Only 131 Windows Updates installed. Most systems have 160 or more. Please visit Windows Update and get
ALL available updates (it may take several trips to get them all).
OS was installed even before Win8 was RTM - please explain where you got your copy from.
These devices are disabled in Device Manager:
Photosmart Premium C309g-m ROOT\MULTIFUNCTION\0000 This device is disabled.
TAP-Win32 Adapter V9 (Tunngle) #2 ROOT\NET\0001 This device is disabled.
Please enable the printer, update it's drivers, then feel free to disable it again. As for the TAP-Win32 Adapter, if not needed, please uninstall it and physically remove the adapter from the system. If it is needed, then please enable it, update it's drivers, and then feel free to disable it again.
Many, many Live Kernel Events in the WER section of MSINFO32. These are usually Windows' way of saying it doesn't know what caused the system to restart. It can be due to holding the power button down to restart, overheating (and other hardware problems), BSOD's, etc.
Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog))
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
While waiting for a reply, please monitor your temps with this free utility:
HWMonitor CPUID - System & hardware benchmark, monitoring, reporting
Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
Please un-install the program,
then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): New link (15 Aug 2012):
DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link:
Disk-Tools.com
Manual procedure here:
Registry and SPTD problems | DAEMON Pro Help
MSI Afterburner (along with Riva Tuner and EVGA Precision) are known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys). Please un-install them immediately!
If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.
AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Windows systems.
NOTE: these symptoms were from the previous release of OverDrive. The new release uses the same driver name, but is dated from 4 November 2013.
Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program
Then, download (but DO NOT install) a fresh copy of the ATI drivers from
Global Provider of Innovative Graphics, Processors and Media Solutions | AMD (in the upper right corner of the page)
Use this procedure to install the
DRIVER ONLY:
ATI video cards - DRIVER ONLY installation procedure - Sysnative Forums
If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
Locate the AODDriver entry, right click on it and select "Un-install". Reboot for changes to take affect.
Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.
If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.
Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :
tap0901t.sys Wed Sep 16 02:02:43 2009 (4AB07F83)
TAP-Win32 Adapter V9 or[br]Google Earth or Tunngle (P2P VPN software)
http://www.carrona.org/drivers/driver.php?id=tap0901t.sys
LGBusEnum.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
Logitech Keyboard
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
LGVirHid.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
Logitech Gamepanel Virtual HID Device Driver
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys
Rt630x64.sys Wed Oct 19 08:12:55 2011 (4E9EBEC7)
Realtek PCI/PCIe Adapters
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions:
Driver Verifier Settings
Depending on the results of the Admin Log from Event Viewer, I may suggest running hardware diagnostics. If you'd like to get a head start on them, here's the link:
Hardware Diagnostics
Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Tue May 27 11:24:10.934 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\052714-26613-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16864.amd64fre.win8_gdr.140309-1509
System Uptime:[B]1 days 0:08:32.459[/B]
*** ERROR: Module load completed but symbols could not be loaded for afd.sys
Probably caused by :[B]afd.sys ( afd+49741 )[/B]
BugCheck [B]D1, {15a, 2, 0, fffff88008163741}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments:
Arg1: 000000000000015a, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff88008163741, address which referenced memory
BUGCHECK_STR: AV
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: [B]AV_afd+49741[/B]
BIOS Version F3
BIOS Release Date 09/20/2012
Manufacturer Gigabyte Technology Co., Ltd.
Product Name To be filled by O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun May 25 07:59:34.222 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\052514-32307-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16864.amd64fre.win8_gdr.140309-1509
System Uptime:[B]3 days 15:50:22.421[/B]
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
Probably caused by :[B]Pool_Corruption ( nt!ExDeferredFreePool+21f )[/B]
BugCheck [B]24, {b50019060b, fffff8801c8b7388, fffff8801c8b6bc0, fffff8034de7ce5f}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000024]NTFS_FILE_SYSTEM (24)[/url]
Arguments:
Arg1: 000000b50019060b
Arg2: fffff8801c8b7388
Arg3: fffff8801c8b6bc0
Arg4: fffff8034de7ce5f
PROCESS_NAME: System
BUGCHECK_STR: 0x24
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]0x24_nt!ExDeferredFreePool[/B]
BIOS Version F3
BIOS Release Date 09/20/2012
Manufacturer Gigabyte Technology Co., Ltd.
Product Name To be filled by O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Tue May 27 11:24:10.934 2014 (UTC - 4:00)**************************
[COLOR=RED][B]tap0901t.sys Wed Sep 16 02:02:43 2009 (4AB07F83)[/B][/COLOR]
[COLOR=RED][B]LGBusEnum.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)[/B][/COLOR]
[COLOR=RED][B]LGVirHid.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)[/B][/COLOR]
[COLOR=RED][B]Rt630x64.sys Wed Oct 19 08:12:55 2011 (4E9EBEC7)[/B][/COLOR]
[COLOR=RED][B]dtsoftbus01.sys Fri Jan 13 08:45:46 2012 (4F10358A)[/B][/COLOR]
fsbts.sys Mon May 14 07:03:07 2012 (4FB0E66B)
xusb22.sys Wed Jul 25 22:26:57 2012 (5010AAF1)
usbfilter.sys Tue Aug 28 21:27:12 2012 (503D6FF0)
appexDrv.sys Wed Sep 5 04:21:49 2012 (50470B9D)
athw8x.sys Wed Sep 19 03:15:18 2012 (50597106)
amd_sata.sys Fri Nov 30 04:00:42 2012 (50B875BA)
amd_xata.sys Fri Nov 30 04:00:46 2012 (50B875BE)
LGSHidFilt.Sys Thu Jan 17 15:15:00 2013 (50F85BC4)
fsvista.sys Thu Jun 6 09:13:06 2013 (51B08AE2)
fsni64.sys Wed Jun 19 07:13:06 2013 (51C19242)
[COLOR=RED][B]AODDriver2.sys Wed Sep 11 23:36:40 2013 (523136C8)[/B][/COLOR]
AtihdW86.sys Tue Sep 24 20:24:18 2013 (52422D32)
AMDACPKSL.SYS Tue Sep 24 20:24:41 2013 (52422D49)
atikmpag.sys Fri Dec 6 15:21:45 2013 (52A231D9)
atikmdag.sys Fri Dec 6 16:19:43 2013 (52A23F6F)
fsgk.sys Fri Apr 4 01:38:04 2014 (533E453C)
fshs.sys Mon Apr 28 05:17:52 2014 (535E1CC0)
Hamdrv.sys Tue May 13 08:28:59 2014 (5372100B)
[/font]
http://www.carrona.org/drivers/driver.php?id=tap0901t.sys
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
http://www.carrona.org/drivers/driver.php?id=fsbts.sys
http://www.carrona.org/drivers/driver.php?id=xusb22.sys
http://www.carrona.org/drivers/driver.php?id=usbfilter.sys
http://www.carrona.org/drivers/driver.php?id=appexDrv.sys
http://www.carrona.org/drivers/driver.php?id=athw8x.sys
http://www.carrona.org/drivers/driver.php?id=amd_sata.sys
http://www.carrona.org/drivers/driver.php?id=amd_xata.sys
http://www.carrona.org/drivers/driver.php?id=LGSHidFilt.Sys
http://www.carrona.org/drivers/driver.php?id=fsvista.sys
http://www.carrona.org/drivers/driver.php?id=fsni64.sys
http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
http://www.carrona.org/drivers/driver.php?id=AtihdW86.sys
http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=fsgk.sys
http://www.carrona.org/drivers/driver.php?id=fshs.sys
http://www.carrona.org/drivers/driver.php?id=Hamdrv.sys