Solved New WD 1TB Passport error.

[Malickfan86]

Hi everyone,

I am copying lots of files from one external hard drive, an old 3.5", to my new WD Passport 1TB with USB 3.0. The first few folders copied but when I checked in hours later, I received the error "The sephamore timeout has expired." My source HD (G: ) seemed to be fine but my destination (F: ) was offline, though it was still plugged in.

I checked event viewer and it turns out I have one of these errors every five seconds that my new hard drive is plugged in. This is the full event:

Log Name:      System
Source:        Microsoft-Windows-Ntfs
Date:          2013-07-03 7:14:48 PM
Event ID:      140
Task Category: None
Level:         Warning
Keywords:      (8)
User:          SYSTEM
Computer:      Raj-PC
Description:
The system failed to flush data to the transaction log. Corruption may occur in VolumeId: F:, DeviceName: \Device\HarddiskVolume7.
({Device Timeout}
The specified I/O operation on %hs was not completed before the time-out period expired.)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Ntfs" Guid="{3FF37A1C-A68D-4D6E-8C9B-F79E8B16C482}" />
    <EventID>140</EventID>
    <Version>0</Version>
    <Level>3</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000008</Keywords>
    <TimeCreated SystemTime="2013-07-03T23:14:48.340623500Z" />
    <EventRecordID>12816</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="4176" />
    <Channel>System</Channel>
    <Computer>Raj-PC</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="VolumeId">F:</Data>
    <Data Name="DeviceName">\Device\HarddiskVolume7</Data>
    <Data Name="Error">0xc00000b5</Data>
  </EventData>
</Event>

I am running a chkdsk /r /f on the G drive now. A command of chkntfs on F reported back clean, but I can do a chkdsk on it after since it looks like I should. Is there anything else I can do to repair this?

 

[JustATest]

Just my opinion but it seems like your new WB 1TB drive 'going offline' is not a good sign and that could be why you are getting the flush timeouts (eg, drive not visible anymore). Now, if I were in your shoes, I wouldn't hesitate to return it as defective. Good luck.

 

[Malickfan86]

I downloaded a firmware update from WD and that seems to have fixed the problem. Thanks anyway.

 

[JustATest]

Way to go Malickfan86!