The BlueScreenView show 9 different crashes (with a total of 21 BSOD's being reported):
The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- dirt/dust/hair/fur/crud inside the case. Blow out the case/vents with canned air (DO NOT use an air compressor or vacuum as they can cause damage to the system)
- missing Windows Updates
- compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems
- low-level driver problems
- or even
malware (scanned for when we ask for hardware diagnostics from
Initial Hardware Diagnostics or
Hardware Diagnostics ).
Please get a head start on the hardware diagnostics - they are located here:
Hardware Diagnostics
Also, monitor your system's temperatures with this free tool:
HWMonitor CPUID - System & hardware benchmark, monitoring, reporting
Normally desktop temps shouldn't exceed:
CPU - 60ºC
GPU - 80ºC
HDD and other components - 40ºC
Your UEFI/BIOS dates from 2012. Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the UEFI/BIOS is a very unforgiving process - and one mistake can physically damage your motherboard. If possible, use the "inside Windows" flash mechanism (if your OEM provides one) - that is much more forgiving than the traditional (floppy drive) flash method.
Older Crucial M4 drives has some firmware problems that would cause BSOD's. Please be sure that you have the latest firmware for your Crucial drive.
Asus Bluetooth is disabled. Is this deliberate? If so, why?
Lot's of Windows Updates failures in the WER section of the MSINFO32 report. If the problems continue, please post over in the
Windows Updates & Activation - Windows 8 Forums for further expert assistance with this issue.
Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
Please un-install the program,
then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): New link (15 Aug 2012):
DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link:
Disk-Tools.com
Manual procedure here:
Registry and SPTD problems | DAEMON Pro Help
If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized. i5 and i7 processors can be "auto-overclocked" by using Intel's TurboBoost feature. If so, it's safe to disregard this caution.
Processor may be overclocked!
Expected Frequency: 3400
Actual Frequency: 3503
Overclock Ratio: 1.03029
In the following reports, the drivers that end in Gw64.sys are related to Sambreel/Yontoo progams (adware). This is an indicator that the system may be infected. Please post over in the Security Forums for expert assistance in cleaning your system. Here's a link to it:
System Security - Windows 8 Forums
Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :
LGBusEnum.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
Logitech Keyboard
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
LGVirHid.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
Logitech Gamepanel Virtual HID Device Driver
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys
Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.
The drivers that are [DEL]struckout[/DEL] don't have updates available (AFAIK).
DO NOT delete them, just leave them be.
Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Tue Nov 25 14:17:33.259 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\112514-22718-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17328.amd64fre.winblue_r3.140827-1500
System Uptime:[B]3 days 8:46:40.920[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!RtlCompareUnicodeStrings+40 )[/B]
BugCheck [B]50, {ffffc000e107e000, 0, fffff80191c795ec, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments:
Arg1: ffffc000e107e000, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff80191c795ec, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR: AV
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: svchost.exe
FAILURE_BUCKET_ID: [B]AV_nt!RtlCompareUnicodeStrings[/B]
CPUID: "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
MaxSpeed: 3400
CurrentSpeed: [B]3503[/B]
Processor may be overclocked!
Expected Frequency: 3400
Actual Frequency: 3503
Overclock Ratio: [color=red]1.03029[/color]
BIOS Version 3603
BIOS Release Date 11/09/2012
Manufacturer System manufacturer
Product Name System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Nov 17 14:21:29.596 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\111714-21203-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17328.amd64fre.winblue_r3.140827-1500
System Uptime:[B]0 days 20:21:04.257[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+16ec7 )[/B]
BugCheck [B]1A, {5003, fffff58010804000, 5bf5, 5c0c000b7e2}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
Arguments:
Arg1: 0000000000005003, The subtype of the bugcheck.
Arg2: fffff58010804000
Arg3: 0000000000005bf5
Arg4: 000005c0c000b7e2
BUGCHECK_STR: 0x1a_5003
PROCESS_NAME: chrome.exe
FAILURE_BUCKET_ID: [B]0x1a_5003_nt!_??_::FNODOBFM::_string_[/B]
CPUID: "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
MaxSpeed: 3400
CurrentSpeed: [B]3503[/B]
Processor may be overclocked!
Expected Frequency: 3400
Actual Frequency: 3503
Overclock Ratio: [color=red]1.03029[/color]
BIOS Version 3603
BIOS Release Date 11/09/2012
Manufacturer System manufacturer
Product Name System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Nov 16 17:59:32.933 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\111614-23968-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17328.amd64fre.winblue_r3.140827-1500
System Uptime:[B]1 days 13:48:15.594[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+1adf3 )[/B]
BugCheck [B]1A, {41793, fffff6805ede2378, 2, 1}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
Arguments:
Arg1: 0000000000041793, The subtype of the bugcheck.
Arg2: fffff6805ede2378
Arg3: 0000000000000002
Arg4: 0000000000000001
BUGCHECK_STR: 0x1a_41793
PROCESS_NAME: UE4Editor.exe
FAILURE_BUCKET_ID: [B]0x1a_41793_nt!_??_::FNODOBFM::_string_[/B]
CPUID: "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
MaxSpeed: 3400
CurrentSpeed: [B]3503[/B]
Processor may be overclocked!
Expected Frequency: 3400
Actual Frequency: 3503
Overclock Ratio: [color=red]1.03029[/color]
BIOS Version 3603
BIOS Release Date 11/09/2012
Manufacturer System manufacturer
Product Name System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Nov 15 04:10:28.404 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\111514-24843-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17328.amd64fre.winblue_r3.140827-1500
System Uptime:[B]2 days 13:54:01.606[/B]
Probably caused by :[B]memory_corruption ( ONE_BIT )[/B]
BugCheck [B]1A, {41792, fffff68000022378, 8, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
Arguments:
Arg1: 0000000000041792, A corrupt PTE has been detected. Parameter 2 contains the address of
the PTE. Parameters 3/4 contain the low/high parts of the PTE.
Arg2: fffff68000022378
Arg3: 0000000000000008
Arg4: 0000000000000000
BUGCHECK_STR: 0x1a_41792
PROCESS_NAME: chrome.exe
FAILURE_BUCKET_ID: [B]MEMORY_CORRUPTION_ONE_BIT[/B]
CPUID: "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
MaxSpeed: 3400
CurrentSpeed: [B]3503[/B]
Processor may be overclocked!
Expected Frequency: 3400
Actual Frequency: 3503
Overclock Ratio: [color=red]1.03029[/color]
BIOS Version 3603
BIOS Release Date 11/09/2012
Manufacturer System manufacturer
Product Name System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Oct 26 17:12:23.572 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\102614-25140-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17238.amd64fre.winblue_gdr.140723-2018
System Uptime:[B]3 days 2:23:34.558[/B]
Probably caused by :[B]fltmgr.sys ( fltmgr!TreeUnlinkMulti+47 )[/B]
BugCheck [B]3B, {c0000005, fffff80069d56e07, ffffd00028585550, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80069d56e07, Address of the instruction which caused the bugcheck
Arg3: ffffd00028585550, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR: 0x3B
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: UE4Editor-Cmd.
FAILURE_BUCKET_ID: [B]0x3B_fltmgr!TreeUnlinkMulti[/B]
CPUID: "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
MaxSpeed: 3400
CurrentSpeed: [B]3503[/B]
Processor may be overclocked!
Expected Frequency: 3400
Actual Frequency: 3503
Overclock Ratio: [color=red]1.03029[/color]
BIOS Version 3603
BIOS Release Date 11/09/2012
Manufacturer System manufacturer
Product Name System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Oct 23 14:47:45.897 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\102314-23687-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17238.amd64fre.winblue_gdr.140723-2018
System Uptime:[B]0 days 21:36:59.562[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!ObCloseHandleTableEntry+43 )[/B]
BugCheck [B]3B, {c0000005, fffff801351fb123, ffffd000223acbe0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff801351fb123, Address of the instruction which caused the bugcheck
Arg3: ffffd000223acbe0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR: 0x3B
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: chrome.exe
FAILURE_BUCKET_ID: [B]0x3B_nt!ObCloseHandleTableEntry[/B]
CPUID: "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
MaxSpeed: 3400
CurrentSpeed: [B]3503[/B]
Processor may be overclocked!
Expected Frequency: 3400
Actual Frequency: 3503
Overclock Ratio: [color=red]1.03029[/color]
BIOS Version 3603
BIOS Release Date 11/09/2012
Manufacturer System manufacturer
Product Name System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Oct 20 18:07:16.404 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\102114-30890-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17238.amd64fre.winblue_gdr.140723-2018
System Uptime:[B]1 days 0:54:35.069[/B]
Probably caused by :[B]memory_corruption ( nt!MiFindLastSubsection+27 )[/B]
BugCheck [B]A, {9, 2, 0, fffff802a2acc85b}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
Arguments:
Arg1: 0000000000000009, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff802a2acc85b, address which referenced memory
BUGCHECK_STR: AV
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: [B]AV_nt!MiFindLastSubsection[/B]
CPUID: "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
MaxSpeed: 3400
CurrentSpeed: [B]3503[/B]
Processor may be overclocked!
Expected Frequency: 3400
Actual Frequency: 3503
Overclock Ratio: [color=red]1.03029[/color]
BIOS Version 3603
BIOS Release Date 11/09/2012
Manufacturer System manufacturer
Product Name System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Tue Nov 25 14:17:33.259 2014 (UTC - 5:00)**************************
[COLOR=RED][B]LGBusEnum.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)[/B][/COLOR]
[COLOR=RED][B]LGVirHid.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)[/B][/COLOR]
[COLOR=RED][B]dtsoftbus01.sys Fri Jan 13 08:45:46 2012 (4F10358A)[/B][/COLOR]
[DEL]dump_iaStorA.sys Mon Jul 9 16:42:33 2012 (4FFB4239)
[/DEL]iaStorA.sys Mon Jul 9 16:42:33 2012 (4FFB4239)
ladfGSCamd64.sys Mon Apr 15 14:39:12 2013 (516C4950)
ladfGSRamd64.sys Mon Apr 15 14:39:15 2013 (516C4953)
e1c64x64.sys Thu Jun 20 17:59:00 2013 (51C37B24)
TeeDriverx64.sys Tue Jul 2 14:38:08 2013 (51D31E10)
RTKVHD64.sys Wed Aug 21 00:48:22 2013 (52144696)
[DEL]intelppm.sys Thu Aug 22 04:46:35 2013 (5215CFEB)
[/DEL]
[COLOR=#ff0000][B]
.....This is where Windows 8.1 was released.....[/B][/COLOR]
point64.sys Thu Dec 12 08:16:17 2013 (52A9B721)
[B]{5178f938-0bd5-47c1-8242-71f6e3e72925}Gw64.sys Thu Jan 30 19:45:30 2014 (52EAF22A)
{55dce8ba-9dec-4013-937e-adbf9317d990}Gw64.sys Thu Jan 30 19:45:30 2014 (52EAF22A)
[/B]nvhda64v.sys Mon Jul 21 10:17:53 2014 (53CD2111)
nvvad64v.sys Thu Sep 4 13:10:48 2014 (54089D18)
NvStreamKms.sys Sat Sep 6 00:37:11 2014 (540A8F77)
nvlddmkm.sys Sat Sep 13 15:59:50 2014 (5414A236)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Oct 26 17:12:23.572 2014 (UTC - 5:00)**************************
ssudbus.sys Thu Jan 2 04:51:22 2014 (52C5369A)
ssudmdm.sys Thu Jan 2 04:51:26 2014 (52C5369E)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Oct 20 18:07:16.404 2014 (UTC - 5:00)**************************
agp440.sys Thu Aug 22 07:39:35 2013 (5215F877)
nv_agp.sys Thu Aug 22 07:39:38 2013 (5215F87A)
[/font]
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys
http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=ladfGSCamd64.sys
http://www.carrona.org/drivers/driver.php?id=ladfGSRamd64.sys
http://www.carrona.org/drivers/driver.php?id=e1c64x64.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=point64.sys
{5178f938-0bd5-47c1-8242-71f6e3e72925}Gw64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
{55dce8ba-9dec-4013-937e-adbf9317d990}Gw64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=ssudbus.sys
http://www.carrona.org/drivers/driver.php?id=ssudmdm.sys
http://www.carrona.org/drivers/driver.php?id=agp440.sys
http://www.carrona.org/drivers/driver.php?id=nv_agp.sys