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Solved Microsoft Office home and Student 2010 installation


Kaj03

New Member
Posts
3
#1
Unable to install Office 2010. Keep getting the following message from CD and download:
Event 11310, MsiInstaller
Product: Microsoft Office Proof (Spanish) 2010 -- Error 1310. Error writing to file:
C:\Windows\WinSxS\amd64_microsoft-windows-h..naries-spanish-main_31bf3856ad364e35_6.2.9200.16384_none_ba78c44697ed94e6\MSGR3ES.LEX.
System error 0. Verify that you have access to that directory.

Although unable to install Office 2010 , according to HP support assistant on software installed I have office 2010 installed.
Everytime I clicl on word, excel etc I get the following message:
Microsoft office Single image 2010
The feature you are trying to use on network resource that is unavailable. Click ok to try again or enter an alternative path folder containing the installation package 'singleimage ww.msi in the box below
C;\msocache\all users\{9014000-003b-000-0000-000000Office}c\singleimageww.msi cannot be found. verify that you have access to this location

Event ID 11706. MsiInstaller
Product: Microsoft Office Single Image 2010 -- Error 1706. Setup cannot find the required files. Check your connection to the network, or CD-ROM drive. For other potential solutions to this problem, see SETUP.CHM.

Where do I go toview SETUP.CHM

vent 5000, Microsoft Office 14
The description for Event ID 5000 from source Microsoft Office 14 cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
Office12Setup
{10140000-0F00-0000-0000--0000000FF1CE}
14.0.4755.1000
InstallFiles
1603
0x1310

Event 11310, MsiInstaller
Product: Microsoft Office Proof (Spanish) 2010 -- Error 1310. Error writing to file:
C:\Windows\WinSxS\amd64_microsoft-windows-h..naries-spanish-main_31bf3856ad364e35_6.2.9200.16384_none_ba78c44697ed94e6\MSGR3ES.LEX.
System error 0. Verify that you have access to that directory.
Log Name Application
Source MsiInstaller
Event ID 11310




X
the message resource is present but the message is not found in the string/message table

Event 1001, Windows error reporting
Fault bucket -732866146, type 5
Event Name: Office12Setup
Response: Not available
Cab Id: 0
Problem signature:
P1: {10140000-0F00-0000-0000--0000000FF1CE}
P2: 14.0.4755.1000
P3: InstallFiles
P4: 1603
P5: 0x1310
P6: Error 1310. Error writing to file: C:\Windows\WinSxS\amd64_microsoft-windows-h..naries-spanish-main_31bf3856ad364
P7: X
P8:
P9:
P10:

How do I solve this permission issue?
I have done a clean boot
 

My Computer

System One

  • OS
    Windows 8 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hewlett-Packard p6-2320t
    CPU
    Intel(R) Pentium(R) CPU G645 @ 2.90GHz
    Motherboard
    2ABF 3.10
    Memory
    4GB DIMM Elpida 1333MHz
    Graphics Card(s)
    Intel(R) HD Graphics
    Browser
    ie10
    Antivirus
    McAfee

Vadikan

(*.*)
Power User
Posts
480
#2
Perhaps, you had preinstalled Office trial on your PC, and it interferes with the installation.

1. Open Uninstall Programs in the Control Panel and delete Office, if found.
2. Use FixIt for Office 2010 to clean up.
3. Run sfc /scannow in the command prompt. If SFC is unable to fix anything, attached zipped \Windows\Logs\CBS\CBS.log

Now install Office 2010 from your CD and post the results. Include zipped setup logs in case of failure.
 

My Computer

System One

Posts
74
#3
it happens most of the time that you have installed any trial version of the Microsoft product and at when it gets outdated you tried to install a new version without uninstalling it properly .. your installation trouble may be due to the same..
 

My Computer

System One

  • OS
    4.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    e4166
    CPU
    core 2 duel
    Motherboard
    i3
    Graphics Card(s)
    Dell
    Browser
    compe
    Antivirus
    kpersky

Kaj03

New Member
Posts
3
#4
Thank you. I Used FixIt for Office 2010 to clean up then installed Office 2010. Installation was a success.
I never preinstalled Office trial on my PC. I uninstalled the preinstalled Office trial since I had Office 2010. Before after input the product key, the window to accept never popped up. I belief this was was the problem. The installation hanged at the end so I opened task manager and Clicked on Details, looking for the file msiexec.exe. - Windows Installer. I found four instances of this file running. I Selected each one of the files and right click End Process tree. After ending these three process the installation was a success and activated office
Thank you
 

My Computer

System One

  • OS
    Windows 8 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hewlett-Packard p6-2320t
    CPU
    Intel(R) Pentium(R) CPU G645 @ 2.90GHz
    Motherboard
    2ABF 3.10
    Memory
    4GB DIMM Elpida 1333MHz
    Graphics Card(s)
    Intel(R) HD Graphics
    Browser
    ie10
    Antivirus
    McAfee

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