Multiple Random BSOD error 0x9F_3_IMAGE_atapi.sys

[Lieven1600]

I've updatet all drivers but stil getting multiple bsod.
Cannot find cause nor systemerror.
I know antivirus is at this moment out of date but the problems started when antivirus worked fine.

Can you give me a hint?

Thanks in advance.

 

[axe0]

Hi Lieven1600,

Welcome to the 8forums.

The drivers marked are possibly pointing to a failing/faulty hard drive
Please test your hard drive(s)
With SSD, only chkdsk!

Diagnostics Test

HDD TEST

Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums

   Note

Do not run SeaTools on an SSD as the results will be invalid.

Run chkdsk Disk Check - Windows 7 Help Forums

3: kd> !irp ffffe0005b41eb10
Irp is active with 5 stacks 2 is current (= 0xffffe0005b41ec28)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e1 ffffe0005a385610 00000000 fffff8018840f1a4-ffffe0005ad7bb60 Success Error Cancel pending
          Unable to load image \SystemRoot\System32\drivers\ataport.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for [COLOR=#ff0000]ataport[/COLOR].SYS
*** ERROR: Module load completed but symbols could not be loaded for [COLOR=#ff0000]ataport[/COLOR].SYS
 \Driver\[COLOR=#ff0000]atapi    [/COLOR]CLASSPNP!ClasspPowerUpCompletion
            Args: 00051100 00000001 00000001 00000000
 [ 16, 2]   0 e1 ffffe0005ad7b620 00000000 fffff80187604564-00000000 Success Error Cancel pending
           \Driver\[COLOR=#ff0000]disk    [/COLOR]partmgr!PmPowerCompletion
            Args: 00051100 00000001 00000001 00000000
 [ 16, 2]   0 e1 ffffe0005a7c5590 00000000 fffff8019f33780c-ffffe00059345cd0 Success Error Cancel pending
           \Driver\[COLOR=#ff0000]partmgr    [/COLOR]nt!PopRequestCompletion
            Args: 00051100 00000001 00000001 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-ffffe00059345cd0

Please fill in your system specs

Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
How to fill in your system specs:

Let me know how it goes

 

[Lieven1600]

Hi Axe0
Thanks for your quick advise. :thumb:
In the computer there are two drives: a Western Digital and a Seageate. Can you determine from the logs which one could be defective? On the WD is the os located. On the seagate is only data stored. On this moment the WD-disk is being scanned with the software from WD (Data LifeGuard Diagnostics)
Are system specs required because this is not my computer but my sons?
I'll be back with the results of the scanning.

 

[axe0]

I cannot determine what hard drive could be causing it.
System specs are required for better support, so we know what we are working with and don't have to ask for it when we need it.