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Sound playing through both laptop speakers and headphones


Posts
7
#1
I bought the plantronics .Audio 335 studio headphones, but when I plugged them in, it screwed up my sound. My compute'rs sound is now playing through both the headphones AND the laptop speakers. After unplugging it and trying again a couple times, I gave up and decided to just use my old headphones.

Except for the sound still played through both the headphones and laptop speakers.

Distraught, I restarted my computer. When that didn't work, I restored my system to a point I made yesterday. Still no luck. I've been scrounging google for a few hours now, and nothing is helping. Any ideas? I REFUSE to refresh my system and reinstall all of my programs again.

This is urgent. I'm a freelance musician and require headphones for my work.
 

My Computer

System One

  • OS
    Windows 8

popeye

New Member
VIP Member
Guru
United States

Posts
3,090
#2
Have you tried with and without the microphone adapter? In your sound device manager see if there is a setting you can change when the headphones are plugged in.

Something in settings like this:

Capture.JPG
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

popeye

New Member
VIP Member
Guru
United States

Posts
3,090
#4
Have you tried with and without the microphone adapter? In your sound device manager see if there is a setting you can change when the headphones are plugged in.
Yeah, I've tried that.

Like I said, it still plays through both sources when I use my other headphones.
Sorry, I missed the part about it happening with different headphones. It could be a jack problem. Have you tried spraying it with a can of compressed air? Is it a desktop? The jacks on those are much easier to replace than on a laptop.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
Posts
7
#5
Sorry, I missed the part about it happening with different headphones. It could be a jack problem. Have you tried spraying it with a can of compressed air? Is it a desktop? The jacks on those are much easier to replace than on a laptop.
It's an hp pavillion sleekbook 15 (laptop). I tried compressed air, but nothing changed.
 

My Computer

System One

  • OS
    Windows 8

popeye

New Member
VIP Member
Guru
United States

Posts
3,090
#6
Sounding more and more like the jack is bad. About the only other thing you could try is delete the audio devices in Device Manager and reboot, see what happens.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.