More WiFi Issues

[Big Daddy]

I'm a Microsoft Windows 8.1 user. I've had my laptop since Christmas. I've been letting it slide, but I'm starting to get a little mad. I can't play games without worrying about my WiFi. Other gadgets more perfectly fine using the WiFi. I get full bars when using my Laptop. I tried disabling my adapter and turning it back off, no luck. What's weird is, sometime it's lightning fast then five seconds later, it's crazy slow. It's been like this from the start.

Please help, thanks.

 

[RolandJS]

The ethernet hardwire works fine with the game? Just straw-grasping, trying to eliminate or illuminate something further up the food or power chain.

 

[popeye]

More info about laptop make/model and wifi adapter would help also. Hard to provide any help without that.

 

[Big Daddy]

Some specs:

Processor: Intel(R) Celeron(R) CPU N2840 @ 2.16GHz 2.16 Ghz.
Installed RAM 4.00GB (3.89 usable)
System type: 64 bit, x64.
Version: Windows 8.1
Wireless Adapter: Qualcomm Atheros AR9485 Wireless Netwrork Adapter. V. 10.0.0.285(latest)

 

[popeye]

Make/model laptop?

 

[Big Daddy]

Toshiba Satellite C55-B5302.

 

[popeye]

Yea, according to this those should be the latest drivers: Satellite C55-B5200 Support | Toshiba

How about when you use the LAN cable and plug directly into the modem/gateway, no WiFi. Any problem then?

 

[Big Daddy]

Is it possible to change my WiFi driver/adapter to see if that fixes the problem?


I get a full list of drivers/adapters here, does it work like that? - Satellite C55-B5302 Support | Toshiba

 

[Big Daddy]

Yea, according to this those should be the latest drivers: Satellite C55-B5200 Support | Toshiba

How about when you use the LAN cable and plug directly into the modem/gateway, no WiFi. Any problem then?

No problems, my desktop works perfectly fine connected to the internet.

EDIT: Just tested my laptop, it works perfectly fine as well. It's very fast.

 

[popeye]

Not your desktop, your laptop.

 

[Big Daddy]

Not your desktop, your laptop.

It works fine on my laptop.

 

[popeye]

Could also be your WiFi router then. Make sure the wireless adapter on the laptop is not set to allow any kind of power saving or sleep mode. Does the router have a power saving mode? What model is it and does it have the latest firmware?

 

[Big Daddy]

Could also be your WiFi router then. Make sure the wireless adapter on the laptop is not set to allow any kind of power saving or sleep mode. Does the router have a power saving mode? What model is it and does it have the latest firmware?

I doubt it's the router. My girlfriend's laptop works with the WiFi. I think it has the latest firmware, I'm not sure. Also, I've tried turning power saving off, all that good stuff.

Router specs:

Model: DPC3939
Vendor: Cisco
Hardware Revision: 1.0
Processor Speed: 447.28 MHz
DRAM: 524288 MB

Flash: 128 MB

 

[popeye]

So are you are with Comcast? I would talk to them and make sure you have the latest gateway and firmware. Will not hurt and always best to make sure you have the latest equipment your ISP has to offer before chasing other ghosts.

What OS does your girlfriend's laptop have?