Sound and Video stutter.

michielecker

New Member
Messages
3
Hi,

I'm experiencing fairly regular stutters while playing either video or audio files when these are saved on my HDD. I have both a SSD and a HDD. I keep all my video and audio files on my HDD because my SSD obviously has a lot less space on it. It seems these stutters occur because the HDD goes into what seems to be a sleep mode because when these stutters occur, the audio and/or video stop and then play further when the HDD starts up again. I noticed this because I can feel the slight "vibration" when my HDD is running. These stutters are seem to happen when watching videos like series/movies with a long playing time as well as long recordings. Short songs for example usually don't stutter.

General info about my computer:

Processor: Intel core i7 4710HQ CPU @ 2.5Ghz
Ram 16GB
System 64bit Windows 8.1
I have a 125GB SSD and a 1TB HDD

I hope that's enough info. I looked around for similar issues around the web but for most people it was a driver issue and I keep mine updated so I don't think that's the issue here.
 

My Computer

System One

  • OS
    windows 8.1
H

Helmut

Guest
Control Panel > Power Options > Change Plan Settings > Change advanced power settings.

In there you will find Sleep options and indeed many others, like Hard Disk options.
 

My Computer

michielecker

New Member
Messages
3
Doesn't help. It seems it's not actually some sort of "sleep". The stutter is sometimes after less than a minute, sometimes only after a couple of minutes..

EDIT: when for example the audio stutters, it's like the song "pauzes" and then continues. So it seems it stops reading the data from the HDD.
 

My Computer

System One

  • OS
    windows 8.1

michielecker

New Member
Messages
3
Update:

I found a solution, apparently it was the "Link Power management" from the Intel Rapid Storage technology. I disabled this and the problem is gone.

"Link Power Management (LPM) is a power-saving technique that helps the SATA device save power. The SATA link to the device is set to low power during idle time when there is no I/O activity or devices are absent or unused. LPM automatically sets the SATA link back to an active power state once I/O requests are queued to that link when there is work to be done."

So it was as I thought. I guess it allows a queue to become to large before going active again. I'm surprised that they could allow such a mistake in there...
 

My Computer

System One

  • OS
    windows 8.1
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