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Many BSOD's caused by: ntoskrnl.exe (nt+0x14DCA0)


Von

New Member
Posts
2
#1
I have faced a BSOD for days when waking the laptop up from sleep, and then it takes 15 minutes to start up. Refreshing and resetting do not solve the problem. I have attached the SF zip file The crashes are usually caused by:

[FONT=Segoe UI, Arial]On Tue 1/21/2014 3:10:37 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\012114-271484-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]ntoskrnl.exe[/FONT] (nt+0x14DCA0)
Bugcheck code: 0x9F (0x3, 0xFFFFE000007CF880, 0xFFFFD0002052A840, 0xFFFFE0000A67F250)
Error: [FONT=Segoe UI, Arial]DRIVER_POWER_STATE_FAILURE[/FONT]
file path: C:\Windows\system32\ntoskrnl.exe
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
[/FONT]
Occasionally it's caused by:


crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x9F (0x3, 0xFFFFE00000FAF060, 0xFFFFD00020723840, 0xFFFFCF81790D0D30)
Error: DRIVER_POWER_STATE_FAILURE

And only once:
[FONT=Segoe UI, Arial]On Mon 1/20/2014 8:25:59 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\012014-273609-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]iastora.sys[/FONT] (iaStorA+0x2B8E58)
Bugcheck code: 0x9F (0x3, 0xFFFFE000010C0060, 0xFFFFD0002052A840, 0xFFFFE000033C2550)
Error: [FONT=Segoe UI, Arial]DRIVER_POWER_STATE_FAILURE[/FONT]
file path: C:\Windows\system32\drivers\iastora.sys
product: [FONT=Segoe UI, Arial]Intel Rapid Storage Technology driver [/FONT]
company: [FONT=Segoe UI, Arial]Intel Corporation[/FONT]
description: Intel Rapid Storage Technology driver - x64
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
[/FONT]

I've done all kinds of command prompts like scannow and chkdsk /F , etc. but this doesn't solve the problem. I'd really appreciate any help!

Thank you,

Von
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus s500
    Memory
    12GB
    Browser
    IE

popeye

New Member
VIP Member
Guru
United States

Posts
3,090
#2
Intel Rapid Storage sucks, remove it via Control Panel\All Control Panel Items\Programs and Features.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

Von

New Member
Posts
2
#3
Thanks Popeye. I uninstalled Rapid Start, since there was no Rapid Storage. Didn't help. However, the crashes are pointing to microsoft kernels, and the one time I managed to refresh the system made no difference, so I'm guessing it's Microsoft drivers, but don't know which ones!
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus s500
    Memory
    12GB
    Browser
    IE
Posts
1,883
#4
so I'm guessing it's Microsoft drivers, but don't know which ones!
Never guess that, as they are never at fault, and it would only be unhelpful to solving issues.

When bsod analysts do what we do, and we see Microsoft os drivers crashing, we automatically know for sure 100% that there is a bad other driver on the system or there is something wrong with hardware or bios.

Remove Norton, reboot, then run their tool to remove it, to remove remnants.

Set Windows Firewall to Automatic and start it too. Do the same for Windows Defender.

Update your Intel storage driver to latest from Intel.com.

Update the following to latest from ASUS' site, even if you must look to Windows 7:

Code:
AiCharger AiCharger.sys Thu Sep 22 22:04:40 2011 (4E7BE938)
fffff800`0240a000 fffff800`02413000   AsHIDSwitch64 AsHIDSwitch64.sys Wed May 30 22:38:32 2012 (4FC6D9A8)
fffff800`040e1000 fffff800`040e9000   ASMMAP64 ASMMAP64.sys Thu Jul 02 05:13:26 2009 (4A4C7A36)
fffff800`02c41000 fffff800`02c98000   AsusTP   AsusTP.sys   Thu Jan 10 08:29:56 2013 (50EEC254)
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus