Microsoft Bluetooth Mouse 5000

Hey, sorry if I am stating the obvious, but you did remember to press and hold the button under the mouse till the light alternates green and red before attempting add the device?

If not you will need to remove all trace of the mouse then try again.
 

My Computer

System One

  • OS
    Win 8 Pro
I got my Bluetooth notebook mouse 5000 to work in Win8 by setting the mouse to be discoverable then right-clicking on the Bluetooth icon in the system tray and selecting Add a Bluetooth device. It opened the PC Settings app > Devices and successfully found and installed the mouse. I hope this works for you too.
 

My Computer

System One

  • OS
    windows 8
    System Manufacturer/Model
    thinkpad x1 carbon
    CPU
    i5
    Memory
    4
    Graphics Card(s)
    hd4000
[h=1]Re: Bluetooth not working in windows 8[/h]







I got mine to work using the following steps:





[ Any Broadcom Bluetooth Software may prevented you from
adding Bluetooth devices correctly.]










[You should now see the Bluetooth icon has been added
to your system tray]





  • Right click the Bluetooth Icon, in your System Tray, on the right side of
    you toolbar.
  • Select Add Device



[You should now be able to pair and begin using your
bluetooh device with further connection issues]








http://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=22022
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center © 2013 Version: 6.3.9600 Build 9600.16408
    System Manufacturer/Model
    HP Pavilion dv6t – 6100 CTO series Notebook PC LM328AV#ABA
    CPU
    Intel(R) Core(TM) I7-2720QM @ 2.20 GHz
    Motherboard
    unknown
    Memory
    8 GB
    Graphics Card(s)
    Intel HD + Radeon(TM) HD 6490M
    Sound Card
    IDT Beats Audio
    Screen Resolution
    1366 x 768 (Native)
    Cooling
    HP Cool Sene v.1
    Internet Speed
    Broadband (Cable)
    Browser
    IE 11 & Firefox Nightly28.0a1
    Other Info
    Intel Wireless Display
    Bluetooth 4.0
But doesn't it all depend on the wireless adapter one has?

It says on that page:

Intel® Centrino® Wireless-N 2230
Intel® Centrino® Advanced-N 6235
Intel® Centrino® Wireless-N 135
Intel® Centrino® Wireless-N 1030
Intel® Centrino® Advanced-N 6230
Intel® Centrino® Wireless-N 130

I don't have any of those.
 

My Computer

System One

  • OS
    Win 7 Ult SP1 + Win 10 Pro - (x64)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Alienware® ALX X58
    CPU
    Intel® Core i7-975 Extreme 3.86 GHz 8MB Cache
    Motherboard
    ASUS P6T Deluxe V2 Socket 1366 Core i7, Dual Triple Channel DDR3 Mem
    Memory
    24GB Corsair Vengeance DDR3 SDRAM at 1600MHz - 6 x 4096MB
    Graphics Card(s)
    1792 MB NVIDIA® GeForce® GTX 295/Hauppauge HVR2250 TV Tuner
    Sound Card
    Onboard Soundmax® High definition Sound
    Monitor(s) Displays
    Samsung XL2370 LED
    Screen Resolution
    1920 X 1080P
    Hard Drives
    2 X 500gb SATA
    1 X 1TB SATA
    1 X 3TB external eSATA
    (Non-RAID)
    PSU
    Alienware® 1200 Watt Multi-GPU
    Case
    Alienware® P2 ALX Chassis with AlienIce 3.0 Video Cooling
    Cooling
    Alienware® High-Perf. Liquid Cooling + Acoustic Dampening
    Keyboard
    Microsoft® Wireless Entertainment 8000 + Logitech® G15 Wired
    Mouse
    Microsoft® Wireless Laser 8000 + Logitech® G9 Wired
    Internet Speed
    1tbs
    Other Info
    Using non-RAID on purpose as I find it too fussy and temperamental.
My Laptop has Intel(R) Centrino(R) Wireless-N 1000, yet it still worked for me. If it does not work, then simply rollback the driver to the previous version. You must make sure that any previous Bluetooth Software installations are removed from your list of installed programs for it to work. I downloaded the latest Broadcom Bluetooth software for Windows 8 prior to getting it to work. It appears the Broadcom software was conflicting with the Bluetooth setup.

Windows 8 was able to both quickly recognized my USB Bluetooth adapter and installed it correctly. However, I was unable to successfully add or pair any Bluertooth devices correctly, due to the conflicting Bluetooth software failures that were being caused by a conflict between the Bluetooth software in the Intel ProSet and the Broadcom Bluetooth Software that had managed my Bluetooth adapter and connections.
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center © 2013 Version: 6.3.9600 Build 9600.16408
    System Manufacturer/Model
    HP Pavilion dv6t – 6100 CTO series Notebook PC LM328AV#ABA
    CPU
    Intel(R) Core(TM) I7-2720QM @ 2.20 GHz
    Motherboard
    unknown
    Memory
    8 GB
    Graphics Card(s)
    Intel HD + Radeon(TM) HD 6490M
    Sound Card
    IDT Beats Audio
    Screen Resolution
    1366 x 768 (Native)
    Cooling
    HP Cool Sene v.1
    Internet Speed
    Broadband (Cable)
    Browser
    IE 11 & Firefox Nightly28.0a1
    Other Info
    Intel Wireless Display
    Bluetooth 4.0

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center © 2013 Version: 6.3.9600 Build 9600.16408
    System Manufacturer/Model
    HP Pavilion dv6t – 6100 CTO series Notebook PC LM328AV#ABA
    CPU
    Intel(R) Core(TM) I7-2720QM @ 2.20 GHz
    Motherboard
    unknown
    Memory
    8 GB
    Graphics Card(s)
    Intel HD + Radeon(TM) HD 6490M
    Sound Card
    IDT Beats Audio
    Screen Resolution
    1366 x 768 (Native)
    Cooling
    HP Cool Sene v.1
    Internet Speed
    Broadband (Cable)
    Browser
    IE 11 & Firefox Nightly28.0a1
    Other Info
    Intel Wireless Display
    Bluetooth 4.0
The Intel installed fine but in my case it doesn't solve the issue why I was trying it in the first place. I was hoping beyond hope to install my BT keyboard without using a passkey. No dice unfortunately, Win 8 has taken care of that little fiddle, which is invaluable to us multi-booters using MS KB's and mice. So for now I still have to use my wired KB with 8, only with 8, It works across 7, Vista and even XP because one can get around the passkey issue. That silly little dongle of theirs doesn't accept more than one passkey at a time seemingly. If you actually use one then all the other boots lose the KB.

By uninstalling BT software I assume you mean the appropriate BT drivers as Microsoft Mouse and Keyboard software isn't necessarily BT oriented.
 

My Computer

System One

  • OS
    Win 7 Ult SP1 + Win 10 Pro - (x64)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Alienware® ALX X58
    CPU
    Intel® Core i7-975 Extreme 3.86 GHz 8MB Cache
    Motherboard
    ASUS P6T Deluxe V2 Socket 1366 Core i7, Dual Triple Channel DDR3 Mem
    Memory
    24GB Corsair Vengeance DDR3 SDRAM at 1600MHz - 6 x 4096MB
    Graphics Card(s)
    1792 MB NVIDIA® GeForce® GTX 295/Hauppauge HVR2250 TV Tuner
    Sound Card
    Onboard Soundmax® High definition Sound
    Monitor(s) Displays
    Samsung XL2370 LED
    Screen Resolution
    1920 X 1080P
    Hard Drives
    2 X 500gb SATA
    1 X 1TB SATA
    1 X 3TB external eSATA
    (Non-RAID)
    PSU
    Alienware® 1200 Watt Multi-GPU
    Case
    Alienware® P2 ALX Chassis with AlienIce 3.0 Video Cooling
    Cooling
    Alienware® High-Perf. Liquid Cooling + Acoustic Dampening
    Keyboard
    Microsoft® Wireless Entertainment 8000 + Logitech® G15 Wired
    Mouse
    Microsoft® Wireless Laser 8000 + Logitech® G9 Wired
    Internet Speed
    1tbs
    Other Info
    Using non-RAID on purpose as I find it too fussy and temperamental.
I had the exact same issue as rfyork and after reading all the suggestions (all of which were obvious, but none worked) I re-installed again using the BT icon in systray which took me to metro mode, found device, and entered 0000 as password. Previously, I had left password field blank and continued, but once I entered 0000, the mouse is responsive and online. Hope that helps others.
 

My Computer

System One

  • OS
    Windows 8
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