"Load Driver" During Install - what driver & where can I find?

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winstontj

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I'm getting:

"A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now."

Google has loads of hits for this but for W7, XP, Vista, etc. nothing for W8...

Trying to install W8x64 on a Dell Precision T5500 (single CPU, 12GB RAM) via USB flash drive.

The CPU is an Intel "confidential" (developer's Xeon 5600 series) could that be it?

The same bootable USB flash drive was able to install W8 on two VM's so far so I know the image is good (or not corrupt).

Is there a way to try and find this elsewhere or point me to the correct driver from an existing install of W8?

Thanks for any help!
 
The CPU is an Intel "confidential" (developer's Xeon 5600 series) could that be it?
Click to expand...

I'm quite sure that the CPU is not the problem...

It happened to me once and I had to change the DVD drive to install WDP on a Megaware rig...

:(
 
vrosa said:
The CPU is an Intel "confidential" (developer's Xeon 5600 series) could that be it?
Click to expand...

I'm quite sure that the CPU is not the problem...

It happened to me once and I had to change the DVD drive to install WDP on a Megaware rig...

:(
Click to expand...

When you say "change the DVD drive" do you mean physically swap the drives or go back and burn a new DVD?

I'm using a USB flash drive for install... Can I just unplug the CD/DVD drive and install the OS without an optical drive present?

I'll obv. try this on my own - but I just tore that machine down to test out a new RAID card with VMware so it'll be a couple of hours before I can get back to the W8 stuff...

If anyone has done that as a solution (or just turn that SATA port off in the BIOS) could you please let me know? If not - this is a standard DVD ROM drive that comes in all new Dell computers. It says "H-L Data Storage", Model DH20N, MFD: Aug 2010, Hitachi-LG Data Storage, Inc. Dell part# 095J6P.

Thx.
 
winstontj said:
I'm getting:

"A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now."

Google has loads of hits for this but for W7, XP, Vista, etc. nothing for W8...

Trying to install W8x64 on a Dell Precision T5500 (single CPU, 12GB RAM) via USB flash drive.

The CPU is an Intel "confidential" (developer's Xeon 5600 series) could that be it?

The same bootable USB flash drive was able to install W8 on two VM's so far so I know the image is good (or not corrupt).

Is there a way to try and find this elsewhere or point me to the correct driver from an existing install of W8?

Thanks for any help!
Click to expand...
\]

You probably can use the win 7 driver if you install it in compatibility mode


(compat=right click the installer>properties>compatibility>choose win 7)
 
zigzag3143 said:
winstontj said:
I'm getting:

"A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now."

Google has loads of hits for this but for W7, XP, Vista, etc. nothing for W8...

Trying to install W8x64 on a Dell Precision T5500 (single CPU, 12GB RAM) via USB flash drive.

The CPU is an Intel "confidential" (developer's Xeon 5600 series) could that be it?

The same bootable USB flash drive was able to install W8 on two VM's so far so I know the image is good (or not corrupt).

Is there a way to try and find this elsewhere or point me to the correct driver from an existing install of W8?

Thanks for any help!
Click to expand...
\]

You probably can use the win 7 driver if you install it in compatibility mode


(compat=right click the installer>properties>compatibility>choose win 7)
Click to expand...

What? what driver?

Ok update:

At this point I've removed the USB media card reader, removed the CD/DVD, disabled the front USB ports, removed firewire....


EDIT: I have the bare minimum to install this thing. a single 4GB stick of DDR3 RAM, removed the 2nd CPU riser so only one CPU, swapped out the CPU to a known good Xeon w5580 CPU, disabled everything I can in the BIOS.

No idea what is going on.

I'm happy to use any "windows 7 driver" i just don't know which one the OS is referring to.

I can install W7 on the same machine (no problem)
I can install W7 and run W8 on the same machine in VMware Workstation (no problem)
I can install VMware ESXi 5.0 and install W8 via USB flash (no problem)

Can not directly install W8 to the machine.

A Dell T5500 is pretty standard and I'm sure they will offer this with W8 ASAP.

The manufacture date on this machine is 4 months ago (August 2011).

What could possibly be in this machine that's not factored into W8?
 
I hate to keep nagging like this but I'm at a loss here.

Dell Precision 490 Workstation: OS not compatible with your system

Dell Precision T5500 Workstation: Driver issue can't install

I've tried EVERYTHING at this point.


Is it in any way possible that:

W8 is not compatible with WD360 36GB 10krpm HDD
W8 is not compatible with an Intel Xeon QGXP Engineering Sample CPU
W8 is not compatible with something like the onboard USB controller or similar?

I can not remove anything else and I've tried this across three different T5500's and none of them work... however I can install W7 and run W8 on a T5500 in Vmware workstation or on ESXi5.

Should I install W7 and try to upgrade to W8?
 
Update:

Can not upgrade from W7 to W8.

Any ideas? Has anyone installed W8 on any type of Dell Precision Workstation? I'm finding it really hard to believe that W8 is not compatible with a 6-month old high-end Dell Workstation.

Is it possible that W8 just doesn't have a driver for whatever it is I have in this machine?
 
Hi Winston

Having the same problem trying to install Svr 2k8R2. Not made any progress either, trying process of elimination and not having much luck. Tried every available driver for the intel m/b and none of them are accepted.

Similar setup,
2x Xeon quad core cpu
3x raided 300gb 10k SAS drives

Tried booting from a usb cd drive, had the sata cd drive disconnected and still the same error.....

Very strange

Mike
 
mikeerhymes said:
From another post....

http://www.eightforums.com/installation-setup/2283-win8-install-asking-driver.html
Click to expand...

Thanks - I'll try that - but I don't think the dl is bad because they hash out properly but you never know... maybe it burned/wrote to the USB badly or something...

The image installs fine virtually - just not on a physical machine. That's the wierdest part because there is limited support on things like Player & vmware workstation - and supposed to be no support for ESXi 5.0 - but yet I was able to use this image (and finagle a few things) to get 65 VM images running on a test server.... but I can't do a bare metal install of the same image off the same USB...

I'm puzzled. I do very much appreciate the replies though.
 
I don't want to start any new threads so....


Is it possible to get a copy of an older build - perhaps my issue will be resolved by trying that?

Or does anyone know when the next DP Build will be released?
 
UPDATE:

Re-downloaded each of the ISO's from MSFT.

Used Exact File to check the Sha-1 hashes - everything checked out. (both on the old & new files)

Tried to install all three versions - x86, x64 & x64 with developer's tools (via USB as well as DVD) same result.

Made a slipstream USB & DVD disk with all of the dell drivers for the entire machine - for W7 & Vista & XP & Server 2k3 & 2k8
^^ Not able to install

Had a few WD 10k rpm 80gb HDD laying around. Plugged them into my Dell T5500 which is my main desktop running W7x64. Did a full zero-write using WD's disk utility then used YUMI-0.0.3.3 to turn a HDD into a bootable ISO repository drive with W7x64 and all three versions of W8 on it.

Booted to the ISO repository - tried to install W8... SOL no dice. Booted to ISO repository and tried to install W7x64 - no problem at all.

Currently I have one blank (zero-write) 80gb HDD plugged in, one 80gb with w7x64 on it and one with YUMI & the ISO repository.

No luck. I'm starting to get convinced that this is a Dell issue.
 
An update on my side...

I have just re-downloaded Svr 2k8R2 and it works now, as strange/unbelievable as it may be.

Good luck with your fault finding!
 
OK i'm going all out here - I have an IPKVM that I'm going to spend the next hour or so setting up.

EDIT: IPKVM is setup. I am happy to do a VNC or team viewer with anyone willing to help.

if ANYONE wants to help either out of the goodness of your heart, good karma, trade some computer parts (small value) buy you a beer sometime if you are in town....

I have the bandwidth, etc. and I'm going to get the IPKVM setup so I can share the screen with anyone literally from the BIOS boot all the way through install.
 
Last edited:
Some forward progress to report:

1. Used SanDisk's disk utility tool to write-format the Sandisk brand 8GB MicroSD flash drive

2. Downloaded Microsoft's 'Windows 7 USB DVD Download Tool'

3. Install got past the driver issue this time without issue - I can see the individual HDDs or put them in RAID and see the total volume, etc. so it seems that my issue may have been the ISO burner software. Seems as though the MSFT USB ISO burner software fixed that.


Current issue: hangs @ "Windows Developer Preview" screen with the little thing spinning for 3 hours now.

Ideas? Is it time to start a new thread on the hang or consider it the same issue?

Thx.
 
LOL i've been praying - and its stuck because now its been sitting on the same screen for almost 7 hours - not frozen but just in a loop or something. Should I try to zero-write the HDD's again and re-install?

I have also verified that this bootable USB image is good and does install on other machines (both VM and non-Dell).
 
Well it still hangs at the WDP screen - either when I press F8 it hangs but says "Preparing Options" at the bottom - or if I don't press F8 the "Preparing Options" isn't there but it hangs at the same place.

Any ideas?

Has anyone installed W8 DP on an Intel 5520 chipset or on a server motherboard or with a single or dual Xeon CPU? I can't get this to install on any Xeon CPU and it seems that the 6-core CPUs are worse than the quad cores. (5600 series vs. 5500 series)
 
Has anyone installed W8 DP on an Intel 5520 chipset or on a server motherboard or with a single or dual Xeon CPU? I can't get this to install on any Xeon CPU and it seems that the 6-core CPUs are worse than the quad cores. (5600 series vs. 5500 series)
Click to expand...

I dont think the problem is the cpu type, but anyway cant you try it on a non-xeon rig just to have sure?
 
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