release Preview


carstorm

Member
Member
Hrrisonburg

Posts
22
#1
My sound used to work in the consumer preview fine but since I upgraded to the Release Preview I need the volume max and headphones in to hear anything. Any help appreciated. If more info is needed just ask.
 

My Computer

System One

  • OS
    Windows 8 Pro x64
    Graphics Card(s)
    AMD Radeon
    Hard Drives
    680 GB Internal
    1TB External
    Internet Speed
    56MBPS

brummyfan

Well-Known Member
VIP Member
Guru
Birmingham

Posts
1,487
#2
Check in your Device Manager whether you have this driver,
Capture1.JPG
 

My Computer

System One

  • OS
    Win 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire E1-571
    CPU
    i5-3230m
    Motherboard
    Acer Type-2
    Memory
    8GB DDR3 1333MHz
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    High Definiton Audio Device
    Monitor(s) Displays
    Generic
    Screen Resolution
    1366x768
    Hard Drives
    Samsung 850 Pro 256GB
    PSU
    Generic
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    ELANTECH Touchpad
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    12.68Mbps
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brummyfan

Well-Known Member
VIP Member
Guru
Birmingham

Posts
1,487
#4

My Computer

System One

  • OS
    Win 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire E1-571
    CPU
    i5-3230m
    Motherboard
    Acer Type-2
    Memory
    8GB DDR3 1333MHz
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    High Definiton Audio Device
    Monitor(s) Displays
    Generic
    Screen Resolution
    1366x768
    Hard Drives
    Samsung 850 Pro 256GB
    PSU
    Generic
    Keyboard
    QWERTY
    Mouse
    ELANTECH Touchpad
    Internet Speed
    12.68Mbps
    Browser
    IE11
    Antivirus
    Windows Defender

carstorm

Member
Member
Hrrisonburg

Posts
22
#5
I did that and the cmd prompt said:
Windows Resource protection did not find any integrity violations.
 

My Computer

System One

  • OS
    Windows 8 Pro x64
    Graphics Card(s)
    AMD Radeon
    Hard Drives
    680 GB Internal
    1TB External
    Internet Speed
    56MBPS

brummyfan

Well-Known Member
VIP Member
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Birmingham

Posts
1,487
#6
Then look for the drivers from manufacturers and if that doesn't work, a clean install might solve the problem.
 

My Computer

System One

  • OS
    Win 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire E1-571
    CPU
    i5-3230m
    Motherboard
    Acer Type-2
    Memory
    8GB DDR3 1333MHz
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    High Definiton Audio Device
    Monitor(s) Displays
    Generic
    Screen Resolution
    1366x768
    Hard Drives
    Samsung 850 Pro 256GB
    PSU
    Generic
    Keyboard
    QWERTY
    Mouse
    ELANTECH Touchpad
    Internet Speed
    12.68Mbps
    Browser
    IE11
    Antivirus
    Windows Defender

brummyfan

Well-Known Member
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Guru
Birmingham

Posts
1,487
#8

My Computer

System One

  • OS
    Win 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire E1-571
    CPU
    i5-3230m
    Motherboard
    Acer Type-2
    Memory
    8GB DDR3 1333MHz
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    High Definiton Audio Device
    Monitor(s) Displays
    Generic
    Screen Resolution
    1366x768
    Hard Drives
    Samsung 850 Pro 256GB
    PSU
    Generic
    Keyboard
    QWERTY
    Mouse
    ELANTECH Touchpad
    Internet Speed
    12.68Mbps
    Browser
    IE11
    Antivirus
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carstorm

Member
Member
Hrrisonburg

Posts
22
#9
That said ever one was Microsoft but I know their not. After look around I found "SRS Premium Sound" engraved my my pc. I do a search and found out its by relteck like many other parts of my system. However I can't find the windows 8 driver for it now. I'll keep searching but if anyone comes across a download please post it. TY
 

My Computer

System One

  • OS
    Windows 8 Pro x64
    Graphics Card(s)
    AMD Radeon
    Hard Drives
    680 GB Internal
    1TB External
    Internet Speed
    56MBPS

brummyfan

Well-Known Member
VIP Member
Guru
Birmingham

Posts
1,487
#10
Try the driver for window 7 from here and let us know whether it helps.
Realtek Definition Audio Codecs
 

My Computer

System One

  • OS
    Win 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire E1-571
    CPU
    i5-3230m
    Motherboard
    Acer Type-2
    Memory
    8GB DDR3 1333MHz
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    High Definiton Audio Device
    Monitor(s) Displays
    Generic
    Screen Resolution
    1366x768
    Hard Drives
    Samsung 850 Pro 256GB
    PSU
    Generic
    Keyboard
    QWERTY
    Mouse
    ELANTECH Touchpad
    Internet Speed
    12.68Mbps
    Browser
    IE11
    Antivirus
    Windows Defender

Pancool

Member
Member
England

Posts
44
#13
I didn't notice that bit when I looked through it but I can't see why it wouldn't if it worked in consumer preview unless you had the of the website for it for windows 7 installed.
In fact I have noticed alot better compatibility with the stuff I use on release preview than on consumer preview.
 

My Computer

System One

  • OS
    Windows 8 release preview

carstorm

Member
Member
Hrrisonburg

Posts
22
#14
On the consumer preview I didn't have to change anything it worked fine from the start. Now it only works when I have headphones in.
 

My Computer

System One

  • OS
    Windows 8 Pro x64
    Graphics Card(s)
    AMD Radeon
    Hard Drives
    680 GB Internal
    1TB External
    Internet Speed
    56MBPS

brummyfan

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VIP Member
Guru
Birmingham

Posts
1,487
#15
Hi carstorm, did you do a upgrade install or a clean install?
 

My Computer

System One

  • OS
    Win 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire E1-571
    CPU
    i5-3230m
    Motherboard
    Acer Type-2
    Memory
    8GB DDR3 1333MHz
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    High Definiton Audio Device
    Monitor(s) Displays
    Generic
    Screen Resolution
    1366x768
    Hard Drives
    Samsung 850 Pro 256GB
    PSU
    Generic
    Keyboard
    QWERTY
    Mouse
    ELANTECH Touchpad
    Internet Speed
    12.68Mbps
    Browser
    IE11
    Antivirus
    Windows Defender

carstorm

Member
Member
Hrrisonburg

Posts
22
#16
Clean Install. There is no way to upgrade from the consumer preview to the release Preview.
 

My Computer

System One

  • OS
    Windows 8 Pro x64
    Graphics Card(s)
    AMD Radeon
    Hard Drives
    680 GB Internal
    1TB External
    Internet Speed
    56MBPS

brummyfan

Well-Known Member
VIP Member
Guru
Birmingham

Posts
1,487
#17

My Computer

System One

  • OS
    Win 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire E1-571
    CPU
    i5-3230m
    Motherboard
    Acer Type-2
    Memory
    8GB DDR3 1333MHz
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    High Definiton Audio Device
    Monitor(s) Displays
    Generic
    Screen Resolution
    1366x768
    Hard Drives
    Samsung 850 Pro 256GB
    PSU
    Generic
    Keyboard
    QWERTY
    Mouse
    ELANTECH Touchpad
    Internet Speed
    12.68Mbps
    Browser
    IE11
    Antivirus
    Windows Defender

carstorm

Member
Member
Hrrisonburg

Posts
22
#18

My Computer

System One

  • OS
    Windows 8 Pro x64
    Graphics Card(s)
    AMD Radeon
    Hard Drives
    680 GB Internal
    1TB External
    Internet Speed
    56MBPS

brummyfan

Well-Known Member
VIP Member
Guru
Birmingham

Posts
1,487
#19

My Computer

System One

  • OS
    Win 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire E1-571
    CPU
    i5-3230m
    Motherboard
    Acer Type-2
    Memory
    8GB DDR3 1333MHz
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    High Definiton Audio Device
    Monitor(s) Displays
    Generic
    Screen Resolution
    1366x768
    Hard Drives
    Samsung 850 Pro 256GB
    PSU
    Generic
    Keyboard
    QWERTY
    Mouse
    ELANTECH Touchpad
    Internet Speed
    12.68Mbps
    Browser
    IE11
    Antivirus
    Windows Defender

carstorm

Member
Member
Hrrisonburg

Posts
22
#20

My Computer

System One

  • OS
    Windows 8 Pro x64
    Graphics Card(s)
    AMD Radeon
    Hard Drives
    680 GB Internal
    1TB External
    Internet Speed
    56MBPS

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