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Since update, can't open docx; installer starts


Georgey

New Member
Posts
28
#1
Hi,

Since the latest update, KB4477029, I can’t open docx / doc files directly. When I try, Windows Installer starts then fails as MSOCache\All is not accessible, Error 1706.

Nonetheless, I can open these files from Word. I run Office 2016 Pro Plus, 64 bit.

Thanks for any help.
 

My Computer

System One

  • OS
    windows 8.1 64 bit
    Computer type
    Laptop

mrjimphelps

"Phelps Helps"
Posts
148
#2
Have you tried uninstalling that one update?
 

My Computer

System One

  • OS
    Linux Mint 18.2 xfce 64-bit (VMWare host) / Windows 8.1 Pro 32-bit (VMWare guest)
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Dell
    CPU
    Haswell
    Memory
    4 GB
    Monitor(s) Displays
    Acer 23"
    Screen Resolution
    1920 x 1080
    Hard Drives
    Two hard drives, 1TB each: One for Linux, one for my data.
    Keyboard
    IBM Model M
    Browser
    Firefox, Opera
    Antivirus
    Sophos (Linux), Trend Micro (Windows)
    Other Info
    I use Samba to share my data drive with the other computers at my house and with my guest session in VMWare Workstation Player.