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Solved Need Help. Windows 8 fails on Windows Update


streetwolf

New Member
Member
New Jersey

Posts
114
#1
I'm running my Technet version of Windows 8 Pro x64.

Windows Update never worked from the day I installed it on Aug 15th. The install was an upgrade over Windows 7 Ultimate x64. Here's the error I am getting:

WindowsUpdate_8024402F

Here's the steps I've taken to try and get it working again:

1. Ran sfc /scannow. Fixed a couple of other problems I had but not W8 Update.
2. Ran the Windows 8 Update troubleshooter. It found a problem and said it was fixed. Not so.

While there is a lot of information regarding this problem on Windows 7 and even on the W8 previews I can't find anything helpful for W8 RTM which is what I have. Remember it's legit from Technet not a leaked version.

Any help in getting W8 Update to work will be greatly appreciated.
 

My Computer

System One

  • OS
    Windows 8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Homemade Rig
    CPU
    Intel Core i7 Quad 3770K @ 5 Ghz
    Motherboard
    ASUS P8Z77-V Deluxe
    Memory
    Corsair Dominator-GT 16GB @ 2400 Mhz
    Graphics Card(s)
    Sapphire HD7970 3GB OC Edition
    Sound Card
    Realtek HD
    Monitor(s) Displays
    ASUS PA246Q & PA249Q IPS 24" LCD
    Screen Resolution
    1920x1200
    Hard Drives
    Samsung SSD 830, 840 256GB |
    2TB Seagate SATA3 |
    Hitachi eSata 500GB
    PSU
    Corsair Professional Series 1050W
    Case
    Corsair Obsididan 800D Full Tower
    Cooling
    Corsair H100 Liquid CPU Cooler
    Keyboard
    Logitech Wireless K520
    Mouse
    Microsoft Wireless Explorer
    Internet Speed
    120/35
    Browser
    Fx41
    Antivirus
    Windows Defender
    Other Info
    UEFI BIOS with a GPT SSD boot drive.

TerryE

New Member
Member
Cincinnati, Ohio

Posts
711
#2
Perhaps the problem is that Windows Update doesn't yet work with Windows 8?

I am not in any position to say that authoritatively, and I'm not where my Win8 machine is right now.

Is anyone who's running Win8 Pro x64 RTM (or another RTM version) able to use Windows Update with it?
 

My Computer

System One

  • OS
    Windows 7 x64

kizo2703

Member
Member
Posts
106
#3
Windows Update is working normally ,since Consumer Preview ,maybe even Developer Preview ,I'm not sure.

Capture 0.JPG

@streetwolf: try to find a solution here.
 

My Computer

System One

  • OS
    Windows 7 Ultimate, Windows 8 Pro WMC, OS X Mavericks
    System Manufacturer/Model
    Home made
    CPU
    i7 860
    Motherboard
    ASUS P7P55D-E
    Memory
    Corsair CMX8G3M2A1600C9D ,DDR3 ,8 GB
    Graphics Card(s)
    Sapphire ATI Radeon HD 5770 ,1 GB
    Monitor(s) Displays
    Dell U2311H
    Hard Drives
    WD Caviar Black SATA 6.0 1TB x1 ,
    WD Caviar Blue 1TB x1
    WD Caviar Red 4TB
    PSU
    Corsair CMPSU-750TX
    Keyboard
    Logitech S510
    Mouse
    Logitech LX5

streetwolf

New Member
Member
New Jersey

Posts
114
#4
None of the solutions worked. Aren't there any solutions geared towards Windows 8? They all seem to be for Windows7, Vista, and XP. Perhaps W8 Update is a different animal now.
 

My Computer

System One

  • OS
    Windows 8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Homemade Rig
    CPU
    Intel Core i7 Quad 3770K @ 5 Ghz
    Motherboard
    ASUS P8Z77-V Deluxe
    Memory
    Corsair Dominator-GT 16GB @ 2400 Mhz
    Graphics Card(s)
    Sapphire HD7970 3GB OC Edition
    Sound Card
    Realtek HD
    Monitor(s) Displays
    ASUS PA246Q & PA249Q IPS 24" LCD
    Screen Resolution
    1920x1200
    Hard Drives
    Samsung SSD 830, 840 256GB |
    2TB Seagate SATA3 |
    Hitachi eSata 500GB
    PSU
    Corsair Professional Series 1050W
    Case
    Corsair Obsididan 800D Full Tower
    Cooling
    Corsair H100 Liquid CPU Cooler
    Keyboard
    Logitech Wireless K520
    Mouse
    Microsoft Wireless Explorer
    Internet Speed
    120/35
    Browser
    Fx41
    Antivirus
    Windows Defender
    Other Info
    UEFI BIOS with a GPT SSD boot drive.

tcman50

New Member
Member
Palm Coast FLorida

Posts
370
#5
when I had windows 8 pro x64 installed for one day, I did see one update come across but was never able to install it
 

My Computer

System One

  • OS
    Windows 8 Pro ($39.99 upgrade)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    Intel I5 3570K overclocked to 4.2ghz
    Motherboard
    Asus P8Z77-V LX
    Memory
    Cosrair DDR3-1600 (4 x 4gb)
    Graphics Card(s)
    Nvidia GeForce GT 610 2GB
    Sound Card
    None
    Monitor(s) Displays
    AOC 27" LCD
    Screen Resolution
    1920x0180
    Hard Drives
    Seagate HDD 500gb (windows)
    Seagate HDD 1.5tb (media)
    Seagate HDD 1tb (media)
    Seagate HDD 1tb (media)
    PSU
    CoolMax 700watt
    Case
    Cosiar R400 Carbide series
    Cooling
    Cool Master H212
    Keyboard
    Dell
    Mouse
    PowerUp 3 button mouse
    Internet Speed
    12mb down, 1mb up
    Other Info
    qty. (5) 120mm fans, four are monitored by motherboard.
    Logitech T650 Touchpad for touch screen gestures

kizo2703

Member
Member
Posts
106
#6
I installed Windows 8 Pro x64 on 16th and I had no problems so far with Windows Update.

Capture 0.JPG
 

My Computer

System One

  • OS
    Windows 7 Ultimate, Windows 8 Pro WMC, OS X Mavericks
    System Manufacturer/Model
    Home made
    CPU
    i7 860
    Motherboard
    ASUS P7P55D-E
    Memory
    Corsair CMX8G3M2A1600C9D ,DDR3 ,8 GB
    Graphics Card(s)
    Sapphire ATI Radeon HD 5770 ,1 GB
    Monitor(s) Displays
    Dell U2311H
    Hard Drives
    WD Caviar Black SATA 6.0 1TB x1 ,
    WD Caviar Blue 1TB x1
    WD Caviar Red 4TB
    PSU
    Corsair CMPSU-750TX
    Keyboard
    Logitech S510
    Mouse
    Logitech LX5

Coke Robot

New Member
Pro User
Gold Member
Posts
5,707
#7
A question, you have admin privileges yes?
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    ASUS
    CPU
    AMD FX 8320
    Motherboard
    Crosshair V Formula-Z
    Memory
    16 gig DDR3
    Graphics Card(s)
    ASUS R9 270
    Screen Resolution
    1440x900
    Hard Drives
    1 TB Seagate Barracuda (starting to hate Seagate)
    x2 3 TB Toshibas
    Windows 8.1 is installed on a SanDisk Ultra Plus 256 GB
    PSU
    OCZ 500 watt
    Case
    A current work in progres as I'll be building the physical case myself. It shall be fantastic.
    Cooling
    Arctic Cooler with 3 heatpipes
    Keyboard
    Logitech K750 wireless solar powered keyboard
    Mouse
    Microsoft Touch Mouse
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender, but I might go back on KIS 2014

brummyfan

Well-Known Member
VIP Member
Guru
Birmingham

Posts
1,487
#8
I have windows 8 Enterprise and have no Updates installed. :cry: Capture1.JPG
Capture.JPG
 

My Computer

System One

  • OS
    Win 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire E1-571
    CPU
    i5-3230m
    Motherboard
    Acer Type-2
    Memory
    8GB DDR3 1333MHz
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    High Definiton Audio Device
    Monitor(s) Displays
    Generic
    Screen Resolution
    1366x768
    Hard Drives
    Samsung 850 Pro 256GB
    PSU
    Generic
    Keyboard
    QWERTY
    Mouse
    ELANTECH Touchpad
    Internet Speed
    12.68Mbps
    Browser
    IE11
    Antivirus
    Windows Defender

kizo2703

Member
Member
Posts
106
#9

My Computer

System One

  • OS
    Windows 7 Ultimate, Windows 8 Pro WMC, OS X Mavericks
    System Manufacturer/Model
    Home made
    CPU
    i7 860
    Motherboard
    ASUS P7P55D-E
    Memory
    Corsair CMX8G3M2A1600C9D ,DDR3 ,8 GB
    Graphics Card(s)
    Sapphire ATI Radeon HD 5770 ,1 GB
    Monitor(s) Displays
    Dell U2311H
    Hard Drives
    WD Caviar Black SATA 6.0 1TB x1 ,
    WD Caviar Blue 1TB x1
    WD Caviar Red 4TB
    PSU
    Corsair CMPSU-750TX
    Keyboard
    Logitech S510
    Mouse
    Logitech LX5

streetwolf

New Member
Member
New Jersey

Posts
114
#10
I have ADMIN rights also. I've never had any checks or installs of updates according to the WU screen. As I said it never worked from day one of the install of W8.

I opened up a case number with MS. Might as well use my Technet free support. Unfortunately I was told that almost no one in support knows too much about W8 as they weren't trained on it yet. Technet/MSDN versions are still considered betas. I thought they are the same as what will be available on Oct 26.
 

My Computer

System One

  • OS
    Windows 8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Homemade Rig
    CPU
    Intel Core i7 Quad 3770K @ 5 Ghz
    Motherboard
    ASUS P8Z77-V Deluxe
    Memory
    Corsair Dominator-GT 16GB @ 2400 Mhz
    Graphics Card(s)
    Sapphire HD7970 3GB OC Edition
    Sound Card
    Realtek HD
    Monitor(s) Displays
    ASUS PA246Q & PA249Q IPS 24" LCD
    Screen Resolution
    1920x1200
    Hard Drives
    Samsung SSD 830, 840 256GB |
    2TB Seagate SATA3 |
    Hitachi eSata 500GB
    PSU
    Corsair Professional Series 1050W
    Case
    Corsair Obsididan 800D Full Tower
    Cooling
    Corsair H100 Liquid CPU Cooler
    Keyboard
    Logitech Wireless K520
    Mouse
    Microsoft Wireless Explorer
    Internet Speed
    120/35
    Browser
    Fx41
    Antivirus
    Windows Defender
    Other Info
    UEFI BIOS with a GPT SSD boot drive.
Earth

Posts
106
#11
You're mainly missing out only on Defender definitions. You can download these through Microsoft's website.
To get Update working, try resetting it.
 

My Computer

System One

  • OS
    Windows 7 Home Premuim x64 & Windows 8 Enterprise RTM x64
    System Manufacturer/Model
    HP Pavilion dv6
    CPU
    Intel Core i3
    Memory
    4GB
    Graphics Card(s)
    Intel HD Graphics
    Screen Resolution
    1366x768
    Other Info
    My laptop is my only computer. It is about 2 years old.

streetwolf

New Member
Member
New Jersey

Posts
114
#12
You're mainly missing out only on Defender definitions. You can download these through Microsoft's website.
To get Update working, try resetting it.
Didn't work. I am able to get Defender updates by using the Update feature with Defender.

Eventually there will be updates for Windows 8 which is why I want to get it working.
 

My Computer

System One

  • OS
    Windows 8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Homemade Rig
    CPU
    Intel Core i7 Quad 3770K @ 5 Ghz
    Motherboard
    ASUS P8Z77-V Deluxe
    Memory
    Corsair Dominator-GT 16GB @ 2400 Mhz
    Graphics Card(s)
    Sapphire HD7970 3GB OC Edition
    Sound Card
    Realtek HD
    Monitor(s) Displays
    ASUS PA246Q & PA249Q IPS 24" LCD
    Screen Resolution
    1920x1200
    Hard Drives
    Samsung SSD 830, 840 256GB |
    2TB Seagate SATA3 |
    Hitachi eSata 500GB
    PSU
    Corsair Professional Series 1050W
    Case
    Corsair Obsididan 800D Full Tower
    Cooling
    Corsair H100 Liquid CPU Cooler
    Keyboard
    Logitech Wireless K520
    Mouse
    Microsoft Wireless Explorer
    Internet Speed
    120/35
    Browser
    Fx41
    Antivirus
    Windows Defender
    Other Info
    UEFI BIOS with a GPT SSD boot drive.

streetwolf

New Member
Member
New Jersey

Posts
114
#13
I decided to try a reinstall of Windows 8 hoping that it would fix my WU problem. Well it didn't. But it did fix another problem I had. The new Task Manager wasn't showing my Startup Programs, now it is.

I've had similar problems where something that was there all of sudden wasn't. Running sfc /scannow fixed all these problems except for the Task Manager one.
 

My Computer

System One

  • OS
    Windows 8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Homemade Rig
    CPU
    Intel Core i7 Quad 3770K @ 5 Ghz
    Motherboard
    ASUS P8Z77-V Deluxe
    Memory
    Corsair Dominator-GT 16GB @ 2400 Mhz
    Graphics Card(s)
    Sapphire HD7970 3GB OC Edition
    Sound Card
    Realtek HD
    Monitor(s) Displays
    ASUS PA246Q & PA249Q IPS 24" LCD
    Screen Resolution
    1920x1200
    Hard Drives
    Samsung SSD 830, 840 256GB |
    2TB Seagate SATA3 |
    Hitachi eSata 500GB
    PSU
    Corsair Professional Series 1050W
    Case
    Corsair Obsididan 800D Full Tower
    Cooling
    Corsair H100 Liquid CPU Cooler
    Keyboard
    Logitech Wireless K520
    Mouse
    Microsoft Wireless Explorer
    Internet Speed
    120/35
    Browser
    Fx41
    Antivirus
    Windows Defender
    Other Info
    UEFI BIOS with a GPT SSD boot drive.

streetwolf

New Member
Member
New Jersey

Posts
114
#14
Microsoft Support solved my problem based on another user having the exact same WU error. Somehow carrying over Office 2003 when upgrading to W8 is causing the WU error. In my case I only had the 2003 viewers installed, Word, Excel, and Powerpoint. I don't know if any other version besides 2003 causes the problem. MS support is opening a bug on this.

So if anyone has this problem uninstall your Office stuff and see what happens.
 

My Computer

System One

  • OS
    Windows 8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Homemade Rig
    CPU
    Intel Core i7 Quad 3770K @ 5 Ghz
    Motherboard
    ASUS P8Z77-V Deluxe
    Memory
    Corsair Dominator-GT 16GB @ 2400 Mhz
    Graphics Card(s)
    Sapphire HD7970 3GB OC Edition
    Sound Card
    Realtek HD
    Monitor(s) Displays
    ASUS PA246Q & PA249Q IPS 24" LCD
    Screen Resolution
    1920x1200
    Hard Drives
    Samsung SSD 830, 840 256GB |
    2TB Seagate SATA3 |
    Hitachi eSata 500GB
    PSU
    Corsair Professional Series 1050W
    Case
    Corsair Obsididan 800D Full Tower
    Cooling
    Corsair H100 Liquid CPU Cooler
    Keyboard
    Logitech Wireless K520
    Mouse
    Microsoft Wireless Explorer
    Internet Speed
    120/35
    Browser
    Fx41
    Antivirus
    Windows Defender
    Other Info
    UEFI BIOS with a GPT SSD boot drive.

kizo2703

Member
Member
Posts
106
#15
So, the classic problem as in 99% other cases in Windows 8 (and XP, Vista, 7) - not a clean install but upgrade, and problems are always caused by some old (or third party) program or driver. :rolleyes:
 
Last edited:

My Computer

System One

  • OS
    Windows 7 Ultimate, Windows 8 Pro WMC, OS X Mavericks
    System Manufacturer/Model
    Home made
    CPU
    i7 860
    Motherboard
    ASUS P7P55D-E
    Memory
    Corsair CMX8G3M2A1600C9D ,DDR3 ,8 GB
    Graphics Card(s)
    Sapphire ATI Radeon HD 5770 ,1 GB
    Monitor(s) Displays
    Dell U2311H
    Hard Drives
    WD Caviar Black SATA 6.0 1TB x1 ,
    WD Caviar Blue 1TB x1
    WD Caviar Red 4TB
    PSU
    Corsair CMPSU-750TX
    Keyboard
    Logitech S510
    Mouse
    Logitech LX5

streetwolf

New Member
Member
New Jersey

Posts
114
#16
Wish I had an option at this point to do a clean install with the upgrade version unless someone finds a way.

When W8 is released Oct 26th I'll probably buy the version that let's me do a clean install. My system does not have a lot of things on it so going with a clean install will be less of a PITA.
 

My Computer

System One

  • OS
    Windows 8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Homemade Rig
    CPU
    Intel Core i7 Quad 3770K @ 5 Ghz
    Motherboard
    ASUS P8Z77-V Deluxe
    Memory
    Corsair Dominator-GT 16GB @ 2400 Mhz
    Graphics Card(s)
    Sapphire HD7970 3GB OC Edition
    Sound Card
    Realtek HD
    Monitor(s) Displays
    ASUS PA246Q & PA249Q IPS 24" LCD
    Screen Resolution
    1920x1200
    Hard Drives
    Samsung SSD 830, 840 256GB |
    2TB Seagate SATA3 |
    Hitachi eSata 500GB
    PSU
    Corsair Professional Series 1050W
    Case
    Corsair Obsididan 800D Full Tower
    Cooling
    Corsair H100 Liquid CPU Cooler
    Keyboard
    Logitech Wireless K520
    Mouse
    Microsoft Wireless Explorer
    Internet Speed
    120/35
    Browser
    Fx41
    Antivirus
    Windows Defender
    Other Info
    UEFI BIOS with a GPT SSD boot drive.
Earth

Posts
106
#17
Glad you got your problem solved! :D Please mark this thread as solved.
 

My Computer

System One

  • OS
    Windows 7 Home Premuim x64 & Windows 8 Enterprise RTM x64
    System Manufacturer/Model
    HP Pavilion dv6
    CPU
    Intel Core i3
    Memory
    4GB
    Graphics Card(s)
    Intel HD Graphics
    Screen Resolution
    1366x768
    Other Info
    My laptop is my only computer. It is about 2 years old.

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