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Solved Outlook.com Missing Gmail Inbox


mooreted

Member
Member
Posts
34
#1
For some reason Outlook.com only shows my Outlook.com email inbox. There is no inbox for Gmail. I checked my aliases and they are both listed. Outlook 2013 shows all my inboxes. My Lumia phone shows all my inboxes.

How do I add a Gmail inbox to Outlook.com?
 

My Computer

System One

  • OS
    Windows 7

mooreted

Member
Member
Posts
34
#2
I re-added my Gmail account as a send and receive account and used a Google application-specific password and got this:

"We're sorry, but there was a problem creating your account. We've tried to save your settings, but if you don't see your account on the set-up page, you may need to choose "Add an email account" and start over."
 

My Computer

System One

  • OS
    Windows 7

HippsieGypsie

It's Gururrrrrr8!
Lilymoor, IL

Posts
13,547
#5
Hi there. Is this concerning the Modern/Metro Mail app?
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Acer T690
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    Intel Pentium D Dual Core
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    Monitor(s) Displays
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    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1

mooreted

Member
Member
Posts
34
#6
Actually, it's Outlook.com. My Mail app now has two Gmail folders. Outlook.com doesn't have any Gmail folders, but at least now I am getting some emails in my Outlook.com Inbox.
 

My Computer

System One

  • OS
    Windows 7

HippsieGypsie

It's Gururrrrrr8!
Lilymoor, IL

Posts
13,547
#7
Yes, I know the Outlook.com wouldn't show Gmail folders and I don't think it's possible to set it up that way. Not sure.

In the mail app > You have one Gmail account but two folders? If so, one showing older mail and one showing new? I have a Gmail account in my app, but was online yesterday checking things out. I noticed they revamped the site. Not sure when, though. Haven't been on there in quite a while. Perhaps there's a date separation, that's why the two folders?

Lol! Mail from 2008?!

Are you getting your Hotmail/Live mail via your Mail app or just online?
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1

mooreted

Member
Member
Posts
34
#8
I seem to be getting email everywhere now since removing and re-adding Gmail as a send/receive address. I got a bunch of duplicates on my phone and a bunch of old stuff; 48 of them, actually. After work I'll send some test emails and see what's going on. I now have it setup for all my email to go to the main inbox, so we'll see.
 

My Computer

System One

  • OS
    Windows 7

HippsieGypsie

It's Gururrrrrr8!
Lilymoor, IL

Posts
13,547
#9
Ok. Good luck.
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1

mooreted

Member
Member
Posts
34
#10
It’s a little slow at work so I decided to look things over and put my thinking cap on.

I think the problem is that my Gmail address is also my Windows Live login. What I just basically asked Outlook to do is go out and find more emails. Apparently it decided I was missing all the emails in my Gmail archive. I ended up with over 6000 emails over time and duplicates of a lot of the newer ones.

I have now removed the second Gmail send/receive account and set my Gmail/Live account as the primary alias.

In the beginning, I should have kept my Live and Google logins separate; it would have made life easier.
 

My Computer

System One

  • OS
    Windows 7

HippsieGypsie

It's Gururrrrrr8!
Lilymoor, IL

Posts
13,547
#11
Wow! I guess it did complicate things.

I will simplify my life in about 10 days. The only reason why I have a Gmail account is for my Android phone. I use that account for phone contacts backup and what I call crap emails.

I just ordered a Nokia Lumia 1520 phablet. It should arrive on the 25th. That will simplify my life. :)
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1

mooreted

Member
Member
Posts
34
#12
Wow, that should be nice. I want one.

Unfortunately my Gmail account is tied to almost everything in my life so it would be a pain to switch. If I could I would just go Microsoft for everything.
 

My Computer

System One

  • OS
    Windows 7