I'm having big problems booting my Windows 8 system. When I first boot in the morning, the keyboard and mouse do not work either on the boot screen or once the system has finished booting. However, the system appears to be running normally except that I can't interact with it. After a few reboot attempts the keyboard/mouse do work and the system is then useable. I did originally have the same problem when I installed Windows 8 some weeks ago, but it disappeared and now has come back. I'm concerned that eventually I will not be able to reboot at all with a working keyboard/mouse.
The system is dual boot with Windows 8 on one disk and Windows 7 on the other. The keyboard/mouse are wireless usb, but a PS2 mouse does not work either. Also the wireless keyboard always works OK in BIOS setup.
I cannot find anything anything relevant in the event logs. Can anyone suggest what I can do to further investigate?
The system summary is:
OS Name MicrosoftWindows 8 Pro
Version 6.2.9200 Build9200
Other OS Description Not Available
OSManufacturer Microsoft Corporation
System Name ARTHUR
SystemManufacturer System manufacturer
System Model SystemProduct Name
System Type X86-basedPC
System SKU To Be FilledBy O.E.M.
Processor Intel(R)Core(TM) i3 CPU 530 @ 2.93GHz, 2933 Mhz, 2 Core(s), 4Logical Processor(s)
BIOSVersion/Date American Megatrends Inc. 1302, 25/04/2011
SMBIOS Version 2.6
Embedded ControllerVersion 255.255
BIOS Mode Legacy
BaseBoardManufacturer ASUSTeK Computer INC.
BaseBoard Model NotAvailable
BaseBoard Name BaseBoard
Platform Role Desktop
Secure BootState Unsupported
PCR7Configuration Binding Not Possible
WindowsDirectory C:\WINDOWS
SystemDirectory C:\WINDOWS\system32
BootDevice \Device\HarddiskVolume5
Locale United Kingdom
Hardware AbstractionLayer Version = "6.2.9200.16442"
Username ARTHUR\Arnold
Time Zone GMT StandardTime
Installed PhysicalMemory (RAM) 2.00 GB
Total PhysicalMemory 1.90 GB
Available PhysicalMemory 500 MB
Total VirtualMemory 3.84 GB
Available VirtualMemory 1.47 GB
Page File Space 1.94 GB
PageFile C:\pagefile.sys
Hyper-V - VM MonitorMode Extensions Yes
Hyper-V - Second LevelAddress Translation Extensions Yes
Hyper-V -Virtualisation Enabled in Firmware Yes
Hyper-V - DataExecution Protection Yes
The system is dual boot with Windows 8 on one disk and Windows 7 on the other. The keyboard/mouse are wireless usb, but a PS2 mouse does not work either. Also the wireless keyboard always works OK in BIOS setup.
I cannot find anything anything relevant in the event logs. Can anyone suggest what I can do to further investigate?
The system summary is:
OS Name MicrosoftWindows 8 Pro
Version 6.2.9200 Build9200
Other OS Description Not Available
OSManufacturer Microsoft Corporation
System Name ARTHUR
SystemManufacturer System manufacturer
System Model SystemProduct Name
System Type X86-basedPC
System SKU To Be FilledBy O.E.M.
Processor Intel(R)Core(TM) i3 CPU 530 @ 2.93GHz, 2933 Mhz, 2 Core(s), 4Logical Processor(s)
BIOSVersion/Date American Megatrends Inc. 1302, 25/04/2011
SMBIOS Version 2.6
Embedded ControllerVersion 255.255
BIOS Mode Legacy
BaseBoardManufacturer ASUSTeK Computer INC.
BaseBoard Model NotAvailable
BaseBoard Name BaseBoard
Platform Role Desktop
Secure BootState Unsupported
PCR7Configuration Binding Not Possible
WindowsDirectory C:\WINDOWS
SystemDirectory C:\WINDOWS\system32
BootDevice \Device\HarddiskVolume5
Locale United Kingdom
Hardware AbstractionLayer Version = "6.2.9200.16442"
Username ARTHUR\Arnold
Time Zone GMT StandardTime
Installed PhysicalMemory (RAM) 2.00 GB
Total PhysicalMemory 1.90 GB
Available PhysicalMemory 500 MB
Total VirtualMemory 3.84 GB
Available VirtualMemory 1.47 GB
Page File Space 1.94 GB
PageFile C:\pagefile.sys
Hyper-V - VM MonitorMode Extensions Yes
Hyper-V - Second LevelAddress Translation Extensions Yes
Hyper-V -Virtualisation Enabled in Firmware Yes
Hyper-V - DataExecution Protection Yes
My Computer
System One
-
- OS
- Windows 8