Refreshed PC, Can't get IE or FF to play youtube videos

[hearingimpaired]

Hi folks my name is Joe, I'm new here and hope I can get some help. I had to do a PC refresh due to virus attacks on my Win 8 laptop. Whether I try in IE or Firefox I can' get YouTube videos to play. I've installed the most recent Adobe Flash player and plugins as well as JavaScript.

When I try in IE I get an error right on the video screen stating there is an error and to click for more info. When checking the info, I've done everything it recommends.

When I try in Firefox it will play a commercial ad but when it's finished just sits idle instead of continuing with the video.

Any help or recommendations will be greatly appreciated.

 

[brummyfan]

Hi hearingimpaired,
Welcome to the forums, I just had similar problem with my 8.1, I resolved by using sfc /scannow , it didn't find any problem, nevertheless it repaired my youtube.
http://www.eightforums.com/tutorials/3047-sfc-scannow-command-run-windows-8-a.html

 

[hearingimpaired]

Hi hearingimpaired,
Welcome to the forums, I just had similar problem with my 8.1, I resolved by using sfc /scannow , it didn't find any problem, nevertheless it repaired my youtube.
http://www.eightforums.com/tutorials/3047-sfc-scannow-command-run-windows-8-a.html

Thank you brummyfan. I'm not that savvy but the instructions seem detailed enough to get me through it. I'll give it a shot in the morning when things settle down and post my results.

 

[jimbo45]

Hi there

If the scannow solution doesn't work here's a couple more suggestions.

On Windows 8 simply press F12 when you are at the YOU TUBE link - you'll see a console with a load of techno geek stuff -- just from the tools menu go to the drop down and select compatibility mode -- choose one that works say IE9 or whatever -- unfortunately you might have to do this each time you go to YOU tube -- I'm running W8.1 now with IE11 which works a bit differently - so I can't show screen image.

Another possibility is to enable compatibility mode from IE - enable for ALL sites.

The other idea is to update Silverlight - although AFAIK there's now DRM protected content on Youtube.

Cheers
jimbo

 

[hearingimpaired]

Hi there

If the scannow solution doesn't work here's a couple more suggestions.

On Windows 8 simply press F12 when you are at the YOU TUBE link - you'll see a console with a load of techno geek stuff -- just from the tools menu go to the drop down and select compatibility mode -- choose one that works say IE9 or whatever -- unfortunately you might have to do this each time you go to YOU tube -- I'm running W8.1 now with IE11 which works a bit differently - so I can't show screen image.

Another possibility is to enable compatibility mode from IE - enable for ALL sites.

The other idea is to update Silverlight - although AFAIK there's now DRM protected content on Youtube.

Cheers
jimbo

AWESOME Jimbo! Thanks so much. Nothing has worked thus far but I'm going to give all your recommendations above a shot and see how it goes. Thanks again.

 

[hearingimpaired]

Hey buddy I tried your suggestions but apparently win 8.1 is different for win 8. I just keep getting "airplane mode" off and to toggle when I hit F12. I tried the other function keys too but they just come up with volume, brightness and video control modes. I"m running Firefox not IE so I can't do the compatibility mode suggestion either. Funny thing while in Firefox running, it keeps locking up stating that the plug-in is busy and prompts to stop the script. I uninstalled it and reinstalled it but it still happens. I haven't tried the scannow as I still haven't figured out how to get into the "run" mode. This damned win 8 hides everything. Still checking things out though. Thanks again for your help.

 

[hearingimpaired]

Okay, I ran scannow but it found no integrity problems so I'm back to square one.

 

[jimbo45]

Hi there
Try running CHROME while we look at other possibilities
Cheers
jimbo

 

[hearingimpaired]

Hi there
Try running CHROME while we look at other possibilities
Cheers
jimbo

Okay Jimbo, I uninstalled Firefox. Too many problems with it and refreshed my PC again and am running using IE 10. I loaded Chrome but it's about as user friendly as a thorn bush. However I tried using Chrome to view a youtube vid and it did run but interrupted itself 6 times. So I dumped Chrome too. I'm now running just IE 10 and it just gives me an error on the video screen every time I try to play a video.

Anything you can come up with would be greatly appreciated.

PS: just an FYI, I loaded a fresh copy of the latest releases of Adobe Reader, Adobe Flash Play and JavaScript.